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~subject:"Online retailing"
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Online retailing
Relationship marketing
26,367
Beziehungsmarketing
25,692
Service quality
21,767
Dienstleistungsqualität
21,016
Bibliometrie
20,225
Bibliometrics
20,210
Customer satisfaction
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Consumer behaviour
14,167
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3,197
Social web
3,196
Electronic Commerce
3,012
E-commerce
2,930
Lieferantenmanagement
2,799
Supplier relationship management
2,797
Wirtschaftsprüfung
2,640
Financial audit
2,634
Online-Marketing
2,489
Brand image
2,477
Internet marketing
2,475
Markenimage
2,463
Innovation
2,410
Online-Handel
2,401
Marketingmanagement
2,363
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Parayitam, Satyanarayana
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Park, Jungkun
7
Rana, Nripendra P.
7
Tremblay, Mark J.
7
Ba, Sulin
6
Carlson, Jamie
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Chung, Namho
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Dwivedi, Yogesh Kumar
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Kumar, Vikas
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Quach, Sara
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Román, Sergio
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Thaichon, Park
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Weaven, Scott
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Jebarajakirthy, Charles
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Moreno, Antonio
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Moriuchi, Emi
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Paul, Justin
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Silva, Susana C.
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Sparks, Beverley
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Tandon, Urvashi
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Deutsche Bank <Frankfurt am Main> / Research
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ESCP Europe Wirtschaftshochschule <Berlin>
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Erich-Schmidt-Verlag
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IGI Global
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International Conference on Advances in National Brand and Private Label Marketing <11., 2024, Oxford>
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MITP Verlags-GmbH & Co. KG
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National Bureau of Economic Research
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OECD / Committee on Information, Computer and Communications Policy / Working Party on the Information Economy
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Université de droit, d'économie et des sciences d'Aix-Marseille / Centre de recherches en éthique économique et des affaires et déontologie professionnelle
1
ayway media GmbH
1
marketing-Börse GmbH
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Journal of retailing and consumer services
130
Journal of business research : JBR
68
International journal of hospitality management
43
International journal of electronic marketing and retailing : IJEMR
39
Journal of internet commerce
33
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
29
Electronic commerce research
28
International journal of business information systems : IJBIS
26
International journal of retail and distribution management
25
International journal of internet marketing and advertising : IJIMA
23
International journal of retail & distribution management
23
Journal of retailing
21
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
20
Journal of electronic commerce research : JECR
20
Tourism management : research, policies, practice
20
Journal of hospitality marketing & management
19
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
19
Asia Pacific journal of marketing and logistics
18
International journal of electronic commerce : IJEC
18
International journal of electronic customer relationship management : IJECRM
18
Cogent business & management
17
International journal of e-business research : an official publication of the Information Resources Management Association
17
The service industries journal
17
Journal of management information systems : JMIS
16
Journal of strategic marketing
16
The international review of retail, distribution and consumer research
16
International journal of contemporary hospitality management
15
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
15
International journal of consumer studies
14
Journal of travel and tourism marketing
13
Psychology & marketing
13
The journal of services marketing
13
Electronic commerce research and applications
12
Electronic markets : the international journal on networked business
12
International journal of electronic business : IJEB
12
Information systems and e-business management : ISeB
11
Information systems research : ISR
11
International journal of production economics
11
Management science : journal of the Institute for Operations Research and the Management Sciences
11
International journal of business and globalisation : IJBG
10
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ECONIS (ZBW)
2,392
RePEc
1
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1
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2,393
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date (oldest first)
1
An empirical investigation of service recovery in e-retailing : an operations management perspective
Zhang, Min
;
Dai, Xujing
;
He, Zhen
- In:
Journal of service theory and practice : JSTP
25
(
2015
)
3
,
pp. 348-367
Persistent link: https://www.econbiz.de/10011305994
Saved in:
2
The impact of e-service offerings on the demand of online customers
Xu, Xun
;
Munson, Charles L.
;
Zeng, Shuo
- In:
International journal of production economics
184
(
2017
),
pp. 231-244
Persistent link: https://www.econbiz.de/10011642537
Saved in:
3
The case of Amazon.com : towards a conceptual framework of online customer service experience (OCSE) using the emerging consensus technique (ECT)
Klaus, Philipp
- In:
The journal of services marketing
27
(
2013
)
6
,
pp. 443-457
Persistent link: https://www.econbiz.de/10010198163
Saved in:
4
Assessing the quality of a decision support E-service
Springer, Mark
;
Tyran, Craig
;
Ross, Steve
- In:
International journal of e-business research : an …
9
(
2013
)
2
,
pp. 61-80
Persistent link: https://www.econbiz.de/10009793129
Saved in:
5
Building loyalty with online financial services customers : is there a gender difference?
Ladhari, Riadh
;
Leclerc, André
- In:
Journal of retailing and consumer services
20
(
2013
)
6
,
pp. 560-569
Persistent link: https://www.econbiz.de/10010128305
Saved in:
6
Technology readiness in a B2B online retail context : an examination of antecedents and outcomes
Vize, Róisín
;
Coughlan, Joseph
;
Kennedy, Aileen
; …
- In:
Industrial marketing management : the international …
42
(
2013
)
6
,
pp. 909-918
Persistent link: https://www.econbiz.de/10010211252
Saved in:
7
The effects of warmth-oriented and competence-oriented service recovery messages on observers on online platforms
Huang, Ran
;
Ha, Sejin
- In:
Journal of business research : JBR
121
(
2020
),
pp. 616-627
Persistent link: https://www.econbiz.de/10012417382
Saved in:
8
Factors influencing web customers' willingnes to engage in online shopping with an internet retailer
Pavur, Robert J.
;
Abdullah, A. B. M.
;
Murad, Md. Wahid
- In:
Journal of internet commerce
15
(
2016
)
3
,
pp. 292-310
Persistent link: https://www.econbiz.de/10011636496
Saved in:
9
Examining the relevance of online customer textual reviews on hotels' product and service attributes
Xu, Xun
- In:
Journal of hospitality & tourism research : JHTR ; the …
43
(
2019
)
1
,
pp. 141-163
Persistent link: https://www.econbiz.de/10011997154
Saved in:
10
Applying flow theory to booking experiences : an integrated model in an online service context
Bilgihan, Anil
;
Nusair, Khaldoon
;
Okumus, Fevzi
; …
- In:
Information & management : the internat. journal of …
52
(
2015
)
6
,
pp. 668-678
Persistent link: https://www.econbiz.de/10011376411
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