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Functional spin-offs in logistics service markets
Juntunen, Jouni - In: International journal of logistics : research and … 13 (2010) 2, pp. 121-132
Persistent link: https://www.econbiz.de/10003972809
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Service quality and its relation to satisfaction and loyalty in logistics outsourcing relationships
Juga, Jari; Juntunen, Jouni; Grant, David B. - In: Managing service quality : MSQ ; an international journal 20 (2010) 6, pp. 496-510
Persistent link: https://www.econbiz.de/10008778634
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Short-run vs long-run trade-offs in outsourcing relationships : impacts on loyalty and switching propensity
Juntunen, Jouni; Grant, David B.; Juga, Jari - In: Strategic outsourcing : an International journal 3 (2010) 3, pp. 211-225
Persistent link: https://www.econbiz.de/10008810152
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Latent classes of service quality, logistics costs and loyalty
Juntunen, Jouni; Juntunen, Mari; Juga, Jari - In: International journal of logistics : research and … 18 (2015) 5, pp. 442-458
Persistent link: https://www.econbiz.de/10011482340
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Outsourcing strategies of the security sector through acquisition procedures
Juntunen, Jouni; Juntunen, Mari; Autere, Vesa - In: International journal of physical distribution & … 42 (2012) 10, pp. 931-946
Persistent link: https://www.econbiz.de/10009671783
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Trust, control and confidence in logistics outsourcing decisions
Juga, Jari; Juntunen, Jouni - In: International journal of services technology and management 15 (2011) 3/4, pp. 178-191
Persistent link: https://www.econbiz.de/10009235612
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Loyalty and disloyalty in logistics outsourcing relationships
Juga, Jari; Juntunen, Jouni - In: Outsourcing management for supply chain operations and …, (pp. 416-425). 2013
Persistent link: https://www.econbiz.de/10009686487
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Investigating brand equity of third-party service providers
Grant, David B.; Juntunen, Jouni; Juga, Jari; Juntunen, Mari - In: The journal of services marketing 28 (2014) 3, pp. 214-222
Persistent link: https://www.econbiz.de/10010391432
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Protecting Finnish defence security : a logistics challenge
Juntunen, Jouni; Juntunen, Mari; Autere, Vesa - In: International journal of shipping and transport … 3 (2011) 3, pp. 295-311
Persistent link: https://www.econbiz.de/10009317683
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Outsourcing strategies in the security sector
Juntunen, Jouni; Juntunen, Mari; Autere, Vesa; Kess, Pekka - In: International journal of logistics economics and … 6 (2014/2017) 4, pp. 297-310
Persistent link: https://www.econbiz.de/10011889798