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The role of effective service provider communication style in the formation of restaurant patrons' perceived relational benefits and loyalty
Kim, Insin; Jeon, Sang Mi; Hyun, Sunghyup Sean - In: Journal of travel and tourism marketing 28 (2011) 7/8, pp. 765-786
Persistent link: https://www.econbiz.de/10009411364
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Identifying optimal rapport-building behaviors in inducing patrons' emotional attachment in luxury restaurants
Hyun, Sunghyup Sean; Kim, Insin - In: Journal of hospitality & tourism research : JHTR ; the … 38 (2014) 2, pp. 162-198
Persistent link: https://www.econbiz.de/10010358989
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Investigation of perceived risks and their outcome variables in the context of robotic restaurants
Hwang, Jinsoo; Kim, Heather Markham; Kim, Jinkyung Jenny; … - In: Journal of travel and tourism marketing 38 (2021) 3, pp. 263-281
Persistent link: https://www.econbiz.de/10012514041
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Determinants of restaurant internationalization : an upper echelons theory perspective
Lee, Won Seok; Kim, Insin; Moon, Joonho - In: International journal of contemporary hospitality management 28 (2016) 12, pp. 2864-2887
Persistent link: https://www.econbiz.de/10011611015
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Creating a model of customer equity for chain restaurant brand formation
Hyun, Sunghyup Sean - In: International journal of hospitality management 28 (2009) 4, pp. 529-539
Persistent link: https://www.econbiz.de/10003875721
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Understanding the dimensions of customer relationships in the hotel and restaurant industries
Hyun, Sunghyup Sean; Perdue, Richard R. - In: International journal of hospitality management 64 (2017), pp. 73-84
Persistent link: https://www.econbiz.de/10011731687
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Impact of hotel-restaurant image and quality of physical-environment, service, and food on satisfaction and intention
Han, Heesup; Hyun, Sunghyup Sean - In: International journal of hospitality management 63 (2017), pp. 82-92
Persistent link: https://www.econbiz.de/10011705783
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The impact of nostalgia triggers on emotional responses and revisit intentions in luxury restaurants : the moderating role of hiatus
Hwang, Jinsoo; Hyun, Sunghyup Sean - In: International journal of hospitality management 33 (2013), pp. 250-262
Persistent link: https://www.econbiz.de/10009746369
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Image congruence and relationship quality in predicting switching intention : conspicuousness of product use as a moderator variable
Han, Heesup; Hyun, Sunghyup Sean - In: Journal of hospitality & tourism research : JHTR ; the … 37 (2013) 3, pp. 303-329
Persistent link: https://www.econbiz.de/10009785965
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An extension of the four-stage loyalty model : the critical role of positive switching barriers
Han, Heesup; Hyun, Sunghyup Sean - In: Journal of travel and tourism marketing 29 (2012) 1/2, pp. 40-56
Persistent link: https://www.econbiz.de/10009537283