//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Relationship marketing"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Development of a measurement c...
Similar by subject
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Relationship marketing
Konsumentenverhalten
79,097
Consumer behaviour
78,664
Messung
22,353
Measurement
21,650
Theorie
15,760
Theory
15,458
Kognition
11,423
Cognition
11,260
Beziehungsmarketing
8,978
Markenführung
7,426
Brand management
7,423
USA
6,918
Markenimage
6,668
United States
6,646
Brand image
6,639
Kundenzufriedenheit
5,800
Customer satisfaction
5,797
Online-Handel
5,447
Online retailing
5,434
Deutschland
5,345
Germany
4,887
Dienstleistungsqualität
4,792
Service quality
4,790
Experiment
4,691
Social Web
4,655
Social web
4,652
Online-Marketing
4,399
Internet marketing
4,375
Brand
4,250
Markenartikel
4,246
Einzelhandel
4,128
Retail trade
4,050
Emotion
3,880
Werbewirkung
3,684
Advertising effects
3,640
Electronic Commerce
3,597
Verbraucherverhalten
3,561
Schätzung
3,558
E-commerce
3,482
more ...
less ...
Online availability
All
Undetermined
4,454
Free
1,444
Type of publication
All
Article
7,389
Book / Working Paper
1,577
Journal
3
Type of publication (narrower categories)
All
Article in journal
6,904
Aufsatz in Zeitschrift
6,904
Aufsatz im Buch
460
Book section
460
Hochschulschrift
295
Thesis
232
Graue Literatur
201
Non-commercial literature
201
Arbeitspapier
133
Working Paper
133
Collection of articles of several authors
80
Sammelwerk
80
Conference paper
76
Konferenzbeitrag
76
Aufsatzsammlung
58
Case study
27
Fallstudie
27
Bibliografie enthalten
24
Bibliography included
24
Lehrbuch
16
Handbook
14
Handbuch
14
Konferenzschrift
14
Collection of articles written by one author
13
Sammlung
13
Textbook
13
Conference proceedings
9
Reprint
9
Glossar enthalten
8
Glossary included
8
Ratgeber
8
Guidebook
7
Festschrift
4
Systematic review
4
Übersichtsarbeit
4
Forschungsbericht
2
Interview
2
Mehrbändiges Werk
2
Mikroform
2
Multi-volume publication
2
more ...
less ...
Language
All
English
8,393
German
578
French
2
Czech
1
Italian
1
Dutch
1
Polish
1
more ...
less ...
Author
All
Han, Heesup
41
Hollebeek, Linda D.
33
Kumar, V.
32
Mattila, Anna S.
28
Verhoef, Peter C.
26
Loureiro, Sandra Maria Correia
23
Huber, Frank
21
Klaus, Philipp
19
Prentice, Catherine
19
Rather, Raouf Ahmad
19
Bang, Nguyen
18
Usman, Osly
17
Ahn, Jiseon
16
Gil Saura, Irene
16
Homburg, Christian
16
Khan, Imran
16
Bauer, Hans H.
15
Grewal, Dhruv
15
Gustafsson, Anders
15
Herrmann, Andreas
15
Lemon, Katherine N.
15
Mittal, Vikas
15
Schramm-Klein, Hanna
15
So, Kevin Kam Fung
15
Swoboda, Bernhard
15
Wangenheim, Florian von
15
Wong, IpKin Anthony
15
Balaji, M. S.
14
Foscht, Thomas
14
Hyun, Sunghyup Sean
14
Japutra, Arnold
14
Quach, Sara
14
Sesé, F. Javier
14
Aksoy, Lerzan
13
Das, Gopal
13
Evanschitzky, Heiner
13
McDonald, Heath
13
Rahman, Zillur
13
Sreejesh, S.
13
Tanford, Sarah
13
more ...
less ...
Institution
All
American Marketing Association
8
Springer Fachmedien Wiesbaden
7
IGI Global
3
Völkerbund / Sub-Committee of Experts for the Unification of Customs Tariff Nomenclature
3
De Gruyter Oldenbourg
2
Friedrich-Schiller-Universität Jena
2
Springer-Verlag GmbH
2
A. C. Nielsen Company <Chicago-Schaumburg, Ill.>
1
A. C. Nielsen Company <Northbrook, Ill.>
1
AMA Summer Academic Conference <2021, Online>
1
AMA Summer Academic Conference <2023, San Francisco, Calif.>
1
AMA Summer Academic Conference: Bridging Gaps Marketing in an Age of Disruption <2020, Online>
1
AMA Winter Academic Conference <2020, San Diego, Calif.>
1
Bertelsmann Stiftung
1
Customs Co-operation Council
1
Deutschland / Bundeswehr / Universität Hamburg
1
Edward Elgar Publishing
1
European Marketing Academy
1
Fraunhofer-Informationszentrum Raum und Bau
1
Gesellschaft für Ökologische Kommunikation mbH
1
GfK Nürnberg, Gesellschaft für Konsum-, Markt- und Absatzforschung
1
Graduate School of Business Administration
1
Haufe-Lexware GmbH & Co. KG
1
INSEAD
1
Institut für Markt- und Distributionsforschung <Köln>
1
Intergovernmental Maritime Consultative Organization
1
Kanada / Department of Industry, Trade and Commerce
1
Landesanstalt für Medien Nordrhein-Westfalen
1
Leipziger Universitätsverlag GmbH
1
Logos Verlag Berlin
1
Ludwig-Maximilians-Universität München
1
Manz'sche Verlags- und Universitätsbuchhandlung
1
MultiPart Garantie AG
1
MultiPart Garantie AG <Ringsheim>
1
NetLibrary, Inc
1
Nomos Verlagsgesellschaft
1
Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
1
Society for Consumer Psychology.
1
Summer Educators' Conference <2013, Boston, Mass.>
1
Summer Educators' Conference <2014, San Francisco, Calif.>
1
more ...
less ...
Published in...
All
Journal of retailing and consumer services
461
Journal of business research : JBR
365
International journal of hospitality management
165
The journal of services marketing
118
The journal of product & brand management
97
Journal of the Academy of Marketing Science
81
The journal of brand management : an international journal
77
Psychology & marketing
76
Cogent business & management
74
Journal of hospitality marketing & management
73
International journal of contemporary hospitality management
69
Journal of travel and tourism marketing
69
Asia Pacific journal of marketing and logistics
68
The service industries journal
68
Journal of retailing
67
Industrial marketing management : the international journal for industrial and high-tech firms
65
Journal of strategic marketing
65
Journal of service management
58
The international review of retail, distribution and consumer research
54
European journal of marketing : EJM
52
Journal of marketing
51
Marketing intelligence & planning
51
Journal of service research : JSR
50
International journal of retail & distribution management
49
Services marketing quarterly
49
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
48
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
48
Tourism management : research, policies, practice
48
SpringerLink / Bücher
47
International journal of internet marketing and advertising : IJIMA
44
The international journal of bank marketing : IJBM
43
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
42
International journal of retail and distribution management
42
Service business
41
International journal of electronic marketing and retailing : IJEMR
39
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
36
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
36
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
36
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
35
Journal of marketing management : MM
34
more ...
less ...
Source
All
ECONIS (ZBW)
8,967
BASE
1
USB Cologne (EcoSocSci)
1
Showing
1
-
10
of
8,969
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Kundenzufriedenheit als psychologisches Konstrukt : Bestandsaufnahme und emotionstheoretische Erweiterung bestehender Erklärungs- und Meßmodelle
Groß-Engelmann, Markus
-
1999
Persistent link: https://www.econbiz.de/10001371664
Saved in:
2
Gaining insight into cognitive structure using GALILEO method : where is your web site in the customers' cognitive space?
Moon, Junghoon
;
Rhee, Cheul
;
Kang, Hyunjeong
;
Sanders, G. L.
- In:
Journal of electronic commerce in organizations : the …
8
(
2010
)
1
,
pp. 26-40
Persistent link: https://www.econbiz.de/10003953081
Saved in:
3
Online customer engagement through blogs in India
Verma, Sanjeev
- In:
Journal of internet commerce
13
(
2014
)
1/4
,
pp. 282-301
Persistent link: https://www.econbiz.de/10010474776
Saved in:
4
How customer experience management reconciles strategy differences between East and West
Bolton, Ruth N.
;
Gustafsson, Anders
;
Tarasi, Crina O.
; …
- In:
Journal of global scholars of marketing science : …
31
(
2021
)
3
,
pp. 273-295
Persistent link: https://www.econbiz.de/10012549083
Saved in:
5
What drives retailer loyalty? : a meta-analysis of the role of cognitive, affective, and social factors across five decades
Liu-Thompkins, Yuping
;
Khoshghadam, Leila
;
Shoushtari, …
- In:
Journal of retailing
98
(
2022
)
1
,
pp. 92-110
Persistent link: https://www.econbiz.de/10013207543
Saved in:
6
Measuring customer experience in service : a systematic review
Bueno, Eduardo Veiga
;
Weber, Tiziana Brenner Beauchamp
; …
- In:
The service industries journal
39
(
2019
)
11/12
,
pp. 779-798
Persistent link: https://www.econbiz.de/10012205844
Saved in:
7
Understanding why anger predicts intention to complain among high but not low power customers : a test of competing models
Min, Hyounae
;
Joireman, Jeff
;
Kim, Hyun Jeong
- In:
Journal of business research : JBR
95
(
2019
),
pp. 93-102
Persistent link: https://www.econbiz.de/10011979790
Saved in:
8
Delightful tourism experiences : a cognitive or affective matter?
Escobar Rivera, Dalilis
;
Casadesús, Martí
;
Simon, …
- In:
Tourism management perspectives : TMP
32
(
2019
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012129007
Saved in:
9
Do customer participation and cognitive ability influence satisfaction?
Jia, Jingdong
;
Wang, Jing
- In:
The service industries journal
36
(
2016
)
9/10
,
pp. 416-437
Persistent link: https://www.econbiz.de/10011579203
Saved in:
10
Factors enhancing the posting of negative behavior in social media and its impact on venting negative emotions
Yen, Yung-Shen
- In:
Management decision : MD
54
(
2016
)
10
,
pp. 2462-2484
Persistent link: https://www.econbiz.de/10011579626
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->