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The place and role of (moral) anger in organizational behavior studies
Lindebaum, Dirk; Geddes, Deanna - In: Journal of organizational behavior : OB ; the internat. … 37 (2016) 5, pp. 738-757
Persistent link: https://www.econbiz.de/10011596685
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Select on conscientiousness and emotional stability
Barrick, Murray R.; Mount, Michael K. - In: Handbook of principles of organizational behavior : …, (pp. 19-39). 2009
Persistent link: https://www.econbiz.de/10003867154
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Following display rules in good or bad faith? : customer orientation as a moderator of the display rule-emotional labor relationship
Allen, Joseph A.; Pugh, S. Douglas; Grandey, Alicia A.; … - In: Human performance 23 (2010) 2, pp. 101-115
Persistent link: https://www.econbiz.de/10003978684
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Messung und Steuerung markenadäquaten Mitarbeiterverhaltens in Kundentelefonaten unter Berücksichtigung des Markengeschlechts
Lieven, Theo; Morhart, Felicitas - In: Marketing : ZFP ; journal of research and management 32 (2010) 1, pp. 39-51
Persistent link: https://www.econbiz.de/10003954042
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Theorizing about the deviant citizen : an attributional explanation of the interplay of organizational citizenship and counterproductive work behavior
Spector, Paul E.; Fox, Suzy - In: Human resource management review 20 (2010) 2, pp. 132-143
Persistent link: https://www.econbiz.de/10003960813
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How negative affectivity moderates the relationship between shocks, embeddedness and worker behaviors
Holtom, Brooks C.; Burton, James P.; Crossley, Craig D. - In: Journal of vocational behavior 80 (2012) 2, pp. 434-443
Persistent link: https://www.econbiz.de/10009524243
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The relationship of personality to counterproductive work behavior (CWB) : an integration of perspectives
Spector, Paul E. - In: Human resource management review 21 (2011) 4, pp. 342-352
Persistent link: https://www.econbiz.de/10009302720
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Can personality traits and daily positive mood buffer the harmful effects of daily negative mood on task performance and service sabotage? : a self-control perspective
Chi, Nai-Wen; Chang, Huo-Tsan; Huang, Hsien-Lier - In: Organizational behavior and human decision processes : … 131 (2015), pp. 1-15
Persistent link: https://www.econbiz.de/10011422317
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Examining the frustration-aggression model among Tunisian blue-collar workers
Sassi, Narjes; El Akremi, Assâad; Vandenberghe, Christian - In: Journal of managerial psychology 30 (2015) 3, pp. 336-353
Persistent link: https://www.econbiz.de/10011305133
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Personality and organizational citizenship behavior in Indonesia : the mediating effect of affective commitment
Purba, Debora E.; Oostrom, Janneke K.; Molen, Henk T. … - In: Asian business & management 14 (2015) 2, pp. 147-170
Persistent link: https://www.econbiz.de/10011308628