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The influence of loyalty index score on consumer credit profit ability

Prihartono, Aditya Galih; Ujang Sumarwan; Achsani, Noer Azam - In: Asia Pacific journal of finance and banking research 6 (2012) 6, pp. 14-25

Persistent link: https://www.econbiz.de/10009684080

Influence of consumer complaints handling on consumer satisfaction in dairy milk processors in Kenya

Kabare, Ndung'u; Mwangi, Anne Wairimu; Wanjau, Kenneth - 2019

Persistent link: https://www.econbiz.de/10012144453

Including vulnerable groups in financial services : insights from consumer satisfaction

Clifton, Judith; Fernández-Gutiérrez, Marcos; García … - In: Journal of economic policy reform 20 (2017) 3, pp. 214-237

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Consumer reviews and regulation : evidence from NYC restaurants

Farronato, Chiara; Zervas, Georgios - 2022

Persistent link: https://www.econbiz.de/10012938938

Interest-free banking in Turkey : a study of customer satisfaction and bank selection criteria

Okumuş, Hacer Şaduman - In: Journal of economic cooperation among Islamic countries 26 (2005) 4, pp. 51-86

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Price satisfaction and personnel efficiency as antecedents of overall satisfaction from consumer credit products and positive word of mouth

Lymperopoulos, Constantine; Chaniotakis, Ioannis E. - In: Journal of financial services marketing : JFSM 13 (2008/09) 1, pp. 63-71

Persistent link: https://www.econbiz.de/10003806434

Private sector banks : a study of borrowers' satisfaction on retail loans

Kumari, H. Vasantha; Rani, S. Sheela - In: International journal of economic research 11 (2014) 1/2, pp. 473-479

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Redress of insurance consumers' grievances : a study of company executives' perception

Sharma, Deepa - In: Paradigm : the journal of Institute of Management Technology 14 (2010) 2, pp. 1-12

Persistent link: https://www.econbiz.de/10009531172

Quality standards for passenger trains : political majorities and environmental costs

Rothbauer, Julia; Sieg, Gernot - 2010

This study analyzes the minimum quality standard set by the European Union (EU) through Regulation 1371/2007 of Rail Passengers' Rights and Obligations. A welfare maximizing quality standard raises quality and consumer satisfaction, but does not improve the modal split of rail transport. A...

Persistent link: https://www.econbiz.de/10003952202

Robinson lists for efficient direct marketing

Tempest, Alastair - In: International direct marketing : principles, best …, (pp. 129-152). 2007

Persistent link: https://www.econbiz.de/10003600780

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