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~subject:"Kundenzufriedenheit"
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Kundenzufriedenheit
Consumer behaviour
82,982
Konsumentenverhalten
80,502
Marketing
31,413
Türkei
20,865
Turkey
16,440
Theorie
11,850
Theory
11,657
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9,798
Beziehungsmarketing
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8,089
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6,843
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5,706
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5,654
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5,113
Internet marketing
5,101
Markenartikel
4,712
Einzelhandel
4,595
Brand
4,566
Service quality
4,529
Dienstleistungsqualität
4,456
Retail trade
4,428
Electronic Commerce
4,085
E-commerce
3,791
Werbewirkung
3,781
Werbung
3,780
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Han, Heesup
54
Mattila, Anna S.
24
Usman, Osly
20
Prentice, Catherine
18
Wong, IpKin Anthony
18
Bilgihan, Anil
16
Prayag, Girish
16
Hyun, Sunghyup Sean
15
Aksoy, Lerzan
13
Jang, Soocheong
13
Loureiro, Sandra Maria Correia
13
Söderlund, Magnus
13
Balaji, M. S.
12
Klaus, Philipp
12
Mittal, Vikas
12
Wu, Luorong
12
Gustafsson, Anders
11
Prybutok, Victor R.
11
Rather, Raouf Ahmad
11
Ahn, Jiseon
10
Barnes, Donald C.
10
Keiningham, Timothy
10
Kim, Jinkyung Jenny
10
Liu, Chih-Hsing
10
Quach, Sara
10
Roschk, Holger
10
Torres, Edwin N.
10
Amin, Muslim
9
Bang, Nguyen
9
Chua, Bee-Lia
9
Frank, Björn
9
Ha, Hong Youl
9
Kim, Woo Gon
9
Muskat, Birgit
9
Prashar, Sanjeev
9
Qu, Hailin
9
Ryu, Kisang
9
Sparks, Beverley
9
Sreejesh, S.
9
Verhoef, Peter C.
9
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Springer Fachmedien Wiesbaden
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International Conference on Innovative Trends in Business Practices for Sustainable Development <2016, Chennai>
2
RWTH Aachen
2
University of Madras / Department of Commerce
2
A. C. Nielsen Company <Chicago-Schaumburg, Ill.>
1
A. C. Nielsen Company <Northbrook, Ill.>
1
American Economic Association
1
Association for the Study of the Grants Economy, New Orleans, 27.12.1971
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <5, 1980, Saint Louis, Mo.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
1
Deutschland / Bundeswehr / Universität Hamburg
1
Erasmus Research Institute of Management
1
Excellence-in-Service-Konferenz <6., 2016, Koblenz>
1
Gesellschaft für Wirtschafts- und Sozialwissenschaften des Landbaues - GEWISOLA
1
Global Conference on Business, Management and Entrepreneurship "Transforming Suistainable Business In The Era Of Society 5.0" <2019, Bandung>
1
Harvard Graduate School of Business Administration
1
IGI Global
1
Institute of Leadership and Management <London>
1
Marketing Research Symposium <1977, Bloomington, Ind.>
1
National Bureau of Economic Research
1
Nomos Verlagsgesellschaft
1
Technische Universität Braunschweig
1
Technische Universität Dresden
1
U. S. Department of Agriculture
1
U. S. Department of Agriculture, Foreign Agricultural Service
1
United States / Dept. of Agriculture / Economic Research Service
1
Universität Rostock / Ostseeinstitut für Marketing, Verkehr und Tourismus
1
Verlag Dr. Kovač
1
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Journal of retailing and consumer services
319
International journal of hospitality management
194
Journal of business research : JBR
153
The journal of services marketing
101
Journal of hospitality marketing & management
93
Journal of travel and tourism marketing
85
International journal of contemporary hospitality management
80
Cogent business & management
73
Services marketing quarterly
59
Tourism management : research, policies, practice
56
The service industries journal
50
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
49
Asia Pacific journal of marketing and logistics
48
Psychology & marketing
48
International journal of electronic marketing and retailing : IJEMR
42
Service business
41
Journal of strategic marketing
40
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
40
Journal of service management
38
Journal of service research : JSR
38
Tourism management perspectives : TMP
36
European journal of marketing : EJM
35
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
35
The international journal of bank marketing : IJBM
34
The international review of retail, distribution and consumer research
30
Journal of air transport management
29
International journal of retail and distribution management
27
Journal of Islamic marketing
27
The TQM journal : the international review of organizational improvement
27
International journal of quality and service sciences
26
International journal of services, economics and management
26
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
26
Journal of the Academy of Marketing Science
26
Total quality management & business excellence
26
International journal of retail & distribution management
25
Journal of Asian finance, economics and business : JAFEB
25
Tourism analysis : an interdisciplinary tourism & hospitality journal
25
International journal of business information systems : IJBIS
24
Journal of retailing
24
International journal of services and operations management
23
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ECONIS (ZBW)
5,643
EconStor
5
USB Cologne (EcoSocSci)
2
OLC EcoSci
1
RePEc
1
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1
Die Zeitverwendung von Konsumenten : Implikationen für das Dienstleistungsmarketing
Schäffer, Sabine M.
-
2003
-
1. Aufl.
Persistent link: https://www.econbiz.de/10001769373
Saved in:
2
Consumers
and services
Gabbott, Mark
;
Hogg, Gillian
-
1998
Persistent link: https://www.econbiz.de/10000643442
Saved in:
3
The role of shopping sophistication in creating satisfying purchase outcomes
Newell, Stephen J.
;
Wu, Bob T.
;
Titus, Philip A.
; …
- In:
American journal of business : applying research to …
26
(
2011
)
2
,
pp. 129-144
Persistent link: https://www.econbiz.de/10009419278
Saved in:
4
Konsumentenglück und multisensorische Markenführung : Wie erlebbare Marken Loyalität stiften
Mauthe, Oliver
-
2010
Persistent link: https://www.econbiz.de/10013430816
Saved in:
5
Interest-free banking in
Turkey
: a study of customer satisfaction and bank selection criteria
Okumuş, Hacer Şaduman
- In:
Journal of economic cooperation among Islamic countries
26
(
2005
)
4
,
pp. 51-86
Persistent link: https://www.econbiz.de/10003429303
Saved in:
6
Retail store branding in
Turkey
: its effect on perceived quality, satisfaction and loyalty
Gürbüz, Esen
- In:
EuroMed journal of business
3
(
2008
)
3
,
pp. 286-304
Persistent link: https://www.econbiz.de/10003930252
Saved in:
7
Antecedents of green behavioral intentions : a cross-country study of
Turkey
, Finland and Pakistan
Konuk, Faruk Anıl
;
Ur Rahman, Saleem
;
Salo, Jari
- In:
International journal of consumer studies
39
(
2015
)
6
,
pp. 586-596
Persistent link: https://www.econbiz.de/10011418906
Saved in:
8
An attribution approach to consumer evaluations in logistics customer service failure situations
Oflaç, Bengü S.
;
Sullivan, Ursula Y.
;
Baltacioğlu, …
- In:
The journal of supply chain management : a global …
48
(
2012
)
4
,
pp. 51-71
Persistent link: https://www.econbiz.de/10009665491
Saved in:
9
Assessing the effects of satisfaction and value on customer loyalty behaviors in service environments : high-speed railway in
Turkey
as a case study
Dölarslan, Emre Sahin
- In:
Management research review
37
(
2014
)
8
,
pp. 706-727
Persistent link: https://www.econbiz.de/10010387101
Saved in:
10
Measuring food and beverage service quality in spa hotels : a case study in Balıkesir,
Turkey
Giritlioglu, Ibrahim
;
Jones, Eleri
;
Avcikurt, Cevdet
- In:
International journal of contemporary hospitality management
26
(
2014
)
2
,
pp. 183-204
Persistent link: https://www.econbiz.de/10010249697
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