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E-service quality and trust on customer's patronage intention : moderation effect of adoption of advanced technologies

Muhammad Sabbir Rahman; Hossain, Md Afnan; Zaman, … - In: Journal of global information management : an official … 28 (2020) 1, pp. 39-55

Persistent link: https://www.econbiz.de/10012183249

Influence factors of online shopping food quality performance considering the relationship quality

Li, Xiaoping; Xie, Lijuan; Xu, Lan - In: Journal of electronic commerce in organizations : the … 17 (2019) 2, pp. 69-78

Persistent link: https://www.econbiz.de/10012036053

Customer participation, e-service quality, satisfaction : (e)service dominant logic trinity

Fotiadis, Thomas - In: Journal of promotion management : innovations in … 25 (2019) 3, pp. 394-418

Persistent link: https://www.econbiz.de/10012179033

Antecedents of customer loyalty : study from the Indonesia's largest e-commerce

Rizan, Mohamad; Febrilia, Ika; Wibowo, Agus; Pratiwi, … - In: Journal of Asian finance, economics and business : JAFEB 7 (2020) 10, pp. 283-293

Persistent link: https://www.econbiz.de/10012671389

Quality-satisfaction-loyalty linkage and switching costs : findings in the context of online life insurance

Viswanathan, Preethi; Gupta, Garima - In: International journal of business excellence : IJBEX 21 (2020) 1, pp. 1-16

Persistent link: https://www.econbiz.de/10012225240

The effect of website design quality and service quality toward repurchase intention in the e-commerce industry : a cross-continental analysis

Wilson, Nicholas; Keni, Keni; Tan, Pauline Henriette … - In: Gadjah Mada international journal of business 21 (2019) 2, pp. 187-222

Persistent link: https://www.econbiz.de/10012106901

The impact of online shopping attributes on customer satisfaction and loyalty : moderating effects of e-commerce experienceh

Mofokeng, Thabang Excellent - In: Cogent business & management 8 (2021) 1, pp. 1-33

The COVID-19 pandemic has expedited the growth of e-commerce in South Africa, as in global markets, strengthening online shopping exchange relationships. Businesses seek advanced models of the online shopping dimensions that are appropriate for tailoring services to customers. The data collected...

Persistent link: https://www.econbiz.de/10012628370

Consumer satisfaction on online services in Kosovo

Beqaj, Besim; Krasniqi, Arta; Beqaj, Valon - In: Zagreb international review of economics & business 22 (2019), pp. 39-53

Persistent link: https://www.econbiz.de/10012599067

An investigation of online food aggregator (OFA) service : do online and offline service quality distinct?

Yusra, Yusra; Caraka, Rezzy Eko; Agus, Arawati; … - In: Serbian journal of management : an international … 15 (2020) 2, pp. 277-294

Persistent link: https://www.econbiz.de/10012418167

A study of relationship among service quality of e-commerce websites, customer satisfaction, and purchase intention

Dhingra, Sanjay; Gupta, Shelly; Bhatt, Ruchi - In: International journal of e-business research : an … 16 (2020) 3, pp. 42-59

Persistent link: https://www.econbiz.de/10012302663

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