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The effects of digitalization on customer experience
Rekettye, Gabor; Rekettye, Gábor - In: Proceedings of the ENTRENOVA - ENTerprise REsearch … 5 (2019) 1, pp. 414-420
Digitalization is the core driving force of the fourth industrial revolution. This new era will result in paradigm shift in production and in marketing of products and services. The smarter production can make value creation easier with reducing the cost of manufacturing and with producing...
Persistent link: https://www.econbiz.de/10012227871
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Marketing strategy of electronic transaction services at an Indonesian retail company
Haikal; M. S. Mahrinasari; Hendrawaty, Ernie - In: The future opportunities and challenges of business in …, (pp. 20-23). 2020
Persistent link: https://www.econbiz.de/10012310675
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Online shopping preferences in mass customization : a comparison between 2008 and 2021
Coletti, Paolo; Aichner, Thomas; Shaltoni, Abdel Monim - In: Mass Customization and Customer Centricity : In Honor …, (pp. 151-177). 2023
Persistent link: https://www.econbiz.de/10014321999
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Assessing the impact of Artificial Intelligence in e-commerce portal : a comparative study of Amazon and Flipkart
Gupta, Sachin; Singhvi, Shreya; Granata, Giuseppe - In: Industry 4.0 and the Digital Transformation of …, (pp. 173-187). 2023
Persistent link: https://www.econbiz.de/10014245247
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Electronic customer care (ECC) : IT in der Anbieter-Kunden-Beziehung
Muther, Andreas - 1998
Persistent link: https://www.econbiz.de/10000674496
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The king is naked : discovering that frequent customers may not be your best friend
Joia, Luiz Antonio; Sanz, Paulo Sérgio da Silva - In: Web technologies for commerce and services online, (pp. 135-148). 2008
Persistent link: https://www.econbiz.de/10003634201
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The effect of information satisfaction and relational benefit on consumer's online shopping site commitment
Park, Chung-Hoon; Kim, Young-gul - In: Web technologies for commerce and services online, (pp. 149-169). 2008
Persistent link: https://www.econbiz.de/10003634210
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Best practice in leveraging e-business technologies to achieve business agility
Sabri, Ehap H. - In: Selected readings on information technology and …, (pp. 164-185). 2009
Persistent link: https://www.econbiz.de/10003759515
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Fuzzy logic in e-commerce : some problems and suggested solutions
Mohanty, B. K. - In: Enterprise information systems and technology, (pp. 61-68). 2008
Persistent link: https://www.econbiz.de/10003764755
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E-insurance : developing customer-friendly electronic insurance services from the novel project perspective
Ahonen, Aki; Salonen, Jarno; Järvinen, Raija; … - In: Cases on managing e-services, (pp. 107-125). 2009
Persistent link: https://www.econbiz.de/10003769512