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~subject:"Quality management"
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Quantitative comparison of ser...
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Quality management
Service quality
44
Dienstleistungsqualität
42
Consumer behaviour
29
Customer satisfaction
28
Konsumentenverhalten
27
Kundenzufriedenheit
26
Theorie
25
Theory
20
China
15
Qualitätsmanagement
15
Kartell
14
United States
13
Beziehungsmarketing
12
Relationship marketing
12
Cartel
11
USA
11
Online retailing
10
Online-Handel
10
EU-Staaten
9
Wettbewerbspolitik
9
Antitrust law
8
Dividend
8
Dividende
8
Fast-food industry
8
Hospital
8
Kartellrecht
8
Krankenhaus
8
Schnellgastronomie
8
Schätzung
8
Competition policy
7
EU countries
7
Innovation adoption
7
Innovationsakzeptanz
7
PLS-SEM
7
Product quality
7
Produktqualität
7
Straffreiheit
7
Dauer
6
Exemption from punishment
6
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15
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15
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2
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2
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English
15
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Prybutok, Victor R.
14
Zhang, Xiaoni
3
Blankson, Charles
2
Boakye, Kwabena G.
2
Qin, Hong
2
Abdullah, A. B. M.
1
Ashton, Triss
1
David, Alsius
1
Dinulescu, Catalin C.
1
Evangelopoulos, Nicholas
1
Hossain, Muhammad Muazzem
1
Liu, Xiaotong
1
McGinnis, Thomas C.
1
Peak, Daniel A.
1
Peng, Xianghui
1
Prybutok, Gayle
1
Prybutok, Victor
1
Ryan, Sherry D.
1
Scott, Rebecca A.
1
Senn, William D.
1
Sharp, Jason H.
1
Talukder, Majharul
1
Visinescu, Lucian L.
1
Zhou, Jun
1
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Quality management journal : QMJ
6
International journal of services and standards
2
Journal of decision systems
2
Administrative Sciences : open access journal
1
Health marketing quarterly
1
International journal of productivity and quality management : IJPQM
1
Operations management research : OMR ; advancing practice through theory
1
Thunderbird international business review
1
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ECONIS (ZBW)
15
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1
Quantitative comparison of service quality and recoverability measures
Qin, Hong
;
Prybutok, Victor R.
;
Zhou, Jun
- In:
International journal of services and standards
7
(
2011
)
2
,
pp. 138-154
Persistent link: https://www.econbiz.de/10009389323
Saved in:
2
Quantitative comparison of measurements of urgent care service quality
Qin, Hong
;
Prybutok, Victor
;
Prybutok, Gayle
- In:
Health marketing quarterly
33
(
2016
)
1
,
pp. 59-77
Persistent link: https://www.econbiz.de/10011460430
Saved in:
3
Introduction to the special issue on quality management in healthcare
Prybutok, Victor R.
;
Zhang, Xiaoni
- In:
Quality management journal : QMJ
17
(
2010
)
4
,
pp. 7
Persistent link: https://www.econbiz.de/10008697525
Saved in:
4
Special issue on quality management in healthcare
Prybutok, Victor R.
(
contributor
)
-
2010
Persistent link: https://www.econbiz.de/10008697527
Saved in:
5
Contribution of product and provider quality to cell phone industry quality
Scott, Rebecca A.
;
Peng, Xianghui
;
Prybutok, Victor R.
- In:
Quality management journal : QMJ
22
(
2015
)
2
,
pp. 33-47
Persistent link: https://www.econbiz.de/10010515935
Saved in:
6
Exponentially weighted moving average control charts for monitoring customer service quality comments
Ashton, Triss
;
Evangelopoulos, Nicholas
;
Prybutok, Victor R.
- In:
International journal of services and standards
8
(
2012/13
)
3
,
pp. 230-246
Persistent link: https://www.econbiz.de/10010363737
Saved in:
7
An integrated model of quality for mass services in the context of the Ghanaian retail banking sector
Boakye, Kwabena G.
;
Prybutok, Victor R.
;
Blankson, Charles
- In:
Thunderbird international business review
58
(
2016
)
5
,
pp. 425-438
Persistent link: https://www.econbiz.de/10011566226
Saved in:
8
Q-TAM : a quality technology acceptance model for technology operations managers
Boakye, Kwabena G.
;
McGinnis, Thomas C.
;
Prybutok, Victor R.
- In:
Operations management research : OMR ; advancing …
7
(
2014
)
1/2
,
pp. 13-23
Persistent link: https://www.econbiz.de/10010413776
Saved in:
9
The development and research tradition of statistical quality control
Hossain, Muhammad Muazzem
;
Prybutok, Victor R.
; …
- In:
International journal of productivity and quality …
5
(
2010
)
1
,
pp. 21-37
Persistent link: https://www.econbiz.de/10003921009
Saved in:
10
Second special issue on quality management in healthcare
Prybutok, Victor R.
(
contributor
)
-
2011
Persistent link: https://www.econbiz.de/10009518486
Saved in:
1
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