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Produktivitätsorientiertes Patientenmanagement
Schmitz, Gertrud; Schwarz, Anja - Universität Duisburg-Essen / Mercator School of Management - 2014
Persistent link: https://www.econbiz.de/10011484750
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Ermittlung der holistischen Produktivität beim Customer und Supplier Relationship Management im Krankenhaus
Pfannstiel, Mario A.; Bouncken, Ricarda B. - In: Dienstleistungen im Gesundheitssektor : Produktivität, …, (pp. 135-154). 2014
Persistent link: https://www.econbiz.de/10010338639
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Are we operating effectively? : a lean analysis of operating theatre changeovers
Meredith, James O.; Grove, Amy L.; Walley, Paul; Young, … - In: Operations management research : OMR ; advancing … 4 (2011) 3/4, pp. 89-98
Hospital operating theatres are a critical but costly resource in healthcare processes. Their efficiency and utilisation impact upon hospital finances, clinical effectiveness and patient outcomes. Operations management techniques have now been applied widely to optimise flow. An important...
Persistent link: https://www.econbiz.de/10009425818
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Understanding hospital performance : the role of network ties and patterns of competition
Mascia, Daniele; Vincenzo, Fausto Di - In: Health care management review : HCM review 36 (2011) 4, pp. 327-337
Persistent link: https://www.econbiz.de/10009374314
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Methoden und Konzepte zur Produktivitätsermittlung in Krankenhäusern auf dem Prüfstand
Reuschl, Andreas J.; Bouncken, Ricarda B. - 2013
Persistent link: https://www.econbiz.de/10009783167
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Die Anwendung der Balanced Scorecard in der Anästhesiesprechstunde
Schubert, Esther D.; Bornewasser, Manfred; Wendt, Michael - 2014
Persistent link: https://www.econbiz.de/10010375872
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FMEA-based portfolio approach to service productivity improvement
Geum, Youngjung; Shin, Juneseuk; Park, Yongtae - In: The service industries journal 31 (2011) 11/12, pp. 1825-1847
Persistent link: https://www.econbiz.de/10009298371
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Industry-level analysis of information technology return and risk : what explains the variation?
Ren, Fei; Dewan, Sanjeev - In: Journal of management information systems : JMIS 32 (2015) 2, pp. 71-103
Persistent link: https://www.econbiz.de/10011409374