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~subject:"Online retailing"
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Online retailing
Relationship marketing
1,111
Customer loyalty
1,051
Beziehungsmarketing
1,044
Kundenbindung
943
Customer satisfaction
939
Customer retention
923
Consumer behaviour
893
Konsumentenverhalten
792
Kundenzufriedenheit
713
Service quality
512
customer loyalty
495
Dienstleistungsqualität
469
customer satisfaction
183
Brand management
140
Markenführung
134
Retail trade
113
Einzelhandel
107
Customer Loyalty
104
Brand image
103
Confidence
99
Vertrauen
99
Markenimage
96
Corporate social responsibility
90
Customer service
88
service quality
88
Electronic Commerce
85
Social Web
85
Social web
85
Germany
82
Bank
81
Online-Handel
81
Trust
80
Deutschland
78
E-commerce
77
Kundenservice
75
Brand loyalty
74
Marketing
74
Corporate Social Responsibility
73
Online-Marketing
73
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Bachrach, Daniel G.
2
Korkmaz, Evsen
2
Mofokeng, Thabang Excellent
2
Ogilvie, Jessica
2
Rapp, Adam
2
Walvekar, Shubhangi
2
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1
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1
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Agus, Arawati
1
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1
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1
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1
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1
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1
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1
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1
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1
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1
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1
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1
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1
Bi, Qingqing
1
Binder, Carin
1
Binder, Jochen David
1
Blut, Markus
1
Calamusa, Joe
1
Calamusa, Joe, IV.
1
Camarero, Carmen
1
Camilleri, Mark Anthony
1
Caraka, Rezzy Eko
1
Carrasco, M.
1
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1
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1
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Published in...
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International journal of e-business research : an official publication of the Information Resources Management Association
3
Journal of business research : JBR
3
Journal of retailing and consumer services
3
International journal of electronic marketing and retailing : IJEMR
2
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
2
Journal of organizational computing and electronic commerce
2
The service industries journal
2
African journal of science, technology, innovation and development : AJSTID
1
Asia Pacific journal of marketing and logistics
1
Asia-Pacific journal of management research and innovation
1
Australasian marketing journal
1
Cogent business & management
1
Digital economy for customer benefit and business fairness : proceedings of the International Conference on Sustainable Collaboration in Business, Information and Innovation (SCBTII 2019), Bandung, Indonesia, October 9-10, 2019
1
Digital revolution: : challenges for contract law in practice
1
E-retailing challenges and opportunities in the global marketplace
1
ERIM Report Series Reference
1
ERIM report series research in management
1
Edition Wissenschaft Apprimus
1
Electronic commerce research
1
Emerald gems
1
Frontiers of business research in China : selected publications from Chinese universities
1
Gabler-Edition Wissenschaft / eBusiness-Studien
1
Global business and organizational excellence : GBOE
1
International journal of business information systems : IJBIS
1
International journal of electronic business : IJEB
1
International journal of electronic commerce : IJEC
1
International journal of electronic customer relationship management : IJECRM
1
International journal of hospitality management
1
International journal of internet marketing and advertising : IJIMA
1
International journal of logistics : research and applications
1
International journal of quality and service sciences
1
International journal of retail & distribution management
1
International journal of services, economics and management
1
Inventi impact: retailing & consumer services
1
Journal of African business
1
Journal of Asian finance, economics and business : JAFEB
1
Journal of Indian business research
1
Journal of Islamic marketing
1
Journal of creating value
1
Journal of customer behaviour
1
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ECONIS (ZBW)
81
Other ZBW resources
1
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1
Social media marketing and brand loyalty among online shoppers in Anambra State, Nigeria : mediating effect of brand awareness
Ezenwafor, Ebuka Christian
;
Ayodele, Adeola A.
; …
- In:
Journal of electronic commerce in organizations : the …
19
(
2021
)
3
,
pp. 16-27
Persistent link: https://www.econbiz.de/10012605350
Saved in:
2
The influence of social presence on customer loyalty in emerging market retail industry : the mediating role of trust
Yeboah, Asiamah
;
Afrifa-Yamoah, Ebenezer
- In:
Journal of African business
25
(
2024
)
2
,
pp. 287-308
Persistent link: https://www.econbiz.de/10014513768
Saved in:
3
Understanding the role of loyalty dimensions and their impact on customer retention
Tajdini, Javad
;
Baswan, Taru
;
Pillai, Pradeep Kumar
- In:
Middle East journal of management : MEJM
11
(
2024
)
3
,
pp. 280-298
Persistent link: https://www.econbiz.de/10015056620
Saved in:
4
Examining e-commerce customer satisfaction and loyalty : an integrated quality-risk-value perspective
Lin, Mei-Ju
;
Wang, Wei-Tsong
- In:
Journal of organizational computing and electronic commerce
25
(
2015
)
4
,
pp. 379-401
Persistent link: https://www.econbiz.de/10011398662
Saved in:
5
Nonlinear impact of online retail characteristics on customer satisfaction and loyalty
Tontini, Gerson
;
Silva, Júlio Cesar da
;
Beduschi, …
- In:
International journal of quality and service sciences
7
(
2015
)
2/3
,
pp. 152-169
Persistent link: https://www.econbiz.de/10011400401
Saved in:
6
More than a showroom : strategies for winning back online shoppers
Bachrach, Daniel G.
;
Ogilvie, Jessica
;
Rapp, Adam
; …
-
2016
Persistent link: https://www.econbiz.de/10011419621
Saved in:
7
Building customer loyalty in online retailing : the role of relationship quality
Rafiq, Mohammed
;
Fulford, Heather
;
Lu, Xiaoming
- In:
Journal of marketing management : MM
29
(
2013
)
3/4
,
pp. 494-517
Persistent link: https://www.econbiz.de/10009761847
Saved in:
8
Wirkungen personalisierter Internetauftritte : eine Untersuchung der direkten und indirekten Wirkungen der Personalisierung sowie des Einflussfaktors Datenschutzbedenken
Ullrich, Sebastian
;
Esch, Franz-Rudolf
- In:
Marketing : ZFP ; journal of research and management
35
(
2013
)
3
,
pp. 217-232
Persistent link: https://www.econbiz.de/10009792232
Saved in:
9
Assessing the quality of a decision support E-service
Springer, Mark
;
Tyran, Craig
;
Ross, Steve
- In:
International journal of e-business research : an …
9
(
2013
)
2
,
pp. 61-80
Persistent link: https://www.econbiz.de/10009793129
Saved in:
10
Effects of web site characteristics on customer loyalty in B2B e-commerce : evidence from Taiwan
Hsu, Li-chun
;
Wang, Kai-yu
;
Chih, Wen-hai
- In:
The service industries journal
33
(
2013
)
11
,
pp. 1026-1050
Persistent link: https://www.econbiz.de/10010126458
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