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Retail-Banking und Private Banking : Zukunftsorientierte Strategien im Privatkundengeschäft

Swoboda, Uwe C. - 2004 - 2. Aufl.

Persistent link: https://www.econbiz.de/10002067189

Interrelationships and consequential effects among technological innovation, service consistency, customer satisfaction and loyalty in banking

Obeng, Asare Yaw; Mkhize, Peter L. - In: International journal of finance & banking studies : JJFBS 6 (2017) 3, pp. 51-69

Persistent link: https://www.econbiz.de/10011765019

Financial innovation in retail and corporate banking

Llewellyn, David T. (contributor); … - 2009

1. Financial innovation and the economics of banking and the financial system / David T. Llewellyn -- 2. Is financial … / Reinhard H. Schmidt -- 4. Technological innovation in banking : the shift to ATMS and implicit pricing of network convenience … / Santiago Carbó Valverde and David B. Humphrey -- 5. Financial innovation in internet banking : a comparative analysis …

Persistent link: https://www.econbiz.de/10011852123

Determinants of bank advisor revenues

Mangold, Ruben - In: The international journal of productivity and … 62 (2013) 7, pp. 674-693

Persistent link: https://www.econbiz.de/10009793540

Comparative study of customer satisfaction in public and private sector banks in India (a case study of Meerut region of U. P.)

Gupta, Vijay Prakash; Agarwal, P. K. - In: Global journal of business management : GJBM 7 (2013) 1, pp. 15-26

Persistent link: https://www.econbiz.de/10010189434

Key determinant factors for retail bank switching in Ghana

Narteh, Bedman - In: International journal of emerging markets 8 (2013) 4, pp. 409-427

Persistent link: https://www.econbiz.de/10010364232

Product differentiation and efficiencies in the retail banking industry

Dai, Mian; Yuan, Yuan - In: Journal of banking & finance 37 (2013) 12, pp. 4907-4919

Persistent link: https://www.econbiz.de/10010342180

Patterns in competitive structure among retail finanical services brands

Dawes, John G. - In: European journal of marketing : EJM 48 (2014) 5/6, pp. 924-942

Persistent link: https://www.econbiz.de/10010388103

Financial innovation in retail and corporate banking

Anderloni, Luisa (ed.) - 2009

Persistent link: https://www.econbiz.de/10003782821

Mediators of the relationship between service quality and customer loyalty : evidence from the banking sector in Zimbabwe

Makanyeza, Charles; Chikazhe, Lovemore - In: The international journal of bank marketing : IJBM 35 (2017) 3, pp. 540-556

Persistent link: https://www.econbiz.de/10011731623

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