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Analysis of young banked and unbanked customers' usage, satisfaction, trust and loyalty for mobile money services in Ghana
Narteh, Bedman; Yeboah-Asiamah, Eric; Mackin, Eric Ato - In: International journal of business and systems research … 16 (2022) 1, pp. 40-64
Persistent link: https://www.econbiz.de/10012798198
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Factors influencing consumer loyalty towards 3G mobile data service providers : evidence from Ghana
Ofori, Kwame Simpe; Boakye, Kwabena G.; Narteh, Bedman - In: Total quality management & business excellence : an … 29 (2018) 5, pp. 580-598
Persistent link: https://www.econbiz.de/10011854104
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Preventing customer churn in the mobile telecommunication industry : is mobile money usage the missing link?
Yeboah-Asiamah, Eric; Narteh, Bedman; Mahmoud, Mahmoud … - In: Journal of African business 19 (2018) 2, pp. 174-194
Persistent link: https://www.econbiz.de/10011930384
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Customer behavioural intentions towards mobile money services adoption in Ghana
Narteh, Bedman; Mahmoud, Mahmoud Abdulai; Amoh, Simon - In: The service industries journal 37 (2017) 7/8, pp. 426-447
Persistent link: https://www.econbiz.de/10011760429