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Quality management
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International Conference on Innovative Trends in Business Practices for Sustainable Development <2016, Chennai>
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1
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
107
International journal of productivity and quality management : IJPQM
88
The TQM journal : the international review of organizational improvement
74
International journal of quality & reliability management
59
Total quality management & business excellence
52
Quality management journal : QMJ
49
International journal of quality and service sciences
35
International journal of services and operations management
30
International journal of production research
27
Auditing : a journal of practice & theory
21
International journal of hospitality management
21
Beiträge zur Hochschulpolitik
20
Health care management review : HCM review
20
International journal of six sigma and competitive advantage : IJSSCA
19
Journal of health organization and management
19
Benchmarking : an international journal ; BIJ
18
Amfiteatru economic : an economic and business research periodical
17
Journal of retailing and consumer services
17
International journal of contemporary hospitality management
15
Managing service quality : MSQ ; an international journal
15
The service industries journal
15
Cogent business & management
14
International journal of business information systems : IJBIS
14
International journal of production economics
14
Journal of air transport management
14
European research studies
13
International journal of services, economics and management
13
International journal of services and operations management : IJSOM
12
Service business
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The accounting review : a publication of the American Accounting Association
12
European journal of operational research : EJOR
11
Benchmarking : an international journal
10
Business process management journal
10
International Journal of Quality & Reliability Management
10
International journal of services and standards
10
Journal of business research : JBR
10
Manufacturing & service operations management : M & SOM
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Service Levels in der Logistik : mit KPIs und SLAs erfolgreich steuern
10
Journal of hospitality marketing & management
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Journal of open innovation : technology, market, and complexity
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ECONIS (ZBW)
2,736
Other ZBW resources
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RePEc
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STEP model approach for linking
website
usability dimensions and
website
success measures in B2C e-commerce setting
Sahi, Geetanjali
;
Madan, Sushila
- In:
International journal of business information systems : …
20
(
2015
)
2
,
pp. 219-237
Persistent link: https://www.econbiz.de/10011518881
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2
Mean service metrics : biased quality judgment and the customer-server quality gap
Batt, Robert J.
;
Tong, Jordan D.
- In:
Manufacturing & service operations management : M & SOM
22
(
2020
)
5
,
pp. 975-995
Persistent link: https://www.econbiz.de/10012296780
Saved in:
3
Organizational image's partial mediation role between quality and users' satisfaction
Faria, Nélia
;
Mendes, Luís Antonio F.
- In:
The service industries journal
33
(
2013
)
13/14
,
pp. 1275-1293
Persistent link: https://www.econbiz.de/10010205322
Saved in:
4
Determinants of the information systems effectiveness at the Ministry of Communications : Kuwait
Khalil, Omar
;
Ghanim, Haitham G.
;
Abdel-Razek, Refaat H.
- In:
International journal of business information systems : …
23
(
2016
)
4
,
pp. 406-431
Persistent link: https://www.econbiz.de/10011637537
Saved in:
5
Assessing the success of ICT's from a user perspective : case study of Coffee Research Foundation, Kenya
Makoka, Michael W.
;
Ochieng, Daniel O.
- In:
Journal of management and strategy : JMS
5
(
2014
)
4
,
pp. 46-53
Persistent link: https://www.econbiz.de/10010440656
Saved in:
6
An evaluation of a new investors-based system information application in the Indonesian stock exchange
Abdillah, Willy
;
Usman, Berto
;
Indriyatmi, Ruth Yendra
- In:
DLSU business & economics review
30
(
2020
)
1
,
pp. 92-110
Persistent link: https://www.econbiz.de/10013470882
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7
E-government in the perspective of college students : lessons in user satisfaction
Setiawanta, Yulita
- In:
International journal of business information systems : …
41
(
2022
)
2
,
pp. 139-156
Persistent link: https://www.econbiz.de/10013460292
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8
Towards an approach to signage management quality (SMQ)
Bonfanti, Angelo
- In:
The journal of services marketing
27
(
2013
)
4
,
pp. 312-321
Persistent link: https://www.econbiz.de/10009788847
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9
Platform quality factors influencing content providers' loyalty
Kim, Junic
- In:
Journal of retailing and consumer services
60
(
2021
),
pp. 1-8
Persistent link: https://www.econbiz.de/10012502736
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10
Examining the relationship between system quality, knowledge quality and user satisfaction in the success of knowledge management system : an empirical study
Vijai, J. Prince
- In:
International journal of knowledge management studies : …
9
(
2018
)
3
,
pp. 203-221
Persistent link: https://www.econbiz.de/10011979932
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