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~subject:"Relationship marketing"
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Relationship marketing
Konsumentenverhalten
79,057
Consumer behaviour
78,625
Theorie
12,435
Theory
12,219
Wissenschaftliche Methode
9,044
Scientific method
8,908
Beziehungsmarketing
8,720
Markenführung
7,326
Brand management
7,323
Markenimage
6,502
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6,478
Online-Handel
5,382
Online retailing
5,369
Kundenzufriedenheit
5,358
Customer satisfaction
5,356
USA
5,011
United States
4,792
Social Web
4,554
Social web
4,552
Deutschland
4,542
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4,328
Internet marketing
4,304
Dienstleistungsqualität
4,259
Service quality
4,256
Brand
4,206
Germany
4,206
Markenartikel
4,202
Einzelhandel
4,085
Retail trade
4,007
Experiment
3,575
Verbraucherverhalten
3,558
Werbewirkung
3,548
Advertising effects
3,510
Electronic Commerce
3,502
E-commerce
3,393
Emotion
3,140
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2,903
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2,865
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2,831
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Han, Heesup
40
Hollebeek, Linda D.
31
Mattila, Anna S.
28
Verhoef, Peter C.
26
Kumar, V.
24
Loureiro, Sandra Maria Correia
22
Huber, Frank
21
Klaus, Philipp
19
Prentice, Catherine
19
Bang, Nguyen
18
Rather, Raouf Ahmad
18
Usman, Osly
17
Ahn, Jiseon
16
Gil Saura, Irene
15
Grewal, Dhruv
15
Herrmann, Andreas
15
Khan, Imran
15
Lemon, Katherine N.
15
Mittal, Vikas
15
Schramm-Klein, Hanna
15
So, Kevin Kam Fung
15
Swoboda, Bernhard
15
Wangenheim, Florian von
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Wong, IpKin Anthony
15
Balaji, M. S.
14
Foscht, Thomas
14
Gustafsson, Anders
14
Hyun, Sunghyup Sean
14
Japutra, Arnold
14
Quach, Sara
14
Sesé, F. Javier
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Das, Gopal
13
Evanschitzky, Heiner
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McDonald, Heath
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Rahman, Zillur
13
Sreejesh, S.
13
Tanford, Sarah
13
Veloutsou, Cleopatra
13
Aksoy, Lerzan
12
Bilgihan, Anil
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American Marketing Association
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2
Friedrich-Schiller-Universität Jena
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Springer-Verlag GmbH
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A. C. Nielsen Company <Chicago-Schaumburg, Ill.>
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A. C. Nielsen Company <Northbrook, Ill.>
1
AMA Summer Academic Conference <2021, Online>
1
AMA Summer Academic Conference <2023, San Francisco, Calif.>
1
AMA Summer Academic Conference: Bridging Gaps Marketing in an Age of Disruption <2020, Online>
1
AMA Winter Academic Conference <2020, San Diego, Calif.>
1
Bertelsmann Stiftung
1
Customs Co-operation Council
1
Deutschland / Bundeswehr / Universität Hamburg
1
Edward Elgar Publishing
1
European Marketing Academy
1
Fraunhofer-Informationszentrum Raum und Bau
1
Gesellschaft für Ökologische Kommunikation mbH
1
GfK Nürnberg, Gesellschaft für Konsum-, Markt- und Absatzforschung
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Graduate School of Business Administration
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Haufe-Lexware GmbH & Co. KG
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INSEAD
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Landesanstalt für Medien Nordrhein-Westfalen
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Leipziger Universitätsverlag GmbH
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Logos Verlag Berlin
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1
MultiPart Garantie AG <Ringsheim>
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NetLibrary, Inc
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Nomos Verlagsgesellschaft
1
Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
1
Society for Consumer Psychology.
1
Summer Educators' Conference <2013, Boston, Mass.>
1
Summer Educators' Conference <2014, San Francisco, Calif.>
1
Technische Universität Dresden
1
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Journal of retailing and consumer services
459
Journal of business research : JBR
358
International journal of hospitality management
164
The journal of services marketing
116
The journal of product & brand management
97
The journal of brand management : an international journal
77
Journal of the Academy of Marketing Science
76
Psychology & marketing
75
Cogent business & management
74
Journal of hospitality marketing & management
73
Asia Pacific journal of marketing and logistics
68
International journal of contemporary hospitality management
68
Journal of travel and tourism marketing
68
Journal of retailing
66
Journal of strategic marketing
66
The service industries journal
64
Industrial marketing management : the international journal for industrial and high-tech firms
60
Journal of service management
55
The international review of retail, distribution and consumer research
54
Journal of marketing
51
Marketing intelligence & planning
51
European journal of marketing : EJM
50
Journal of service research : JSR
49
Services marketing quarterly
49
International journal of retail & distribution management
48
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
48
Tourism management : research, policies, practice
47
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
46
International journal of internet marketing and advertising : IJIMA
44
SpringerLink / Bücher
44
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
42
International journal of retail and distribution management
42
The international journal of bank marketing : IJBM
41
Service business
40
International journal of electronic marketing and retailing : IJEMR
38
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
36
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
36
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
36
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
35
International journal of consumer studies
32
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ECONIS (ZBW)
8,707
BASE
1
USB Cologne (EcoSocSci)
1
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Multi-brand loyalty in consumer markets : a qualitatively-driven mixed methods approach
Arifine, Ghizlane
;
Felix, Reto
;
Furrer, Olivier
-
2019
Persistent link: https://www.econbiz.de/10011975635
Saved in:
2
Persona : a method to produce representations focused on consumers' needs
Brangier, Eric
;
Bornet, Corinne
-
2011
Persistent link: https://www.econbiz.de/10009756421
Saved in:
3
Mobile ethnography : a customer experience research method for innovation
Bosio, Birgit
;
Rainer, Katharina
;
Stickdorn, Marc
- In:
Handbook of research methods for marketing management
,
(pp. 242-259)
.
2021
Persistent link: https://www.econbiz.de/10013171807
Saved in:
4
Der Kunde als König? : Zum Beitrag der Unternehmensstrategie für die Vielfalt der Medieninhalte-Produktion
Feldmann, Valerie
- In:
Effiziente Medienregulierung : Marktdefizite oder …
,
(pp. 53-70)
.
2004
Persistent link: https://www.econbiz.de/10014555438
Saved in:
5
The digital era requires new knowledge to develop relevant CRM strategy : a cry for adopting social media research methods to elicit this new knowledge
Quinton, Sarah
- In:
Journal of strategic marketing
21
(
2013
)
5
,
pp. 402-412
Persistent link: https://www.econbiz.de/10009781112
Saved in:
6
Measures and measurement : process and practise
Batt, Peter J.
- In:
Industrial marketing management : the international …
41
(
2012
)
3
,
pp. 379-384
Persistent link: https://www.econbiz.de/10009546656
Saved in:
7
Triangulation as an appropriate methodological research technique in tech-based services : the case of telecommunication services provision in Jordan
Ashour, Mohammed
- In:
The journal of retail marketing management research : JRMMR
4
(
2011/12
)
1
,
pp. 12-26
Persistent link: https://www.econbiz.de/10009230925
Saved in:
8
Möglichkeiten und Grenzen von Mitarbeiterbefragungen bei Kundenkontakt-Mitarbeitern
Stock-Homburg, Ruth
- In:
Handbuch Mitarbeiterbefragung
,
(pp. 251-275)
.
2013
Persistent link: https://www.econbiz.de/10009771860
Saved in:
9
Customer retention management : a complementary use of data mining and soft systems methodology
Mehrabioun, Mohammad
;
Mahdizadeh, Bibi Malihe
- In:
Human systems management : HSM
40
(
2021
)
6
,
pp. 897-916
Persistent link: https://www.econbiz.de/10012817004
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10
Practice theory and the study of interaction in business relationships : some methodological implications
La Rocca, Antonella
;
Hoholm, Thomas
;
Mørk, Bjørn Erik
- In:
Industrial marketing management : the international …
60
(
2017
),
pp. 187-195
Persistent link: https://www.econbiz.de/10011672099
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