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~subject:"Quality management"
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Quality management
Indien
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Electronic Commerce
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Service quality
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E-commerce
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Dienstleistungsqualität
20,937
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14
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13
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13
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8
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Seth, Nitin
6
Stauss, Bernd
6
Vinodh, S.
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International Conference on Innovative Trends in Business Practices for Sustainable Development <2016, Chennai>
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World Bank
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Abschlusskongress des Projektes Qualitätssicherung <2001, Bonn>
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1
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1
Friedrich-Ebert-Stiftung / Abteilung Arbeit und Sozialpolitik
1
Fördergesellschaft Marketing an der Universität Augsburg
1
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International journal of productivity and quality management : IJPQM
141
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
115
The TQM journal : the international review of organizational improvement
98
International journal of quality & reliability management
74
Quality management journal : QMJ
51
Total quality management & business excellence
51
International journal of services and operations management
43
International journal of six sigma and competitive advantage : IJSSCA
35
International journal of quality and service sciences
33
International journal of production research
27
Benchmarking : an international journal ; BIJ
25
Auditing : a journal of practice & theory
21
Health care management review : HCM review
21
International journal of hospitality management
21
Beiträge zur Hochschulpolitik
20
International journal of business excellence
19
Journal of health organization and management
19
International journal of process management and benchmarking : IJPMB
17
Journal of retailing and consumer services
17
Amfiteatru economic : an economic and business research periodical
16
International journal of business information systems : IJBIS
15
International journal of contemporary hospitality management
15
International journal of services and operations management : IJSOM
15
Managing service quality : MSQ ; an international journal
15
The service industries journal
15
Cogent business & management
14
International journal of services, economics and management
14
Journal of air transport management
14
European research studies
13
International Journal of Quality & Reliability Management
13
International journal of Indian culture and business management
13
International journal of production economics
13
Service business
13
The accounting review : a publication of the American Accounting Association
12
Benchmarking : an international journal
11
European journal of operational research : EJOR
11
International journal of business excellence : IJBEX
11
International journal of quality and innovation
11
International journal of services and standards
11
The TQM Journal
11
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ECONIS (ZBW)
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Analysing key indicators of
website
service quality using Kano and DANP hybrid model
Tabaeeian, Reihaneh Alsadat
;
Fahimi, Milad
- In:
International journal of process management and …
11
(
2021
)
6
,
pp. 791-807
Persistent link: https://www.econbiz.de/10012672163
Saved in:
2
Consumer's perception of webiste service quality : an empirical study
Ahmad, Asad
;
Rahman, Obaidur
;
Khan, Mohammed Naved
- In:
Journal of internet commerce
15
(
2016
)
2
,
pp. 125-141
Persistent link: https://www.econbiz.de/10011636454
Saved in:
3
The effect of
website
design quality and service quality toward repurchase intention in the e-commerce industry : a cross-continental analysis
Wilson, Nicholas
;
Keni, Keni
;
Tan, Pauline Henriette …
- In:
Gadjah Mada international journal of business
21
(
2019
)
2
,
pp. 187-222
Persistent link: https://www.econbiz.de/10012106901
Saved in:
4
Measuring service quality perceptions of Indian e-retailers : an evaluative study
Chavadi, Chandan Andanesh
;
Menon, Sindhu R.
;
Sirothiya, …
- In:
Metamorphosis : a journal of management research
18
(
2019
)
2
,
pp. 92-102
Persistent link: https://www.econbiz.de/10013384345
Saved in:
5
A model of
website
quality-based e-commerce satisfaction index
Pilelienė, Lina
;
Grigaliūnaitė, Viktorija
- In:
Scientific Annals of Economics and Business
63
(
2016
)
1
,
pp. 29-46
Persistent link: https://www.econbiz.de/10011646901
Saved in:
6
An exploration of online marketplace quality dimension and relationship with purchase intention : the mediating roles of trust and e-WOM
Ranjan, Priyadarshi
;
Acharyulu, G. V. R. K.
- In:
International journal of electronic marketing and …
13
(
2022
)
4
,
pp. 490-512
Persistent link: https://www.econbiz.de/10014309992
Saved in:
7
The role of e-service quality and information quality in creating perceived value : antecedents to web site loyalty
Pearson, Ann
;
Tadisina, Suresh
;
Griffin, Chris
- In:
Information systems management
29
(
2012
)
3
,
pp. 201-215
Persistent link: https://www.econbiz.de/10009687978
Saved in:
8
An empirical investigation of 3D-based information systems success for online retailers
Algharabat, Raed S.
;
Zamil, Ahmad M. A. Ahmad
- In:
International journal of technology marketing : IJTMkt
8
(
2013
)
3
,
pp. 316-336
Persistent link: https://www.econbiz.de/10010200391
Saved in:
9
Web-based information systems success : testing the antecedents of online customer satisfaction
Bellaaj, Moez
- In:
International journal of internet and enterprise …
8
(
2012/13
)
2
,
pp. 129-145
Persistent link: https://www.econbiz.de/10010205078
Saved in:
10
The impact of web site quality on flow-related online shopping behaviors in C2C e-marketplaces : a cross-national study
Fan, Qingji
;
Lee, Jeoung Yul
;
Kim, Joong In
- In:
Managing service quality : MSQ ; an international journal
23
(
2013
)
5
,
pp. 364-387
Persistent link: https://www.econbiz.de/10009792550
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