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The effect of culture and salespersons' retail service quality on impulse buying
Pornpitakpan, Chanthika; Han, Jie Hui - In: Australasian marketing journal 21 (2013) 2, pp. 85-93
Persistent link: https://www.econbiz.de/10009745869
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Audience members' motivation, satisfaction, and intention to re-visit an ethnic minority cultural festival
Savinovic, Ana; Kim, Sangkyun; Long, Philip - In: Journal of travel and tourism marketing 29 (2012) 7/8, pp. 682-694
Persistent link: https://www.econbiz.de/10009711016
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Impact of cultural contact on satisfaction and attachment : mediating roles of creative experiences and cultural memories
Li, Yong-Quan; Liu, Chih-Hsing - In: Journal of hospitality marketing & management 29 (2020) 2, pp. 221-245
Persistent link: https://www.econbiz.de/10012256130
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Past experience, cultural intelligence, and satisfaction with international business studies
Morrell, Daniel L.; Ravlin, Elizabeth C.; Ramsey, Jase R.; … - In: Journal of teaching in international business 24 (2013) 1, pp. 31-43
Persistent link: https://www.econbiz.de/10009786447
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Exploring the impact of cross-cultural management education on cultural intelligence, student satisfaction, and commitment
Ramsey, Jase R.; Lorenz, Melanie P. - In: Academy of Management learning & education : AMLE 15 (2016) 1, pp. 79-99
Persistent link: https://www.econbiz.de/10011493369
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How to boost frontline employee service recovery performance : the role of cultural intelligence
Costers, Annelies; Van Vaerenbergh, Yves; Van den … - In: Service business 13 (2019) 3, pp. 581-602
Persistent link: https://www.econbiz.de/10012124374
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Measuring service quality in Ghana : a crossvergence cultural perspective
Yalley, Andrews A.; Agyapong, Gloria Kakrabah-Quarshie - In: Journal of financial services marketing : JFSM 22 (2017) 2, pp. 43-53
Persistent link: https://www.econbiz.de/10011752995
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Relationships between Hofstede's cultural dimensions and tourist satisfaction : a cross-country cross-sample examination
Huang, Songshan; Crotts, John - In: Tourism management : research, policies, practice 72 (2019), pp. 232-241
Persistent link: https://www.econbiz.de/10011995967
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The Influence of Culture and Personality on Customer Satisfaction : An Empirical Analysis across Countries
Krüger, Franziska - 2016 - 1st ed. 2016
The Satisfied Customer in International Business -- Customer Satisfaction, Culture, and Personality -- The Structure of the Zone of Tolerance across Countries and Individuals -- The Confirmation/Disconfirmation-Paradigm in a Cross-Cultural Perspective.
Persistent link: https://www.econbiz.de/10014018844