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Understanding service quality...
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Online-Marketing
China
125,963
Service quality
21,439
Dienstleistungsqualität
20,688
Social Web
20,294
Social web
20,263
Customer satisfaction
15,262
Kundenzufriedenheit
13,676
Consumer behaviour
13,223
Konsumentenverhalten
12,917
Relationship marketing
8,779
Beziehungsmarketing
8,712
Internationale Wirtschaftsbeziehungen
7,626
International economic relations
7,534
Auslandsinvestition
7,235
Foreign investment
7,145
Wirtschaftswachstum
7,087
Economic growth
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USA
6,925
United States
6,620
Internet marketing
6,047
India
5,461
Indien
5,274
Innovation
4,679
Deutschland
4,173
Wirtschaftsreform
3,952
Welt
3,874
World
3,823
Wirkungsanalyse
3,717
Economic reform
3,673
Impact assessment
3,672
Germany
3,642
Soziales Netzwerk
3,558
Multinationales Unternehmen
3,528
Japan
3,487
Electronic Commerce
3,443
Theorie
3,428
Transnational corporation
3,415
Social network
3,381
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3,381
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Dwivedi, Yogesh Kumar
17
Law, Chun Hung Roberts
17
Ozuem, Wilson
15
Rita, Paulo
15
Filieri, Raffaele
13
Loureiro, Sandra Maria Correia
13
Harrigan, Paul
12
Karjaluoto, Heikki
12
Kreutzer, Ralf T.
12
Bigné Alcañiz, J. Enrique
11
Hajli, Nick
11
Sabatini, Fabio
11
Schweidel, David A.
11
Scott, David Meerman
11
Hollebeek, Linda D.
10
Martínez-López, Francisco J.
10
Okumus, Fevzi
10
Stephen, Andrew T.
10
Bilgihan, Anil
9
Choi, Yung Kyun
9
Ko, Eunju
9
Kumar, Vikas
9
Schivinski, Bruno
9
Skiera, Bernd
9
Tan, Yong
9
Akram, Umair
8
Fogel, Joshua
8
Hennig-Thurau, Thorsten
8
Hinson, Robert
8
Michaelidou, Nina
8
Moe, Wendy W.
8
Moro, Sérgio
8
Rahman, Zillur
8
Rana, Nripendra P.
8
Seo, Yuri
8
Thaichon, Park
8
Tucker, Catherine
8
Wirtz, Bernd W.
8
Yoon, Sukki
8
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7
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Springer Fachmedien Wiesbaden
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IGI Global
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Books on Demand GmbH <Norderstedt>
5
Information Resources Management Association
4
MITP Verlags-GmbH & Co. KG
4
Nomos Verlagsgesellschaft
3
Springer Gabler <Firma>
3
Wiley-VCH
3
Bundesverband Digitale Wirtschaft
2
Chartered Institute of Public Relations
2
Edward Elgar Publishing
2
Haufe-Lexware GmbH & Co. KG
2
National Bureau of Economic Research
2
Springer International Publishing
2
Springer-Verlag GmbH
2
Universität Bremen
2
Universität Mannheim
2
AMA Summer Academic Conference: Bridging Gaps Marketing in an Age of Disruption <2020, Online>
1
Academy of Marketing Science / Annual Conference <2023, New Orleans, La.>
1
American Marketing Association
1
Bundesanzeiger Verlag
1
DGT Jahrestagung <19., 2015, Kempten>
1
Deutsche Gesellschaft für Tourismuswissenschaft
1
Digital Marketing & eCommerce Conference <3., 2022, Barcelona>
1
Digital Marketing & eCommerce Conference <4., 2023, Barcelona>
1
Droemer Verlag
1
Erich-Schmidt-Verlag <Berlin>
1
Ernst-Moritz-Arndt-Universität Greifswald
1
Europäische Kommission / Consumers, Health, Agriculture and Food Executive Agency
1
Europäische Kommission / EU Consumer Programme
1
Expertentagung "Social Media Marketing im Spitzensport" <2., 2013, Ismaning>
1
Expertentagung "Social Media Marketing im Spitzensport" <3., 2015, Ismaning>
1
Fachhochschule Reutlingen / European School of Business
1
Forschungsinstitut für Rationalisierung e.V. an der RWTH Aachen
1
Friedrich-Schiller-Universität Jena
1
Galileo Press
1
GfK Belgium <Körperschaft>
1
Global Conference on Business, Management and Entrepreneurship "Transforming Suistainable Business In The Era Of Society 5.0" <2019, Bandung>
1
Herbert Utz Verlag
1
Hochschule für Angewandte Wissenschaften Hamburg / Projektteam LinkFisch
1
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Published in...
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Journal of business research : JBR
200
International journal of internet marketing and advertising : IJIMA
115
Journal of retailing and consumer services
109
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
68
International journal of advertising : the review of marketing communications
65
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
65
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
62
Journal of marketing communications
60
Industrial marketing management : the international journal for industrial and high-tech firms
57
International journal of hospitality management
56
Technological forecasting & social change : an international journal
56
Tourism management : research, policies, practice
56
Journal of promotion management : innovations in planning and applied research
54
Journal of internet commerce
47
Information systems research : ISR
45
Business horizons
44
International journal of electronic marketing and retailing : IJEMR
44
Journal of management information systems : JMIS
43
The journal of product & brand management
43
Cogent business & management
42
SpringerLink / Bücher
38
International journal of technology marketing : IJTMkt
36
Springer eBook Collection
36
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
34
Marketing intelligence & planning
34
The journal of brand management : an international journal
33
International journal of contemporary hospitality management
32
Journal of strategic marketing
32
Electronic commerce research
31
International journal of business information systems : IJBIS
30
Journal of marketing
30
Journal of electronic commerce research : JECR
29
Journal of hospitality marketing & management
29
Journal of advertising research
28
Journal of marketing management : JMM ; journal of the Academy of Marketing
28
Journal of travel and tourism marketing
28
International journal of e-business research : an official publication of the Information Resources Management Association
27
Psychology & marketing
25
Journal of marketing management : MM
24
Management science : journal of the Institute for Operations Research and the Management Sciences
24
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Source
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ECONIS (ZBW)
6,101
USB Cologne (EcoSocSci)
16
EconStor
6
OLC EcoSci
1
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1
Online consumer behaviour and its relationship to website atmospheric induced flow : insights into online travel agencies in
China
Gao, Lingling
;
Bai, Xuesong
- In:
Journal of retailing and consumer services
21
(
2014
)
4
,
pp. 653-665
Persistent link: https://www.econbiz.de/10010388513
Saved in:
2
Spanish internet users and tourism : analysis of online tourist behaviour among experienced users
Garrido-Pintado, Pablo
- In:
Enlightening tourism : ET ; a pathmaking journal
3
(
2013
)
1
,
pp. 19-43
Persistent link: https://www.econbiz.de/10010337182
Saved in:
3
Exploring the drivers of customers' brand attitudes of online travel agency services : a text-mining based approach
Ray, Arghya
;
Bala, Pradip Kumar
;
Rana, Nripendra P.
- In:
Journal of business research : JBR
128
(
2021
),
pp. 391-404
Persistent link: https://www.econbiz.de/10012494465
Saved in:
4
The roles of website characteristics and social network communities in developing customer e-loyalty in the online travel industry
Elissar, Toufily
;
M., Arcand
;
J., Legault
;
L., Ricard
- In:
Inventi impact: retailing & consumer services
(
2016
)
4
,
pp. 221-231
Persistent link: https://www.econbiz.de/10011675396
Saved in:
5
Web functionality, web content, information security, and online tourism service continuance
Ziqi Liao
;
Shi, Xinping
- In:
Journal of retailing and consumer services
39
(
2017
),
pp. 258-263
Persistent link: https://www.econbiz.de/10011747859
Saved in:
6
Company websites and mobile apps versus social media : which service experience creates more customer value for online travel agencies?
Chen, Ja-Shen
;
Kamalanon, Piyanoot
;
Janupiboon, Thanyamai P.
- In:
Service business
16
(
2022
)
4
,
pp. 1081-1110
Persistent link: https://www.econbiz.de/10013459534
Saved in:
7
Factors influencing online platform engagement in fresh fruit e-commerce in
China
Tang, Lin
;
Nuttawut Rojniruttikul
- In:
Corporate Practices: Policies, Methodologies, and …
,
(pp. 247-261)
.
2024
Persistent link: https://www.econbiz.de/10014564136
Saved in:
8
How does group-buying website quality for social commerce affect repurchase intention? : evidence from Chinese online users
Sun, Zhuo
;
Hong, Zhao
;
Wang, Zongshui
- In:
Asia Pacific journal of marketing and logistics
34
(
2022
)
10
,
pp. 2109-2129
Persistent link: https://www.econbiz.de/10013552978
Saved in:
9
The influence of the assessment of internet websites offering tourist services on the manner of purchase of holiday packages
Szopiński, Tomasz
- In:
Economic research
30
(
2017
)
1,2
,
pp. 1655-1668
Persistent link: https://www.econbiz.de/10012224887
Saved in:
10
First step in social media : measuring the influence of online management responses on customer satisfaction
Gu, Bin
;
Ye, Qiang
- In:
Production and operations management : an international …
23
(
2014
)
4
,
pp. 570-582
Persistent link: https://www.econbiz.de/10010364045
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