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~subject:"Kundenzufriedenheit"
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Kundenzufriedenheit
Konsumentenverhalten
79,064
Consumer behaviour
78,632
Theorie
9,239
Beziehungsmarketing
9,176
Relationship marketing
9,162
Theory
9,075
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7,780
Brand management
7,777
Markenimage
7,177
Brand image
7,153
Customer satisfaction
6,115
Urlaubsverhalten
6,016
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5,995
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5,881
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5,877
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5,631
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5,617
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5,307
Internet marketing
5,274
Tourismus
5,072
USA
4,931
Tourism
4,920
Viral marketing
4,765
Virales Marketing
4,755
United States
4,735
Dienstleistungsqualität
4,545
Service quality
4,542
Tourismusmarketing
4,479
Tourism marketing
4,451
Deutschland
4,359
Brand
4,250
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4,241
Einzelhandel
4,110
Germany
4,049
Retail trade
4,032
Electronic Commerce
3,752
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3,698
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3,659
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3,631
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Han, Heesup
62
Mattila, Anna S.
25
Prayag, Girish
23
Usman, Osly
23
Hyun, Sunghyup Sean
19
Wong, IpKin Anthony
19
Bilgihan, Anil
17
Prentice, Catherine
17
Loureiro, Sandra Maria Correia
14
Su, LuJun
14
Jang, Soocheong
13
Söderlund, Magnus
13
Aksoy, Lerzan
12
Balaji, M. S.
12
Hsu, Maxwell K.
12
Klaus, Philipp
12
Mittal, Vikas
12
Sparks, Beverley
12
Assaker, Guy
11
Gustafsson, Anders
11
Law, Chun Hung Roberts
11
Lee, Choong-Ki
11
Prybutok, Victor R.
11
Rather, Raouf Ahmad
11
Wu, Luorong
11
Xu, Xun
11
Ahn, Jiseon
10
Albayrak, Tahir
10
Barnes, Donald C.
10
Caber, Meltem
10
Chua, Bee-Lia
10
Gil Saura, Irene
10
Kim, Woo Gon
10
Liu, Chih-Hsing
10
Qu, Hailin
10
Quach, Sara
10
Roschk, Holger
10
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10
Sreejesh, S.
10
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Springer Fachmedien Wiesbaden
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International Conference on Innovative Trends in Business Practices for Sustainable Development <2016, Chennai>
2
RWTH Aachen
2
Technische Universität Dresden
2
University of Madras / Department of Commerce
2
A. C. Nielsen Company <Chicago-Schaumburg, Ill.>
1
A. C. Nielsen Company <Northbrook, Ill.>
1
Academy of Marketing
1
American Economic Association
1
Association for the Study of the Grants Economy, New Orleans, 27.12.1971
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <5, 1980, Saint Louis, Mo.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
1
Deutschland / Bundeswehr / Universität Hamburg
1
Erasmus Research Institute of Management
1
Ernst-Moritz-Arndt-Universität Greifswald
1
Global Conference on Business, Management and Entrepreneurship "Transforming Suistainable Business In The Era Of Society 5.0" <2019, Bandung>
1
IGI Global
1
Information Resources Management Association
1
Institute of Leadership and Management <London>
1
Marketing Research Symposium <1977, Bloomington, Ind.>
1
National Bureau of Economic Research
1
Technische Universität Braunschweig
1
United States / Dept. of Agriculture / Economic Research Service
1
Universität Rostock / Ostseeinstitut für Marketing, Verkehr und Tourismus
1
Verlag Dr. Kovač
1
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Journal of retailing and consumer services
325
International journal of hospitality management
196
Journal of business research : JBR
169
Journal of travel and tourism marketing
134
Tourism management : research, policies, practice
109
The journal of services marketing
108
Journal of hospitality marketing & management
102
International journal of contemporary hospitality management
89
Cogent business & management
76
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
76
Tourism management perspectives : TMP
64
Services marketing quarterly
61
The service industries journal
61
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
60
Asia Pacific journal of marketing and logistics
52
Psychology & marketing
50
Tourism analysis : an interdisciplinary tourism & hospitality journal
49
Service business
46
Journal of strategic marketing
42
Journal of service research : JSR
40
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
39
Journal of service management
38
International journal of electronic marketing and retailing : IJEMR
35
The international journal of bank marketing : IJBM
34
European journal of marketing : EJM
33
Journal of Asian finance, economics and business : JAFEB
32
Journal of hospitality and tourism insights
32
The international review of retail, distribution and consumer research
32
The TQM journal : the international review of organizational improvement
29
International journal of retail and distribution management
27
Journal of air transport management
27
Journal of vacation marketing
27
Journal of Islamic marketing
26
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
26
Journal of the Academy of Marketing Science
26
Total quality management & business excellence
26
International journal of quality and service sciences
25
International journal of retail & distribution management
25
International journal of services and operations management
25
International journal of services, economics and management
25
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ECONIS (ZBW)
6,110
EconStor
7
OLC EcoSci
2
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1
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1
Destination perceived quality, tourist satisfaction and word-of-mouth
Wang, Tz-Li
;
Phuong Thi Kim Tran
;
Vinh Trung Tran
- In:
Tourism review : the official journal of the AIEST
72
(
2017
)
4
,
pp. 392-410
Persistent link: https://www.econbiz.de/10011806381
Saved in:
2
Understanding the relationship of service fairness, emotions, trust, and tourist behavioral intentions at a city destination in China
Su, LuJun
;
Hsu, Maxwell K.
;
Marshall, Kimball P.
- In:
Journal of travel and tourism marketing
31
(
2014
)
7/8
,
pp. 1018-1038
Persistent link: https://www.econbiz.de/10010469186
Saved in:
3
Addicted to cruises? : key drivers of cruise ship loyalty behavior through an
e-WOM
approach
Castillo-Manzano, José Ignacio
;
Castro Nuño, Mercedes
; …
- In:
International journal of contemporary hospitality management
34
(
2022
)
1
,
pp. 361-381
Persistent link: https://www.econbiz.de/10012798196
Saved in:
4
Measuring satisfaction and loyalty of guests based on Vietnamese hotel online reviews
Ha Nguyen Thi Thu
;
Tuan Tran Minh
;
Tu Nguyen Thi Ngoc
; …
- In:
International journal of e-entrepreneurship and …
11
(
2021
)
2
,
pp. 1-17
Persistent link: https://www.econbiz.de/10012613254
Saved in:
5
Exploring the influence of touch points on tourist experiences at crisis impacted destinations
Krey, Nina
;
Dieck, M. Claudia tom
;
Wu, Shuang
; …
- In:
Journal of travel research : a quarterly publication of …
62
(
2023
)
1
,
pp. 39-54
Persistent link: https://www.econbiz.de/10014245276
Saved in:
6
Identifying attributes of wineries that increase visitor satisfaction and dissatisfaction : applying an aspect extraction approach to online reviews
Shin, Seunghun
;
Nicolau, Juan Luis
- In:
Tourism management : research, policies, practice
91
(
2022
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013271648
Saved in:
7
Tourists' booking behavior : online social media perspectives
Ghaedi, Mohammadreza
- In:
Journal of promotion management : innovations in …
28
(
2022
)
6
,
pp. 702-728
Persistent link: https://www.econbiz.de/10013277301
Saved in:
8
Effects of tourists' locus of attributions on tourists' online reviews
Saleh, Mahmoud Ibraheam
- In:
International journal of technology marketing : IJTMkt
16
(
2022
)
3
,
pp. 187-203
Persistent link: https://www.econbiz.de/10013359056
Saved in:
9
Motives, modes of participation, and loyalty intentions of Facebook tourism brand page consumers
Ben-Shaul, Michal
;
Reichel, Arie
- In:
Journal of travel research : a quarterly publication of …
57
(
2018
)
4
,
pp. 453-471
Persistent link: https://www.econbiz.de/10011915445
Saved in:
10
Effects of destination image and total perceived value on tourists' behavioral intentions : an investigation of domestic festival tourists
Ilban, Mehmet Oğuzhan
;
Kaşli, Mehmet
;
Bezirgan, Muammer
- In:
Tourism analysis : an interdisciplinary tourism & …
20
(
2015
)
5
,
pp. 499-510
Persistent link: https://www.econbiz.de/10011412904
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