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Higher education institutions : satisfaction and loyalty among international students
Paswan, Audhesh K.; Ganesh, Gopala - In: Journal of marketing for higher education 19 (2009) 1, pp. 65-84
Persistent link: https://www.econbiz.de/10003865248
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Development of a service continance model with IT service antecedents
Boakye, Kwabena G.; McGinnis, Thomas C.; Prybutok, Victor R. - In: Journal of retailing and consumer services 21 (2014) 5, pp. 717-724
Persistent link: https://www.econbiz.de/10010407234
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Beyond the shadow of a doubt : the effect of consumer knowledge on restaurant evaluation
Naderi, Iman; Paswan, Audhesh K.; Guzman, Francisco - In: Journal of retailing and consumer services 45 (2018), pp. 221-229
Persistent link: https://www.econbiz.de/10011930005
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Special issue: franchising and retailing
Dant, Rajiv P. (contributor) - 2011
Persistent link: https://www.econbiz.de/10009380048
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National versus local brands : examining the influences of credence and experience services on customer perceptions of quality in a franchise context
Joen, Hyo-jin Jean; Dant, Rajiv P.; Gleiberman, Aaron M. - In: European journal of marketing : EJM 48 (2014) 7/8, pp. 1511-1535
Persistent link: https://www.econbiz.de/10010415544