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~subject:"Qualitätsmanagement"
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Qualitätsmanagement
Indien
118,658
India
97,680
Electronic Commerce
23,910
Service quality
21,688
E-commerce
21,289
Dienstleistungsqualität
20,937
Customer satisfaction
15,488
Kundenzufriedenheit
13,904
Consumer behaviour
12,639
Konsumentenverhalten
12,300
Relationship marketing
8,535
Beziehungsmarketing
8,465
Online-Handel
6,458
Online retailing
6,445
China
6,074
Internet
6,049
Theorie
5,291
Theory
5,233
Wirtschaftswachstum
5,041
Economic growth
4,738
USA
4,367
Deutschland
4,235
United States
4,178
Germany
3,864
Entwicklung
3,831
Bank
3,829
Welt
3,361
World
3,341
Industrie
3,307
Quality management
3,160
Economic development
3,152
Website
3,090
SME
3,087
KMU
3,080
Manufacturing industries
3,014
Online-Marketing
3,003
Internet marketing
2,987
Schätzung
2,934
Wirkungsanalyse
2,903
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Undetermined
1,190
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503
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789
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9
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Bruhn, Manfred
34
Talib, Faisal
31
Rahman, Zillur
24
Shahin, Arash
16
Antony, Jiju
15
Ahuja, Inderpreet Singh
14
Devadasan, S. R.
13
Qureshi, M. N.
13
Prybutok, Victor R.
12
Cudney, Elizabeth A.
11
Khanduja, Dinesh
10
McFadden, Kathleen L.
10
Schreier, Gerhard
10
Singh, Bikram Jit
10
Singh, Kanwarpreet
10
Basu, Rana
8
Bhola, Prabha
8
Dahlgaard-Park, Su Mi
8
Desai, Darshak A.
8
Marimon, Frederic
8
Garg, Dixit
7
Gijo, E. V.
7
Medeiros, Denise Dumke de
7
Rust, Roland T.
7
Dwivedi, Yogesh Kumar
6
Gandhi, Surjit Kumar
6
Gupta, Ajay
6
Gupta, Pardeep
6
Kumar, Vikas
6
Mathiyazhagan, Maathai K.
6
Melo, Fagner José Coutinho de melo
6
Sachdeva, Anish
6
Seth, Nitin
6
Stauss, Bernd
6
Vinodh, S.
6
Witell, Lars
6
Ahuja, I. P. S.
5
Benkenstein, Martin
5
Bhat, Shreeranga
5
Chakraborty, Subhajit
5
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Hochschulrektorenkonferenz
17
IGI Global
7
Springer Fachmedien Wiesbaden
6
OECD
4
National Bureau of Economic Research
3
Taylor and Francis.
3
European Organization for Quality Control
2
Forschungsgemeinschaft Qualitätssicherung
2
Fraunhofer IRB-Verlag
2
Hongkong / Securities and Futures Commission
2
IT Service Management Forum Deutschland
2
International Conference on Innovative Trends in Business Practices for Sustainable Development <2016, Chennai>
2
Nomos Verlagsgesellschaft
2
Springer-Verlag GmbH
2
University of Madras / Department of Commerce
2
Verlag Dr. Kovač
2
World Bank
2
AOK-Bundesverband
1
Abschlusskongress des Projektes Qualitätssicherung <2001, Bonn>
1
Arbeitsgemeinschaft Katholischer Krankenhäuser Rheinland-Pfalz und Saarland
1
Aspen Systems Corporation
1
Berufliche Fortbildungszentren der Bayerischen Wirtschaft
1
Bildungswerk der Bayerischen Wirtschaft
1
Brandenburgische Technische Universität Cottbus-Senftenberg
1
Bund-Länder-Kommission für Bildungsplanung und Forschungsförderung
1
Bundesinstitut für Berufsbildung
1
Center for Service Excellence
1
Deutsch-Schweizerische Gesellschaft für Gesundheitspolitik
1
Deutsche Gesellschaft für Qualität
1
Deutsche Gesellschaft für Qualität / Arbeitsgruppe Kundenzufriedenheit
1
Deutsche Gesellschaft für Qualität / Arbeitsgruppe QM in der Öffentlichen Verwaltung
1
Deutscher Reisebüro-Verband
1
Deutsches Forschungsinstitut für Öffentliche Verwaltung Speyer
1
Deutsches Institut für Normung
1
Deutschland / Bundesregierung
1
Deutschland / Deutscher Bundestag
1
Edward Elgar Publishing
1
Erasmus Research Institute of Management
1
Erich-Schmidt-Verlag
1
European Business School <Oestrich-Winkel>
1
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Published in...
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International journal of productivity and quality management : IJPQM
143
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
115
The TQM journal : the international review of organizational improvement
98
International journal of quality & reliability management
74
Quality management journal : QMJ
51
Total quality management & business excellence
51
International journal of services and operations management
43
International journal of six sigma and competitive advantage : IJSSCA
35
International journal of quality and service sciences
32
International journal of production research
27
Benchmarking : an international journal ; BIJ
25
Auditing : a journal of practice & theory
21
Health care management review : HCM review
21
International journal of hospitality management
21
Beiträge zur Hochschulpolitik
20
International journal of business excellence
19
Journal of health organization and management
19
International journal of process management and benchmarking : IJPMB
17
Journal of retailing and consumer services
17
Amfiteatru economic : an economic and business research periodical
16
International journal of business information systems : IJBIS
15
International journal of contemporary hospitality management
15
International journal of services and operations management : IJSOM
15
Managing service quality : MSQ ; an international journal
15
The service industries journal
15
Cogent business & management
14
International journal of services, economics and management
14
Journal of air transport management
14
Service business
14
European research studies
13
International journal of Indian culture and business management
13
International journal of production economics
13
SpringerLink / Bücher
12
The accounting review : a publication of the American Accounting Association
12
Benchmarking : an international journal
11
European journal of operational research : EJOR
11
International journal of business excellence : IJBEX
11
International journal of quality and innovation
11
International journal of services and standards
11
The international journal of productivity and performance management : IJPPM
11
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Source
All
ECONIS (ZBW)
3,172
USB Cologne (EcoSocSci)
25
EconStor
7
OLC EcoSci
5
USB Cologne (business full texts)
3
BASE
1
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1
Analysing key indicators of
website
service quality using Kano and DANP hybrid model
Tabaeeian, Reihaneh Alsadat
;
Fahimi, Milad
- In:
International journal of process management and …
11
(
2021
)
6
,
pp. 791-807
Persistent link: https://www.econbiz.de/10012672163
Saved in:
2
Consumer's perception of webiste service quality : an empirical study
Ahmad, Asad
;
Rahman, Obaidur
;
Khan, Mohammed Naved
- In:
Journal of internet commerce
15
(
2016
)
2
,
pp. 125-141
Persistent link: https://www.econbiz.de/10011636454
Saved in:
3
The effect of
website
design quality and service quality toward repurchase intention in the e-commerce industry : a cross-continental analysis
Wilson, Nicholas
;
Keni, Keni
;
Tan, Pauline Henriette …
- In:
Gadjah Mada international journal of business
21
(
2019
)
2
,
pp. 187-222
Persistent link: https://www.econbiz.de/10012106901
Saved in:
4
Measuring service quality perceptions of Indian e-retailers : an evaluative study
Chavadi, Chandan Andanesh
;
Menon, Sindhu R.
;
Sirothiya, …
- In:
Metamorphosis : a journal of management research
18
(
2019
)
2
,
pp. 92-102
Persistent link: https://www.econbiz.de/10013384345
Saved in:
5
A model of
website
quality-based e-commerce satisfaction index
Pilelienė, Lina
;
Grigaliūnaitė, Viktorija
- In:
Scientific Annals of Economics and Business
63
(
2016
)
1
,
pp. 29-46
Persistent link: https://www.econbiz.de/10011646901
Saved in:
6
An exploration of online marketplace quality dimension and relationship with purchase intention : the mediating roles of trust and e-WOM
Ranjan, Priyadarshi
;
Acharyulu, G. V. R. K.
- In:
International journal of electronic marketing and …
13
(
2022
)
4
,
pp. 490-512
Persistent link: https://www.econbiz.de/10014309992
Saved in:
7
The role of e-service quality and information quality in creating perceived value : antecedents to web site loyalty
Pearson, Ann
;
Tadisina, Suresh
;
Griffin, Chris
- In:
Information systems management
29
(
2012
)
3
,
pp. 201-215
Persistent link: https://www.econbiz.de/10009687978
Saved in:
8
An empirical investigation of 3D-based information systems success for online retailers
Algharabat, Raed S.
;
Zamil, Ahmad M. A. Ahmad
- In:
International journal of technology marketing : IJTMkt
8
(
2013
)
3
,
pp. 316-336
Persistent link: https://www.econbiz.de/10010200391
Saved in:
9
Web-based information systems success : testing the antecedents of online customer satisfaction
Bellaaj, Moez
- In:
International journal of internet and enterprise …
8
(
2012/13
)
2
,
pp. 129-145
Persistent link: https://www.econbiz.de/10010205078
Saved in:
10
The impact of web site quality on flow-related online shopping behaviors in C2C e-marketplaces : a cross-national study
Fan, Qingji
;
Lee, Jeoung Yul
;
Kim, Joong In
- In:
Managing service quality : MSQ ; an international journal
23
(
2013
)
5
,
pp. 364-387
Persistent link: https://www.econbiz.de/10009792550
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