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Consumer dissonance in the context of online consumer behavior : a review and research agenda

Yap, Sheau-Fen; Gaur, Sanjaya Singh - In: Journal of internet commerce 13 (2014) 1/4, pp. 116-137

Persistent link: https://www.econbiz.de/10010474798

To purchase or to remove? : online shopping cart warning pop-up messages can polarize liking and purchase intention

Zhao, Haichuan; Wang, Xuehua; Jiang, Lan - In: Journal of business research : JBR 132 (2021), pp. 813-836

Persistent link: https://www.econbiz.de/10012581666

An investigation of the nexus between online impulsive buying and cognitive dissonance among Gen Z shoppers : are female shoppers different?

Chetioui, Youssef; El Bouzidi, Laila - In: Young consumers : insight and ideas for responsible … 24 (2023) 4, pp. 406-426

Persistent link: https://www.econbiz.de/10014302733

Avoiding cognitive dissonance : experimental evidence on sustainable online shopping

Eßer, Jana; Flörchinger, Daniela; Frondel, Manuel; … - 2024

Cognitive dissonance may arise from the inconsistency between an individual's behavior and her self-image. We investigate whether the provision of information that induces cognitive dissonance can increase sustainable consumption, and specifically whether individuals avoid cognitive dissonance...

Persistent link: https://www.econbiz.de/10014466951

Functional characteristics of banking websites and customer loyalty : the mediating role of online trust

Berraies, Sarra; Chtioui, Rached; Yahia, Karim Ben - In: The journal of applied business research 31 (2015) 3, pp. 911-923

Persistent link: https://www.econbiz.de/10011304803

Impact of online flow on brand experience and loyalty

Shim, Soo In; Forsythe, Sandra; Kwon, Wi-suk - In: Journal of electronic commerce research : JECR 16 (2015) 1, pp. 56-71

Persistent link: https://www.econbiz.de/10010526393

Functional quality and hedonic quality : a study of the dimensions of e-service quality in online travel agencies

Bernardo, Merce; Marimon, Frederic; Alonso-Almeida, … - In: Information & management : the internat. journal of … 49 (2012) 7/8, pp. 342-347

Persistent link: https://www.econbiz.de/10009696207

Simultaneous measurement of quality in different online services

Barrera, Ramón Barrera; Carrión, Gabriel Cepeda - In: The service industries journal 34 (2014) 2, pp. 123-144

Persistent link: https://www.econbiz.de/10010257790

Satisfaction trust and loyalty of repeat online consumer within the Japanese online supermarket trade

Moriuchi, Emi; Takahashi, Ikuo - In: Australasian marketing journal 24 (2016) 2, pp. 146-156

Persistent link: https://www.econbiz.de/10011527547

Does relationship marketing matter in online retailing? : a meta-analytic approach

Verma, Varsha; Sharma, Dheeraj; Sheth, Jagdish N. - In: Journal of the Academy of Marketing Science 44 (2016) 2, pp. 206-217

Persistent link: https://www.econbiz.de/10011453218