//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Online retailing"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
The impact of quality manageme...
Similar by subject
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Online retailing
Qualitätsmanagement
16,856
Quality management
15,176
Arbeitsproduktivität
13,611
Krankenhaus
13,293
Hospital
12,057
Labour productivity
11,929
Hotel industry
6,517
Hotellerie
6,428
Theorie
5,241
Theory
5,126
Service quality
5,039
Dienstleistungsqualität
5,000
Deutschland
4,781
USA
4,337
United States
4,129
Germany
4,087
Produktivität
3,605
Productivity
3,564
Hospitality industry
3,374
Gastgewerbe
3,357
Health care
3,213
Gesundheitsversorgung
3,198
Gesundheitswesen
2,480
Quality
2,447
Health care system
2,312
Customer satisfaction
2,111
Produktqualität
2,071
Product quality
2,068
Kundenzufriedenheit
1,995
Industrie
1,989
Manufacturing industries
1,925
quality
1,923
Consumer behaviour
1,881
Schätzung
1,853
Konsumentenverhalten
1,841
Estimation
1,740
Unternehmenserfolg
1,690
Firm performance
1,675
Prozessmanagement
1,546
Innovation
1,498
more ...
less ...
Online availability
All
Undetermined
167
Free
46
Type of publication
All
Article
255
Book / Working Paper
23
Type of publication (narrower categories)
All
Article in journal
249
Aufsatz in Zeitschrift
249
Graue Literatur
8
Non-commercial literature
8
Arbeitspapier
7
Working Paper
7
Aufsatz im Buch
6
Book section
6
Conference paper
3
Konferenzbeitrag
3
Case study
2
Collection of articles of several authors
2
Fallstudie
2
Sammelwerk
2
Hochschulschrift
1
Thesis
1
more ...
less ...
Language
All
English
274
German
3
Russian
1
Author
All
Law, Chun Hung Roberts
11
Tremblay, Mark J.
6
Hunold, Matthias
5
Kesler, Reinhold
5
Laitenberger, Ulrich
5
Law, Rob
5
Guo, Xiaolong
4
Hua, Nan
4
Ling, Liuyi
4
Liu, Xianwei
4
Bibler, Andrew
3
Bibler, Andrew J.
3
DeFranco, Agnes
3
Morosan, Cristian
3
Rodríguez-Díaz, Manuel
3
Schegg, Roland
3
Schuckert, Markus
3
Teltser, Keith
3
Teltser, Keith F.
3
Xu, Xun
3
Yang, Chenchen
3
Ye, Qiang
3
Adhikari, Arnab
2
Buhalis, Dimitrios
2
Cezar, Asunur
2
Chen, Hsiangting Shatina
2
Chung, Namho
2
Cobanoglu, Cihan
2
Cure, Morgane
2
Fong, Lawrence Hoc Nang
2
Gao, Baojun
2
Hackl, Franz
2
Hsu, Ping-Yu
2
Inversini, Alessandro
2
Kazakov, Sergey
2
Kim, Jong Min
2
Kummer, Michael E.
2
Liu, Jianwei
2
Lu, Qi
2
Menon, Balakrishnan
2
more ...
less ...
Institution
All
Erich-Schmidt-Verlag
1
Published in...
All
International journal of hospitality management
24
Journal of hospitality marketing & management
15
International journal of contemporary hospitality management
11
Journal of retailing and consumer services
9
Tourism management : research, policies, practice
8
Journal of travel and tourism marketing
6
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
6
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
5
Journal of internet commerce
5
Journal of vacation marketing
4
Tourism economics : the business and finance of tourism and recreation
4
Tourism management perspectives : TMP
4
Administrative Sciences : open access journal
3
Enlightening tourism : ET ; a pathmaking journal
3
International journal of business information systems : IJBIS
3
Journal of Contemporary Issues in Business and Government
3
Journal of electronic commerce research : JECR
3
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
3
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
3
Transportation research / E : an international journal
3
Electronic commerce research
2
Electronic commerce research and applications
2
Information and communication technologies in tourism 2013 : proceedings of the international conference in Innsbruck, Austria, January 22 - 25, 2013
2
International journal of electronic marketing and retailing : IJEMR
2
International journal of quality & reliability management
2
International journal of retail & distribution management
2
International journal of retail and distribution management
2
International journal of technology marketing : IJTMkt
2
Journal of customer behaviour
2
Journal of education for business
2
Journal of electronic commerce in organizations : JECO
2
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
2
Journal of hospitality and tourism insights
2
Journal of management information systems : JMIS
2
Journal of revenue and pricing management
2
Journal of vacation marketing : an international journal
2
Management science : journal of the Institute for Operations Research and the Management Sciences
2
Review of Economics and Statistics, Forthcoming
2
The Cornell hospitality quarterly
2
Tourism analysis : an interdisciplinary tourism & hospitality journal
2
more ...
less ...
Source
All
ECONIS (ZBW)
278
Showing
1
-
10
of
278
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Understanding customer's online booking intentions using hotel big data analysis
Chalupa, Stepan
;
Petricek, Martin
- In:
Journal of vacation marketing
30
(
2024
)
1
,
pp. 110-122
Persistent link: https://www.econbiz.de/10014631901
Saved in:
2
Is there any value in the online reviews of remedial satisfied customers? : an empirical study in the hospitality industry
Bai, Yanzhuang
;
Li, Tingwu
;
Zheng, Chundong
- In:
Journal of retailing and consumer services
64
(
2022
),
pp. 1-12
Persistent link: https://www.econbiz.de/10013209529
Saved in:
3
Effects of haptic cues on consumers' online hotel booking decisions : the mediating role of mental imagery
Lv, Xingyang
;
Li, Huifan
;
Xia, Lan
- In:
Tourism management : research, policies, practice
77
(
2020
),
pp. 1-13
Persistent link: https://www.econbiz.de/10012152105
Saved in:
4
E-commerce performance in hospitality and tourism
Hua, Nan
- In:
International journal of contemporary hospitality management
28
(
2016
)
9
,
pp. 2052-2079
Persistent link: https://www.econbiz.de/10011624255
Saved in:
5
The role of language in the online evaluation of hospitality service encounters : an empirical study
Mariani, Marcello M.
;
Borghi, Matteo
;
Kazakov, Sergey
- In:
International journal of hospitality management
78
(
2019
),
pp. 50-58
Persistent link: https://www.econbiz.de/10012012699
Saved in:
6
E-service
quality
management of a hotel website : a scale and implications for management
Hahn, Song-Ee
;
Sparks, Beverley
;
Wilkins, Hugh
;
Jin, Xin
- In:
Journal of hospitality marketing & management
26
(
2017
)
7
,
pp. 694-716
Persistent link: https://www.econbiz.de/10011784015
Saved in:
7
Online consumer complaints about Southeast Asian luxury
hotels
Memarzadeh, Faranak
;
Chang, Hyo Jung
- In:
Journal of hospitality marketing & management
24
(
2015
)
1/2
,
pp. 76-98
Persistent link: https://www.econbiz.de/10010526374
Saved in:
8
Maximizing online bookings through a multi-channel-strategy : effects of interdependencies and networks
Beritelli, Pietro
;
Schegg, Roland
- In:
International journal of contemporary hospitality management
28
(
2016
)
1
,
pp. 68-88
Persistent link: https://www.econbiz.de/10011435688
Saved in:
9
Mitigating resource dependence on internet visibility providers : exploring complementarity effects in the positioning of small
hotels
on online intermediaries
Neirotti, Paolo
;
Raguseo, Elisabetta
- In:
Information & management : the internat. journal of …
58
(
2021
)
1
,
pp. 1-12
Persistent link: https://www.econbiz.de/10012494871
Saved in:
10
Sharing dissatisfaction online : analyzing the nature and predictors of hotel guests negative reviews
Fernandes, Teresa
;
Fernandes, Filipa
- In:
Journal of hospitality marketing & management
27
(
2018
)
2
,
pp. 127-150
Persistent link: https://www.econbiz.de/10011848333
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->