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The impact of quality on hospital choice : which information affects patients' behavior for colorectal resection or knee replacement?
Kuklinski, David; Vogel, Justus; Geissler, Alexander - In: Health care management science : a new journal serving … 24 (2021) 1, pp. 185-202
Persistent link: https://www.econbiz.de/10012544548
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Choice of hospital : which type of quality matters?
Gutacker, Nils; Siciliani, Luigi; Moscelli, Giuseppe; … - In: Journal of health economics 50 (2016), pp. 230-246
Persistent link: https://www.econbiz.de/10011589026
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Alternative information processing mechanisms in hospital supply chains : impact on cost, quality, and patient satisfaction
Peng, Xiaosong; Flynn, Barbara Bechler; Narayanan, … - In: Decision sciences 54 (2023) 5, pp. 494-513
Persistent link: https://www.econbiz.de/10014432005
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Cost of quality in healthcare : a case study in a clinical laboratory
Zahar, Mouna; El Barkany, Abdellah; El Biyaali, Ahmed - In: International journal of productivity and quality … 17 (2016) 4, pp. 536-548
Persistent link: https://www.econbiz.de/10011588126
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The effect of fQ model on patient's satisfaction in military hospitals in Jordan
Ajarmah, Balqees Salem; Hashem, Tareq N.; Swies, Rateb Jalil - In: International journal of productivity and quality … 20 (2017) 3, pp. 273-290
Persistent link: https://www.econbiz.de/10011751072
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An empirical investigation of quality performance expectations in the software industry : a gap analysis approach
Mehrez, Ahmed - In: International journal of business innovation and research 8 (2014) 6, pp. 598-612
Persistent link: https://www.econbiz.de/10011290118
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Market structure, patient choice and hospital quality for elective patients
Moscelli, Giuseppe; Gravelle, Hugh; Siciliani, Luigi - 2016
Persistent link: https://www.econbiz.de/10011581333
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Effects of market structure and patient choice on hospital quality for planned patients
Moscelli, Giuseppe; Gravelle, Hugh; Siciliani, Luigi - 2019
Persistent link: https://www.econbiz.de/10011987241
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The impact of service design and process management on clinical quality : an exploration of synergetic effects
Ding, Xin - In: Journal of operations management 36 (2015), pp. 103-114
Persistent link: https://www.econbiz.de/10011308412
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Examining the impact of clinical quality and clinical flexibility on cardiology unit performance : does experiential quality act as a specialized complementary asset?
Nair, Anand; Nicolae, Mariana; Narasimhan, Ram - In: Journal of operations management 31 (2013) 7/8, pp. 505-522
Persistent link: https://www.econbiz.de/10010226411