Narrow search
Showing 1 - 7 of 7
Cover Image
Retail "save the sale" tactics : consumer perceptions of in-store logistics service recovery
Peinkofer, Simone T.; Esper, Terry L.; Smith, Ronn J.; … - In: Journal of business logistics 43 (2022) 2, pp. 238-264
Persistent link: https://www.econbiz.de/10013347440
Cover Image
A path to a public-private partnership : commercial logistics concepts applied to disaster response
Swanson, R. David; Smith, Ronn J. - In: Journal of business logistics : JBL 34 (2013) 4, pp. 335-346
Persistent link: https://www.econbiz.de/10010243136
Cover Image
Spillover effects of a firm's relationship marketing orientation in the logistics triad
Hofer, Adriana Rossiter; Smith, Ronn J.; Murphy, Paul R. - In: The international journal of logistics management 25 (2014) 2, pp. 270-288
Persistent link: https://www.econbiz.de/10010405063
Cover Image
Retail supply chain management : key priorities and practices
Randall, Wesley S.; Gibson, Brian J.; Defee, C. Clifford; … - In: The international journal of logistics management 22 (2011) 3, pp. 390-402
Persistent link: https://www.econbiz.de/10009411239
Cover Image
The role of social mechanisms in demand and supply integration : an individual network perspective
Stolze, Hannah J.; Murfield, Monique L. Ueltschy; … - In: Journal of business logistics : JBL 36 (2015) 1, pp. 49-68
Persistent link: https://www.econbiz.de/10011482292
Cover Image
Designing technology for on-demand delivery : the effect of customer tipping on crowdsourced driver behavior and last mile performance
Castillo, Vincent E.; Mollenkopf, Diane A.; Bell, John E.; … - In: Journal of operations management 68 (2022) 5, pp. 424-453
Persistent link: https://www.econbiz.de/10013288028
Cover Image
Crowdsourced delivery and customer assessments of e-Logistics Service Quality : an appraisal theory perspective
Ta, Ha; Esper, Terry L.; Hofer, Adriana Rossiter; … - In: Journal of business logistics 44 (2023) 3, pp. 345-368
Persistent link: https://www.econbiz.de/10014343165