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~subject:"Quality management"
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Quality management
Innovation
26
Dienstleistungsqualität
21
Service quality
21
Services
19
Dienstleistungssektor
18
Qualitätsmanagement
18
Service industry
18
Dienstleistung
17
Service innovation
17
Sweden
16
Customer satisfaction
15
Beziehungsmarketing
14
Customer integration
14
Innovation management
14
Innovationsmanagement
14
Kundenintegration
14
Relationship marketing
14
Schweden
14
Kundenzufriedenheit
11
Betriebliche Wertschöpfung
10
Dienstleistungsinnovation
10
Value creation
10
New service development
9
Bundling strategy
8
Consumer behaviour
8
Leistungsbündel
8
Manufacturing industries
8
New product development
8
Product quality
8
Produktqualität
8
Health care
7
Konsumentenverhalten
7
Produktentwicklung
7
Customer service
6
Kundenservice
6
Business services
5
Einzelhandel
5
Retail trade
5
Unternehmensdienstleistung
5
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Article in journal
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research-article
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English
22
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Witell, Lars
15
Cronemyr, Peter
7
Rönnbäck, Åsa
6
Löfgren, Martin
5
Elg, Mattias
4
Gustafsson, Anders
3
Johansson, Elisabeth
3
Enquist, Bo
2
Gremyr, Ida
2
Hellström, Andreas
2
Poksinska, Bozena
2
Bäckström, Ingela
1
Dahlgaard, Jens Jörn
1
Eklund, Jörgen
1
Eriksson, Magnus
1
Gregorio, Ruben
1
Huge-Brodin, Maria
1
Jakolini, Sebastian
1
Langstrand, Jostein
1
Martin, Jason
1
Mauléon, Christina
1
Mi Dahlgaard Park, Su
1
Pettersen, Jostein
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
5
International journal of quality and service sciences
4
The TQM journal : the international review of organizational improvement
4
International Journal of Quality and Service Sciences
2
Quality management journal : QMJ
2
The TQM Journal
2
Total quality management & business excellence
2
International journal of six sigma and competitive advantage : IJSSCA
1
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ECONIS (ZBW)
18
Other ZBW resources
4
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1
DMAIC and DMADV - differences, similarities and synergies
Cronemyr, Peter
- In:
International journal of six sigma and competitive …
3
(
2007/08
)
3
,
pp. 193-209
Persistent link: https://www.econbiz.de/10003561907
Saved in:
2
Knowledge overlapping seminars : conversational arenas supporting joint directed action in projects
Mauléon, Christina
;
Cronemyr, Peter
- In:
Quality management journal : QMJ
18
(
2011
)
3
,
pp. 33-51
Persistent link: https://www.econbiz.de/10009259741
Saved in:
3
Practise what you preach : quality of education in education on quality
Langstrand, Jostein
;
Cronemyr, Peter
;
Poksinska, Bozena
- In:
Total quality management & business excellence : an …
26
(
2015
)
11/12
,
pp. 1202-1212
Persistent link: https://www.econbiz.de/10011528217
Saved in:
4
From expectations and needs of service customers to control chart specification limits
Gregorio, Ruben
;
Cronemyr, Peter
- In:
The TQM journal : the international review of …
23
(
2011
)
2
,
pp. 164-178
Persistent link: https://www.econbiz.de/10008938676
Saved in:
5
Six Sigma diplomacy : the impact of Six Sigma on national patterns of corporate culture
Cronemyr, Peter
;
Eriksson, Magnus
;
Jakolini, Sebastian
- In:
Total quality management & business excellence : an …
25
(
2014
)
7
,
pp. 827-841
Persistent link: https://www.econbiz.de/10010393813
Saved in:
6
Quality culture deployment : using behaviours to explain, diagnose and improve a quality culture
Cronemyr, Peter
;
Bäckström, Ingela
;
Rönnbäck, Åsa
- In:
International journal of quality and service sciences
9
(
2017
)
3/4
,
pp. 498-518
Persistent link: https://www.econbiz.de/10011772221
Saved in:
7
Green Karma : promoting environmental initiatives by adapting and using QFD as a proactive tool
Cronemyr, Peter
;
Huge-Brodin, Maria
- In:
Total quality management & business excellence
33
(
2022
)
16
,
pp. 1826-1845
Persistent link: https://www.econbiz.de/10013482816
Saved in:
8
Two decades of using Kano's theory of attractive quality : a literature review
Löfgren, Martin
;
Witell, Lars
- In:
Quality management journal : QMJ
15
(
2008
)
1
,
pp. 59-75
Persistent link: https://www.econbiz.de/10003783531
Saved in:
9
Quality management systems and value creation
Rönnbäck, Åsa
;
Witell, Lars
;
Enquist, Bo
- In:
International journal of quality and service sciences
1
(
2009
)
3
,
pp. 241-254
Persistent link: https://www.econbiz.de/10003917481
Saved in:
10
Quality improvement activities in Swedish industry : drivers, approaches, and outcomes
Poksinska, Bozena
;
Pettersen, Jostein
;
Elg, Mattias
; …
- In:
International journal of quality and service sciences
2
(
2010
)
2
,
pp. 206-216
Persistent link: https://www.econbiz.de/10003996743
Saved in:
1
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