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~subject:"Kundenzufriedenheit"
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Kundenzufriedenheit
Consumer behaviour
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Han, Heesup
55
Mattila, Anna S.
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Usman, Osly
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Prentice, Catherine
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Wong, IpKin Anthony
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Bilgihan, Anil
16
Hyun, Sunghyup Sean
16
Prayag, Girish
16
Aksoy, Lerzan
14
Gustafsson, Anders
13
Jang, Soocheong
13
Loureiro, Sandra Maria Correia
13
Mittal, Vikas
13
Söderlund, Magnus
13
Balaji, M. S.
12
Klaus, Philipp
12
Rather, Raouf Ahmad
12
Wu, Luorong
12
Liu, Chih-Hsing
11
Prybutok, Victor R.
11
Yu, Jongsik
11
Ahn, Jiseon
10
Bang, Nguyen
10
Barnes, Donald C.
10
Blut, Markus
10
Chua, Bee-Lia
10
Keiningham, Timothy
10
Kim, Jinkyung Jenny
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Pérez, Andrea
10
Quach, Sara
10
Sreejesh, S.
10
Amin, Muslim
9
Frank, Björn
9
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Khan, Imran
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Paul, Justin
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Qu, Hailin
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International Conference on Innovative Trends in Business Practices for Sustainable Development <2016, Chennai>
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RWTH Aachen
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University of Madras / Department of Commerce
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American Economic Association
1
Association for the Study of the Grants Economy, New Orleans, 27.12.1971
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
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Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <5, 1980, Saint Louis, Mo.>
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Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
1
Deutschland / Bundeswehr / Universität Hamburg
1
Erasmus Research Institute of Management
1
Global Conference on Business, Management and Entrepreneurship "Transforming Suistainable Business In The Era Of Society 5.0" <2019, Bandung>
1
IGI Global
1
Information Resources Management Association
1
Institute of Leadership and Management <London>
1
Marketing Research Symposium <1977, Bloomington, Ind.>
1
National Bureau of Economic Research
1
Technische Universität Braunschweig
1
Technische Universität Dresden
1
United States / Dept. of Agriculture / Economic Research Service
1
Universität Rostock / Ostseeinstitut für Marketing, Verkehr und Tourismus
1
Verlag Dr. Kovač
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Journal of retailing and consumer services
322
International journal of hospitality management
203
Journal of business research : JBR
156
The journal of services marketing
105
Journal of hospitality marketing & management
94
Journal of travel and tourism marketing
86
International journal of contemporary hospitality management
79
Cogent business & management
74
Services marketing quarterly
59
Tourism management : research, policies, practice
59
The service industries journal
53
Psychology & marketing
50
Asia Pacific journal of marketing and logistics
49
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
47
Journal of strategic marketing
43
Service business
43
International journal of electronic marketing and retailing : IJEMR
42
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
42
Journal of service management
40
Journal of service research : JSR
38
Tourism management perspectives : TMP
36
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
35
The international journal of bank marketing : IJBM
35
European journal of marketing : EJM
34
The international review of retail, distribution and consumer research
31
Journal of hospitality and tourism insights
29
Journal of Islamic marketing
28
Journal of the Academy of Marketing Science
28
International journal of retail and distribution management
27
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
27
The TQM journal : the international review of organizational improvement
27
International journal of quality and service sciences
26
International journal of services, economics and management
26
Journal of air transport management
26
Marketing intelligence & planning
26
Total quality management & business excellence
26
International journal of retail & distribution management
25
Journal of Asian finance, economics and business : JAFEB
25
Tourism analysis : an interdisciplinary tourism & hospitality journal
25
International journal of business information systems : IJBIS
24
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ECONIS (ZBW)
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EconStor
5
OLC EcoSci
2
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1
The role of customer engagement in building consumer loyalty to tourism brands
So, Kevin Kam Fung
;
King, Ceridwyn
;
Sparks, Beverley
; …
- In:
Journal of travel research : a quarterly publication of …
55
(
2016
)
1
,
pp. 64-78
Persistent link: https://www.econbiz.de/10011427743
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2
The moderating role of technology anxiety on brand service quality, brand image and their relation to brand loyalty
Syahida Abd Aziz
;
Muhammad Shahar Jusoh
;
Amlus, …
- In:
International journal of internet marketing and …
12
(
2018
)
3
,
pp. 270-289
Persistent link: https://www.econbiz.de/10011918364
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3
Role of experience in customer self-congruity to maintaining loyalty : a study on fashion store
Wijaya, Angga Pandu
- In:
Entrepreneurial business and economics review : EBER
5
(
2017
)
3
,
pp. 189-198
Persistent link: https://www.econbiz.de/10011803441
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4
Phänomen Luxusmarke : identitätsstiftende Effekte und Determinanten der Markenloyalität
Büttner, Miriam
;
Huber, Frank
;
Regier, Stefanie
; …
-
2006
-
1. Aufl.
Persistent link: https://www.econbiz.de/10003354640
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5
Retail store branding in Turkey : its effect on perceived quality, satisfaction and loyalty
Gürbüz, Esen
- In:
EuroMed journal of business
3
(
2008
)
3
,
pp. 286-304
Persistent link: https://www.econbiz.de/10003930252
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6
"Wenn mich meine Marke enttäuscht" : Wirkung des Markenfehlverhaltens auf die Wiederkaufabsicht
Huber, Frank
;
Vollhardt, Kai
;
Regier, Stefanie
; …
- In:
Die Unternehmung : Swiss journal of business research …
61
(
2007
)
5
,
pp. 411-430
Persistent link: https://www.econbiz.de/10003552695
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7
The role of attachment in building consumer-brand relationships : an empirical investigation in the utilitarian consumption context
Belaid, Samy
;
Behi, Azza Temessek
- In:
The journal of product & brand management
20
(
2011
)
1
,
pp. 37-47
Persistent link: https://www.econbiz.de/10009007096
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8
The role of satisfaction in alumni perceptions and supportive behaviors
Stephenson, Amber L.
;
Yerger, David B.
- In:
Services marketing quarterly
36
(
2015
)
4
,
pp. 299-316
Persistent link: https://www.econbiz.de/10011398026
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9
Measurement and impact of customer experience in banking sector
Chahal, Hardeep
;
Dutta, Kamani
- In:
Decision
42
(
2015
)
1
,
pp. 57-70
Persistent link: https://www.econbiz.de/10010517230
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10
Satisfaction and loyalty from shopping mall experience and brand personality
Kim, Ji Wan
;
Lee, Freddy
;
Suh, Yong Gu
- In:
Services marketing quarterly
36
(
2015
)
1
,
pp. 62-76
Persistent link: https://www.econbiz.de/10010520734
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