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~subject:"Produktqualität"
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Service Quality and Management
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Produktqualität
Beziehungsmarketing
25,182
Relationship marketing
25,154
Service quality
20,650
Dienstleistungsqualität
20,634
Qualitätsmanagement
16,748
Quality management
14,429
Konsumentenverhalten
10,993
Consumer behaviour
10,981
Customer satisfaction
9,061
Kundenzufriedenheit
9,045
Theorie
5,350
Theory
5,267
Deutschland
5,168
Germany
4,807
Arbeitsorganisation
4,323
Work organization
3,275
USA
3,241
United States
3,138
Lieferantenmanagement
2,676
Markenführung
2,676
Brand management
2,675
Supplier relationship management
2,672
Wirtschaftsprüfung
2,633
Financial audit
2,620
Product quality
2,314
Krankenhaus
2,299
Hospital
2,208
Social Web
2,154
Social web
2,153
Electronic Commerce
2,149
E-commerce
2,106
Markenimage
1,994
Brand image
1,991
Marketingmanagement
1,972
Marketing management
1,943
Health care
1,844
Gesundheitsversorgung
1,828
Customer service
1,700
Kundenservice
1,694
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Online availability
All
Undetermined
827
Free
552
Type of publication
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Article
1,592
Book / Working Paper
724
Journal
3
Type of publication (narrower categories)
All
Article in journal
1,472
Aufsatz in Zeitschrift
1,472
Graue Literatur
149
Non-commercial literature
149
Working Paper
138
Arbeitspapier
133
Aufsatz im Buch
101
Book section
101
Hochschulschrift
45
Thesis
38
Collection of articles of several authors
36
Sammelwerk
36
Conference paper
24
Konferenzbeitrag
24
Bibliografie enthalten
18
Bibliography included
18
Aufsatzsammlung
12
Konferenzschrift
12
Case study
10
Fallstudie
10
Conference proceedings
9
Mehrbändiges Werk
4
Multi-volume publication
4
Lehrbuch
3
Amtsdruckschrift
2
Company information
2
Firmeninformation
2
Government document
2
Reprint
2
Systematic review
2
Übersichtsarbeit
2
Amtliche Publikation
1
Article
1
Bibliografie
1
Collection of articles written by one author
1
Einführung
1
Fallstudiensammlung
1
Forschungsbericht
1
Handbook
1
Handbuch
1
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English
2,198
German
107
Italian
6
Russian
4
French
2
Polish
2
Portuguese
1
Spanish
1
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Author
All
Siciliani, Luigi
16
Young, Andrew T.
10
Antony, Jiju
8
Straume, Odd Rune
8
Usman, Osly
8
Han, Heesup
7
Herrmann, Andreas
7
Levy, Daniel C.
7
Pecht, Michael
7
Prybutok, Victor R.
7
Chen, Jing
6
Cutler, David M.
6
Gravelle, Hugh
6
He, Yihai
6
Huckman, Robert S.
6
Jin, Ginger Zhe
6
Parast, Mahour Mellat
6
Tarí, Juan José
6
Witell, Lars
6
Abowd, John M.
5
Busso, Matias
5
Chen, Kuen-Suan
5
Dahlgaard, Jens Jörn
5
Dana, James D.
5
Grossman, Gene M.
5
Gutacker, Nils
5
Helpman, Elhanan
5
Kolstad, Jonathan T.
5
Kramarz, Francis
5
Lambertini, Luca
5
Lee, Jin-soo
5
Li, Dong
5
Li, Jun
5
Moreau, Antoine
5
Moscelli, Giuseppe
5
Nagurney, Anna
5
Netessine, Serguei
5
Niu, Baozhuang
5
Prybutok, Victor
5
Thareja, Priyavrat
5
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Institution
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National Bureau of Economic Research
12
OECD
10
IGI Global
7
UNIDO
3
American Society for Quality
2
American Society for Quality Control
2
European Organization for Quality Control
2
Hongkong / Securities and Futures Commission
2
Taylor and Francis.
2
Weltbank
2
Arthur D. Little International Inc. <Wiesbaden>
1
Bundesforschungsanstalt für Landwirtschaft
1
Campus Verlag
1
Centre for Economic Research <Dublin>
1
Christian-Albrechts-Universität zu Kiel / Institut für Agrarökonomie
1
Cornell University / Department of Agricultural Economics
1
Defense Advanced Research Projects Agency
1
Deutschland / Bundeswehr / Universität Hamburg
1
Economist Intelligence Unit <London>
1
Elea SpA <Mailand>
1
Europäische Kommission / Gemeinsame Forschungsstelle
1
Europäische Kommission / Generaldirektion Industrie, Arzneimittel und Kosmetika
1
F&E Management-Forum <4, 1992, Frankfurt am Main>
1
FAO
1
Fraunhofer-Institut für Arbeitswirtschaft und Organisation
1
Fraunhofer-Institut für Produktionstechnologie IPT
1
Fördergesellschaft Marketing an der Universität Augsburg
1
IIF - Institut für Industriekommunikation und Fachmedien GmbH / Apprimus Verlag
1
IPRI International Performance Research Institute
1
Institut für Strukturforschung und Planung in Agrarischen Intensivgebieten
1
International Conference on Quality Innovation and Sustainability <4., 2023, Setúbal>
1
Jacobs Foundation
1
Joint Economic Committee, Congress of the U.S.
1
Münchener Marketing-Symposium <23, 1997, München>
1
National Institute of Economic and Social Research
1
Organisation for Economic Co-Operation and Development
1
Organisation for Economic Co-operation and Development
1
Phòng-thương-mại-và-công-nghiêp-Viêt-nam
1
RWTH Aachen
1
Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
1
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Published in...
All
International journal of production research
74
International journal of production economics
63
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
53
The TQM journal : the international review of organizational improvement
41
International journal of quality & reliability management
39
European journal of operational research : EJOR
37
International journal of productivity and quality management : IJPQM
34
Total quality management & business excellence
29
Quality management journal : QMJ
20
International journal of hospitality management
19
Journal of business research : JBR
19
Journal of retailing and consumer services
14
Cogent business & management
12
International journal of industrial organization
12
Management science : journal of the Institute for Operations Research and the Management Sciences
12
NBER working paper series
12
Product reliability, maintainability, and supportability handbook
12
European research studies
11
NBER Working Paper
11
Production and operations management : an international journal of the Production and Operations Management Society
11
Transportation research / E : an international journal
11
International journal of contemporary hospitality management
10
International journal of quality and service sciences
10
Applied economics
9
The service industries journal
9
Journal of health economics
8
Journal of hospitality marketing & management
8
Tourism management : research, policies, practice
8
Asia Pacific journal of marketing and logistics
7
Europäische Hochschulschriften / 5
7
International journal of business excellence
7
International journal of quality and innovation
7
Journal of economic behavior & organization : JEBO
7
Journal of the Operational Research Society
7
OECD Health Statistics
7
Working paper / National Bureau of Economic Research, Inc.
7
Amfiteatru economic : an economic and business research periodical
6
Faculty & research / Insead : working paper series
6
Gabler Edition Wissenschaft
6
Health economics
6
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Source
All
ECONIS (ZBW)
2,312
EconStor
6
OLC EcoSci
1
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2,319
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1
The relationship between internalisation of a quality standard and customer results via employee and social results in the hotel industry
Tarí, Juan José
;
Pereira-Moliner, Jorge
;
Molina …
- In:
Total quality management & business excellence
33
(
2022
)
14
,
pp. 1656-1673
Persistent link: https://www.econbiz.de/10013415861
Saved in:
2
The effect of website design quality and service quality toward repurchase intention in the e-commerce industry : a cross-continental analysis
Wilson, Nicholas
;
Keni, Keni
;
Tan, Pauline Henriette …
- In:
Gadjah Mada international journal of business
21
(
2019
)
2
,
pp. 187-222
Persistent link: https://www.econbiz.de/10012106901
Saved in:
3
Managing quality and customer trust in the e-retailing servicescape
Bateman, Patrick J.
;
Ulusoy, Emre
;
Keillor, Bruce D.
- In:
International journal of electronic marketing and …
8
(
2017
)
3
,
pp. 232-257
Persistent link: https://www.econbiz.de/10011849094
Saved in:
4
Relationship quality in a coproduction context and the moderating effects of relationship orientation
Wu, Shih-hao
;
Huang, Stephen Chi-Tsun
;
Tsai, Ching-yi Daphne
- In:
Total quality management & business excellence : an …
24
(
2013
)
9
,
pp. 1062-1083
Persistent link: https://www.econbiz.de/10009793755
Saved in:
5
Redefining service quality scale with customer experience quality scale : a critical review
Gupta, Atul
- In:
International journal of services and operations management
25
(
2016
)
1
,
pp. 48-64
Persistent link: https://www.econbiz.de/10011593379
Saved in:
6
The influence of service quality, product quality, price, and innovation on customer loyalty at satay restaurant with the customer satisfaction as an intervening variable
Mulady, Rifda Zahida
;
Sumadi
-
2023
Persistent link: https://www.econbiz.de/10014325903
Saved in:
7
An exploration of online marketplace quality dimension and relationship with purchase intention : the mediating roles of trust and e-WOM
Ranjan, Priyadarshi
;
Acharyulu, G. V. R. K.
- In:
International journal of electronic marketing and …
13
(
2022
)
4
,
pp. 490-512
Persistent link: https://www.econbiz.de/10014309992
Saved in:
8
Influence factors of online shopping food quality performance considering the relationship quality
Li, Xiaoping
;
Xie, Lijuan
;
Xu, Lan
- In:
Journal of electronic commerce in organizations : the …
17
(
2019
)
2
,
pp. 69-78
Persistent link: https://www.econbiz.de/10012036053
Saved in:
9
Ghee with glee : a study of how consumers evaluate product packaging
Chavadi, Chandan Andanesh
;
Vishwanatha, M. R.
;
Mubeen, …
- In:
Metamorphosis : a journal of management research
17
(
2018
)
2
,
pp. 100-110
Persistent link: https://www.econbiz.de/10012041874
Saved in:
10
Offline vs. online quality dimension : the relationship between shopping mall quality dimensions and customer loyalty
Silvestri, Cecilia
;
Rapiti, Eleonora
;
Piccarozzi, Michela
- In:
Strategies and tools for managing connected consumers
,
(pp. 70-105)
.
2020
Persistent link: https://www.econbiz.de/10012106752
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