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~subject:"Offshoring"
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Offshoring
Verkauf
20
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17
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Consumer behaviour
11
Beziehungsmarketing
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Betriebliches Bildungsmanagement
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Auslandsverlagerung
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Honeycutt, Earl D.
3
Thelen, Shawn T.
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Thelen, Tanya K.
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Business horizons
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Managing service quality : MSQ ; an international journal
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Services marketing quarterly
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ECONIS (ZBW)
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An introduction to the offshore service ethnocentrism construct
Thelen, Shawn T.
;
Thelen, Tanya K.
;
Magnini, Vincent P.
; …
- In:
Services marketing quarterly
30
(
2009
)
1
,
pp. 1-17
Persistent link: https://www.econbiz.de/10003839171
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2
Services offshoring : does perceived service quality affect country-of-service origin preference?
Thelen, Shawn T.
;
Honeycutt, Earl D.
;
Murphy, Thomas P.
- In:
Managing service quality : MSQ ; an international journal
20
(
2010
)
3
,
pp. 196-212
Persistent link: https://www.econbiz.de/10003980776
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3
Solutions for customer complaints about offshoring and outsourcing services
Honeycutt, Earl D.
;
Magnini, Vincent P.
;
Thelen, Shawn T.
- In:
Business horizons
55
(
2012
)
1
,
pp. 33-42
Persistent link: https://www.econbiz.de/10009500644
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