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~subject:"Kundenzufriedenheit"
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Kundenzufriedenheit
Consumer behaviour
83,945
Konsumentenverhalten
81,496
Japan
66,970
Südkorea
21,450
Theorie
21,431
South Korea
21,284
Theory
20,898
USA
17,331
United States
16,035
Privater Konsum
15,237
Private consumption
15,200
Deutschland
10,059
Relationship marketing
9,237
Beziehungsmarketing
9,204
Germany
8,836
Brand management
7,689
Markenführung
7,645
Optimale Besteuerung
7,354
Optimal taxation
7,205
China
6,905
Brand image
6,822
Markenimage
6,780
Schätzung
6,575
Estimation
6,393
Großbritannien
5,918
Customer satisfaction
5,865
Online-Handel
5,756
Online retailing
5,745
United Kingdom
5,435
Social Web
4,919
Social web
4,917
Online-Marketing
4,596
Internet marketing
4,586
Service quality
4,581
Dienstleistungsqualität
4,535
Einzelhandel
4,462
Retail trade
4,418
Brand
4,397
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4,396
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975
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649
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105
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2
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Han, Heesup
56
Mattila, Anna S.
24
Usman, Osly
20
Hyun, Sunghyup Sean
17
Prentice, Catherine
17
Wong, IpKin Anthony
17
Bilgihan, Anil
16
Prayag, Girish
16
Aksoy, Lerzan
13
Frank, Björn
13
Jang, Soocheong
13
Loureiro, Sandra Maria Correia
13
Söderlund, Magnus
13
Balaji, M. S.
12
Gustafsson, Anders
12
Klaus, Philipp
12
Mittal, Vikas
12
Wu, Luorong
12
Enkawa, Takao
11
Ha, Hong Youl
11
Liu, Chih-Hsing
11
Prybutok, Victor R.
11
Rather, Raouf Ahmad
11
Ahn, Jiseon
10
Barnes, Donald C.
10
Blut, Markus
10
Keiningham, Timothy
10
Kim, Jinkyung Jenny
10
Lee, Choong-Ki
10
Quach, Sara
10
Ryu, Kisang
10
Yu, Jongsik
10
Amin, Muslim
9
Bang, Nguyen
9
Chua, Bee-Lia
9
Kim, Woo Gon
9
Muskat, Birgit
9
Prashar, Sanjeev
9
Qu, Hailin
9
Roschk, Holger
9
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Springer Fachmedien Wiesbaden
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International Conference on Innovative Trends in Business Practices for Sustainable Development <2016, Chennai>
2
RWTH Aachen
2
University of Madras / Department of Commerce
2
American Economic Association
1
Association for the Study of the Grants Economy, New Orleans, 27.12.1971
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <5, 1980, Saint Louis, Mo.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
1
Deutschland / Bundeswehr / Universität Hamburg
1
Erasmus Research Institute of Management
1
Global Conference on Business, Management and Entrepreneurship "Transforming Suistainable Business In The Era Of Society 5.0" <2019, Bandung>
1
IGI Global
1
Institute of Leadership and Management <London>
1
Marketing Research Symposium <1977, Bloomington, Ind.>
1
National Bureau of Economic Research
1
Technische Universität Braunschweig
1
Technische Universität Dresden
1
United States / Dept. of Agriculture / Economic Research Service
1
Universität Rostock / Ostseeinstitut für Marketing, Verkehr und Tourismus
1
Verlag Dr. Kovač
1
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Journal of retailing and consumer services
326
International journal of hospitality management
209
Journal of business research : JBR
153
The journal of services marketing
101
Journal of travel and tourism marketing
94
Journal of hospitality marketing & management
92
International journal of contemporary hospitality management
78
Cogent business & management
73
Tourism management : research, policies, practice
66
Services marketing quarterly
58
The service industries journal
53
Psychology & marketing
52
Asia Pacific journal of marketing and logistics
51
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
47
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
45
Service business
44
International journal of electronic marketing and retailing : IJEMR
42
Journal of strategic marketing
41
Journal of service management
40
Journal of service research : JSR
38
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
37
Tourism management perspectives : TMP
37
European journal of marketing : EJM
34
The international journal of bank marketing : IJBM
34
The international review of retail, distribution and consumer research
31
Journal of Islamic marketing
28
International journal of retail and distribution management
27
Journal of Asian finance, economics and business : JAFEB
27
Journal of the Academy of Marketing Science
27
The TQM journal : the international review of organizational improvement
27
International journal of quality and service sciences
26
International journal of services, economics and management
26
Journal of air transport management
26
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
26
Journal of hospitality and tourism insights
26
Total quality management & business excellence
26
International journal of retail & distribution management
25
Tourism analysis : an interdisciplinary tourism & hospitality journal
25
International journal of business information systems : IJBIS
24
Journal of retailing
24
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ECONIS (ZBW)
5,689
EconStor
5
OLC EcoSci
1
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1
The effects of perceived destination ability and destination brand love on tourists’ loyalty to post-disaster tourism destinations : the case of Korean tourists to
Japan
Lee, Kwang-Ho
;
Hyun, Sunghyup Sean
- In:
Journal of travel and tourism marketing
33
(
2016
)
4/6
,
pp. 613-627
Persistent link: https://www.econbiz.de/10011517191
Saved in:
2
Determinants of online shoppers' satisfaction in
Korea
Kim, Minho
;
Oh, Han-Mo
;
McNiel, Ronald D.
- In:
Applied economics letters
15
(
2008
)
10/12
,
pp. 805-808
Persistent link: https://www.econbiz.de/10003785654
Saved in:
3
A cross-cultural comparison analysis of customer attitudes toward mobile phone services in the US and
Korea
Cho, Yoon C.
- In:
International business and economics research journal
8
(
2009
)
4
,
pp. 13-25
Persistent link: https://www.econbiz.de/10003850435
Saved in:
4
An empirical study on the integrated framework of E-CRM in online shopping : evaluating the relationships among perceived value, satisfaction, and trust based on customers’ perspec...
Kim, Changsu
;
Zhao, Weihong
;
Yang, Kyung Hoon
- In:
E-commerce trends for organizational advancement : new …
,
(pp. 136-150)
.
2010
Persistent link: https://www.econbiz.de/10003917829
Saved in:
5
Investigating differences in antecedents to value between first-time and repeat festival-goers
Lee, Jin-soon
;
Lee, Choong-Ki
;
Yoon, Yooshik
- In:
Journal of travel and tourism marketing
26
(
2009
)
7
,
pp. 688-702
Persistent link: https://www.econbiz.de/10003930963
Saved in:
6
A comparative study of the effects of low and high uncertainty avoidance on continuance behavior
Kim, Hak Jin
;
Choi, Hun
;
Kim, Jinwoo
- In:
Journal of global information management : an official …
18
(
2010
)
2
,
pp. 1-29
Persistent link: https://www.econbiz.de/10003974311
Saved in:
7
The effect of perceived trust on electronic commerce : shopping online for tourism products and services in South
Korea
Kim, Myung-ja
;
Chung, Namho
;
Lee, Choong-Ki
- In:
Tourism management : research, policies, practice
32
(
2011
)
2
,
pp. 256-265
Persistent link: https://www.econbiz.de/10008797577
Saved in:
8
Deploying effective service strategy in the operations stage of high-speed rail
Chou, Jui-sheng
;
Kim, Changwan
;
Kuo, Yao-chen
;
Ou, Nai-chi
- In:
Transportation research / E : an international journal
47
(
2011
)
4
,
pp. 507-519
Persistent link: https://www.econbiz.de/10008986918
Saved in:
9
Role of satisfaction in an integrative model of brand loyalty : evidence from China and South
Korea
Ha, Hong Youl
;
Janda, Swinder
;
Park, Sang-Kyu
- In:
International marketing review
26
(
2009
)
2
,
pp. 198-220
Persistent link: https://www.econbiz.de/10009522635
Saved in:
10
Antecedents and effects of customer-service employee attachements on customer-companyx identification and word-of-mouth : the case of Cheong in South
Korea
Cho, Seong Do
;
Kim, Kyoungeun
;
Kim, Daekwan
- In:
Journal of global scholars of marketing science : …
25
(
2015
)
1
,
pp. 91-105
Persistent link: https://www.econbiz.de/10010519573
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