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Impact of customers' assessment of website attributes on e-relationship in the securities brokerage industry : a multichannel perspective
Toufaily, Elissar; Pons, Frank - In: Journal of retailing and consumer services 34 (2017), pp. 58-69
Persistent link: https://www.econbiz.de/10011628994
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How do involvement and product knowledge affect the relationship between intangibility and perceived risk for brands and product categories?
Laroche, Michel; Nepomuceno, Marcelo Vinhal; Richard, … - In: The journal of consumer marketing 27 (2010) 2/3, pp. 197-210
Persistent link: https://www.econbiz.de/10003987459
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Shopping online for goods vs. services : where do experiential features help more?
Shobeiri, Saeed; Mazaheri, Ebrahim; Laroche, Michel - In: International journal of consumer studies 39 (2015) 2, pp. 172-179
Persistent link: https://www.econbiz.de/10011299548
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How would the e-retailer’s website personality impact customers’ attitudes toward the site?
Shobeiri, Saeed; Mazaheri, Ebrahim; Laroche, Michel - In: Journal of marketing theory and practice 23 (2015) 4, pp. 388-401
Persistent link: https://www.econbiz.de/10011340225
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Shaping e-retailer's website personality : the importance of experiential marketing
Shobeiri, Saeed; Laroche, Michel; Mazaheri, Ebrahim - In: Journal of retailing and consumer services 20 (2013) 1, pp. 102-110
Persistent link: https://www.econbiz.de/10009702203
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A model of online consumer behavior
Laroche, Michel; Richard, Marie-Odile - In: Handbook of strategic e-business management, (pp. 325-346). 2014
Persistent link: https://www.econbiz.de/10010233070
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The influence of culture, emotions, intangibility, and atmospheric cues on online behavior
Mazaheri, Ebrahim; Richard, Marie Odile; Laroche, Michel; … - In: Journal of business research : JBR 67 (2014) 3, pp. 253-259
Persistent link: https://www.econbiz.de/10010245282
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How customers respond to the assistive intent of an E-retailer?
Shobeiri, Saeed; Mazaheri, Ebrahim; Laroche, Michel - In: International journal of retail & distribution management 42 (2014) 5, pp. 369-389
Persistent link: https://www.econbiz.de/10010384614
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How do expressed emotions affect the helpfulness of a product review? : evidence from reviews using latent semantic analysis
Ahmad, Shimi Naurin; Laroche, Michel - In: International journal of electronic commerce : IJEC 20 (2015/2016) 1, pp. 76-111
Persistent link: https://www.econbiz.de/10011413577
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How to reduce perceived risk when buying online : the interactions between intangibility, product knolwedge, brand familarity, privacy and security concerns
Nepomuceno, Marcelo Vinhal; Laroche, Michel; Richard, … - In: Journal of retailing and consumer services 21 (2014) 4, pp. 619-629
Persistent link: https://www.econbiz.de/10010388516