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E-government quality from the citizen's perspective : the role of perceived factors, demographic variables and the digital divide

Patergiannaki, Zoi; Pollalis, Yannis A. - In: International journal of public sector management 37 (2024) 2, pp. 232-254

Persistent link: https://www.econbiz.de/10014513947

E-government services quality and citizens' satisfaction : a multi-criteria satisfaction analysis of TAXISnet information system in Greece

Skordoulis, Michalis; Alasonas, Panteleimon; … - In: International journal of productivity and quality … 22 (2017) 1, pp. 82-100

Persistent link: https://www.econbiz.de/10011855873

E-government in the perspective of college students : lessons in user satisfaction

Setiawanta, Yulita - In: International journal of business information systems : … 41 (2022) 2, pp. 139-156

Persistent link: https://www.econbiz.de/10013460292

Conceptualizing e-government service quality under credence based settings : a case of e-counseling in India

Amritesh; Misra, Subhas C.; Chatterjee, Jayanta - In: International journal of quality & reliability management 31 (2014) 7, pp. 764-787

Persistent link: https://www.econbiz.de/10010392885

Citizen centric assessment framework for e-governance services quality

Singh, Vinay; Singh, Garima - In: International journal of business information systems : … 27 (2018) 1, pp. 1-20

Persistent link: https://www.econbiz.de/10011849238

The implementation of e-government and the trust of citizens in public sector performance : the mediating role of service quality

Nawafleh, Sahem - In: International journal of public sector performance … 6 (2020) 1, pp. 17-35

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The role of awareness in appraising the success of e-government systems

Hidayat-Ur-Rehman, Imdadullah; Turi, Jamshid Ali; … - In: Cogent business & management 10 (2023) 1, pp. 1-18

Worldwide governments are launching e-government (E-Gov) systems to ensure the superior delivery of services to their citizens. Ensuring the success of government-to-citizen (G2C), E-Gov systems is still challenging for various developing countries. To overcome this challenge, investigating the...

Persistent link: https://www.econbiz.de/10014469156