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Background: This paper explores the financial viability of eBay's Buyer Protection Plan. Methods: We explore their warranty model assuming exponential auction listing and claims times, under competing assumptions of Normal (classical portfolio theory) versus Paretian claims (industry practice)...
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More and more people sell things online and trust is an important factor in online selling. This research is aimed at … understanding the roles of trust in online sellers' continued use of online auction marketplaces. Given the uniqueness of online … auction practice, we identify the need for differentiating sellers' trust in the intermediary and in buyers. A balanced view …
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