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Examining the Effects of Servi...
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Measurement
Satisfaction
11,073
Zufriedenheit
9,854
Lebensqualität
4,393
Quality of life
4,380
Customer satisfaction
1,972
Kundenzufriedenheit
1,926
Deutschland
1,665
Consumer behaviour
1,657
Germany
1,639
Konsumentenverhalten
1,626
Job satisfaction
1,519
Arbeitszufriedenheit
1,518
satisfaction
1,393
Relationship marketing
1,246
Beziehungsmarketing
1,227
Schätzung
1,112
Estimation
1,109
Service quality
917
Dienstleistungsqualität
859
Loyalty
836
Sozialer Indikator
791
Social indicator
788
Welt
766
World
766
Health
753
Gesundheit
739
Income
611
Einkommen
609
loyalty
601
Großbritannien
583
life satisfaction
583
United Kingdom
576
Theorie
540
Einkommensverteilung
538
Theory
537
Income distribution
531
Lebensstandard
530
Standard of living
527
happiness
524
Messung
517
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200
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264
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250
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7
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501
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10
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2
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Helliwell, John F.
17
Oswald, Andrew J.
17
Decancq, Koen
14
Fleurbaey, Marc
12
Deaton, Angus
9
Huang, Haifang
9
Schmidt, Christoph M.
9
Frey, Bruno S.
8
Blanchflower, David G.
7
Kimball, Miles S.
7
Maniquet, François
7
Clark, Andrew E.
6
Dolan, Paul
6
Neumann, Dirk
6
Powdthavee, Nattavudh
6
Proto, Eugenio
6
Schokkaert, Erik
6
Veenhoven, Ruut
6
Krueger, Alan B.
5
Levinson, Arik
5
New, Sonja C. de
5
Studer, Raphael
5
Stutzer, Alois
5
Wang, Shun
5
Welsch, Heinz
5
Alkire, Sabina
4
Angner, Erik
4
Benjamin, Daniel J.
4
Chadi, Adrian
4
Diener, Ed
4
Ferrer-i-Carbonell, Ada
4
Heffetz, Ori
4
Liu, Shuo
4
MacCulloch, Robert
4
Netzer, Nick
4
Nys, Annemie
4
Ramos Morilla, Xavier
4
Ravallion, Martin
4
Sarracino, Francesco
4
Sgroi, Daniel
4
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15
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5
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1
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1
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1
Facultés Universitaires Notre-Dame de la Paix / Groupe de Recherche en Economie du Bien-Etre
1
Inter-American Development Bank
1
Nordic Council of Ministers
1
Oxford Poverty & Human Development Initiative
1
University of Oxford / Department of International Development
1
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Discussion paper series / IZA
17
NBER working paper series
14
NBER Working Paper
12
SOEP papers on multidisciplinary panel data research / German Socio-Economic Panel Study (SOEP), DIW Berlin
10
Working paper / National Bureau of Economic Research, Inc.
10
Research paper series / Department for Business Innovation & Skills
9
The Oxford handbook of well-being and public policy
8
IZA Discussion Paper
6
Oxford economic papers
6
Journal of economic inequality
5
Journal of public economics
5
Revue d'économie politique
5
Wirtschaftsdienst : Zeitschrift für Wirtschaftspolitik
5
World development : the multi-disciplinary international journal devoted to the study and promotion of world development
5
Applied economics letters
4
Fiscal studies : the journal of the Institute for Fiscal Studies
4
International journal of happiness and development
4
The service industries journal
4
Warwick economic research papers
4
Working paper / Oxford Poverty & Human Development Initiative
4
Academy of Management perspectives : AMP
3
CORE discussion papers : DP
3
Forum for social economics
3
Happiness, economics and politics : towards a multi-disciplinary approach
3
International journal of hospitality management
3
International journal of social economics
3
Measuring the subjective well-being of nations : national accounts of time use and well-being
3
Quantitative approaches to multidimensional poverty measurement
3
The review of income and wealth : journal of the International Association for Research in Income and Wealth
3
Working paper
3
Working paper series / University of Zurich, Department of Economics
3
Working papers / Centre for Competitive Advantage in the Global Economy
3
, Vol. , pp. -
2
African review of economics & finance : AREF : (a journal of the African Finance and Economics Consult)
2
Applied economics
2
Brazilian journal of political economy
2
CESifo working papers
2
Cahiers de la Faculté des Sciences Economiques et Sociales de Namur / Série recherche
2
Cambridge journal of regions economy and society
2
Chulalongkorn journal of economics
2
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ECONIS (ZBW)
510
RePEc
2
Other ZBW resources
2
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1
Measurement and impact of customer experience in banking sector
Chahal, Hardeep
;
Dutta, Kamani
- In:
Decision
42
(
2015
)
1
,
pp. 57-70
Persistent link: https://www.econbiz.de/10010517230
Saved in:
2
Simultaneous measurement of quality in different online services
Barrera, Ramón Barrera
;
Carrión, Gabriel Cepeda
- In:
The service industries journal
34
(
2014
)
2
,
pp. 123-144
Persistent link: https://www.econbiz.de/10010257790
Saved in:
3
Fans' brand commitment to basketball teams : establishing the validity and reliability of a new multidimensional scale
Shuv-Ami, Avichai
;
Thrassou, Alkis
;
Vrontis, Demetris
- In:
Journal of customer behaviour
14
(
2015
)
4
,
pp. 311-329
Persistent link: https://www.econbiz.de/10011551003
Saved in:
4
A two-stage approach for a reflective-formative hierarchical latent variable model for measuring customer
loyalty
: special case of Indian e-customers
Paul, Thomas John
;
Jacob, Jayanth
- In:
International journal of electronic marketing and …
9
(
2018
)
3
,
pp. 230-253
Persistent link: https://www.econbiz.de/10011925506
Saved in:
5
Consumers' desire to interact with a salesperson during e-shopping : development of a scale
Lee, Yun Jung
;
Dubinsky, Alan J.
- In:
International journal of retail & distribution management
45
(
2017
)
1
,
pp. 20-39
Persistent link: https://www.econbiz.de/10011621610
Saved in:
6
Determinants of the
satisfaction
of students studying in private universities : application of Kano model
Venkateswarlu, P.
;
Malaviya, Sanjeev
;
Vinay, Muddu
- In:
Theoretical economics letters
10
(
2020
)
1
,
pp. 1-16
Persistent link: https://www.econbiz.de/10012491406
Saved in:
7
Measuring customer experience in physical retail environments
Bustamante, Juan Carlos
;
Rubio Benito, Natalia
- In:
Journal of service management
28
(
2017
)
5
,
pp. 884-913
Persistent link: https://www.econbiz.de/10011801824
Saved in:
8
Data envelopment analysis in service quality evaluation : an empirical study
Najafi, Seyesvahid
;
Saati, Saber
;
Tavana, Madjid
- In:
Journal of industrial engineering international
11
(
2015
),
pp. 319-330
perceptions. It enhances customer
satisfaction
, decreases customer defection, and promotes customer
loyalty
. Substantial …
Persistent link: https://www.econbiz.de/10011562614
Saved in:
9
Relative measures in service research
Aksoy, Lerzan
;
Hogreve, Jens
;
Lariviere, Bart
; …
- In:
The journal of services marketing
29
(
2015
)
6/7
,
pp. 448-452
Persistent link: https://www.econbiz.de/10011418336
Saved in:
10
Consumer-based brand equity measurement : lessons learned from an international study
Christodoulides, George
;
Cadogan, John W.
;
Veloutsou, …
- In:
International marketing review
32
(
2015
)
3/4
,
pp. 307-328
Persistent link: https://www.econbiz.de/10011342734
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