Narrow search
Showing 1 - 10 of 2,521
Cover Image
Reducing customer dissatisfaction : how important is learning to reduce service failure?
Lapré, Michael A. - In: Production and operations management : an international … 20 (2011) 4, pp. 491-507
Persistent link: https://www.econbiz.de/10009272535
Cover Image
Why do customers want to learn? : antecedents and outcomes of customer learning
Sun, Xiaochi; Eisingerich, Andreas Benedikt; Foscht, Thomas - In: European journal of marketing 56 (2022) 3, pp. 677-703
Persistent link: https://www.econbiz.de/10013173444
Cover Image
Performance information and learning effects on citizen satisfaction with public services
Noda, Yu - In: Public management review 23 (2021) 12, pp. 1833-1855
Persistent link: https://www.econbiz.de/10012695074
Cover Image
Impact of the cultural learning process in the competitiveness and the change process
Flores, Alejandro - In: Journal for international business and entrepreneurship … 7 (2013/14) 3, pp. 216-228
Persistent link: https://www.econbiz.de/10010399332
Cover Image
Managing corporate social responsibility through social learning
Castillo, Maria - In: Global business and organizational excellence : GBOE 42 (2022) 1, pp. 10-21
Persistent link: https://www.econbiz.de/10013461005
Cover Image
A theoretical approach to the organizational knowledge formation process : integrating the concepts of individual learning and learning organization culture
Song, Ji Hoon; Chermack, Thomas J. - In: Human resource development review : HRD review 7 (2008) 4, pp. 424-442
Persistent link: https://www.econbiz.de/10003790839
Cover Image
The second generation learning organizations : new tools for sustaining competitive advantage
Fulmer, Robert M.; Gibs, Philip; Keys, J. Bernard - In: Chris Argyris : critical evaluations in business and …, (pp. 359-375). 2009
Persistent link: https://www.econbiz.de/10003861982
Cover Image
Social capital and learning advantages : a problem of absorptive capacity
Hughes, Matthew; Morgan, Robert; Ireland, R. Duane; … - In: Strategic entrepreneurship journal : SEJ 8 (2014) 3, pp. 214-233
Persistent link: https://www.econbiz.de/10010514693
Cover Image
Knowledge creation and competitive advantage in turbulent environments : a process model of organizational learning
Salmador, María P.; Florin, Juan M. - In: Knowledge management research & practice : KMRP 11 (2013) 4, pp. 374-388
Persistent link: https://www.econbiz.de/10010225318
Cover Image
Fashionably late : strategies for competing against a pioneer advantage
Besharat, Ali; Langan, Ryan J.; Nguyen, Carlin A. - In: Journal of business research : JBR 69 (2016) 2, pp. 718-725
Persistent link: https://www.econbiz.de/10011436239