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Antecedent and consequences of consumers' satisfaction in online grocery shopping
Kusuma, Adinda Citra; Najib, Mukhamad; Hermadi, Irman - In: International journal of electronic business : IJEB 17 (2022) 1, pp. 37-60
Persistent link: https://www.econbiz.de/10012798925
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Packaging-free products : a lever of proximity and loyalty between consumers and grocery stores
Louis, Didier; Lombart, Cindy; Durif, Fabien - In: Journal of retailing and consumer services 60 (2021), pp. 1-17
Persistent link: https://www.econbiz.de/10012502729
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Trialogue on Facebook pages of grocery stores : customer engagement or customer enragement?
Peeroo, Swaleha; Samy, Martin; Jones, Brian - In: Journal of marketing communications 25 (2019) 8, pp. 861-883
Persistent link: https://www.econbiz.de/10012203378
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Customer Expectation, Satisfaction and Loyalty : A Study of Grocery Retail Sector in South Africa
Barnard, Brian; Dlamini, Mfundo - 2021
loyalty. A quantitative approach was used for this study, and the data was collected using a questionnaire. The study looked … impact on customer loyalty which was in line with the literature and answered the overall research question. Future studies … physical channel start online and there is an advent of price comparison mechanisms …
Persistent link: https://www.econbiz.de/10013237062
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Impact of customer experience on attitude and repurchase intention in online grocery retailing : a moderation mechanism of value co-creation
Anshu, Kumari; Gaur, Loveleen; Singh, Gurmeet - In: Journal of retailing and consumer services 64 (2022), pp. 1-13
Persistent link: https://www.econbiz.de/10013209516
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Drivers of customer satisfaction in the grocery retail industry : a longitudinal analysis across store formats
Goić, Marcel; Levenier, Camilo; Montoya, Ricardo - In: Journal of retailing and consumer services 60 (2021), pp. 1-17
Persistent link: https://www.econbiz.de/10012502734
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Store attribute(s) preference of customers towards organised food and grocery retail outlets : a gap analysis
Anuradha, A.; Viswanathan, V. - In: International journal of business excellence 10 (2016) 1, pp. 120-138
Persistent link: https://www.econbiz.de/10011665108
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What makes customers repurchase grocery products from online stores in Korea
Park, Jin Yong; Thangam, Dhanabalan - In: International journal of e-business research : an … 15 (2019) 4, pp. 24-39
Persistent link: https://www.econbiz.de/10012135043
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Examining older consumers' loyalty towards older brands in grocery retailing
Phua, Peilin; Kennedy, Rachel; Trinh, Giang; Page, Bill; … - In: Journal of retailing and consumer services 52 (2020), pp. 1-7
Persistent link: https://www.econbiz.de/10012132173
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Factors affecting satisfaction and loyalty in online grocery shopping : an integrated model
Sreeram, Anusha; Kesharwani, Ankit; Desai, Sneha - In: Journal of Indian business research 9 (2017) 2, pp. 107-132
Persistent link: https://www.econbiz.de/10011761506