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Exploring local food consumption in restaurants through the lens of locavorism
Choi, Juwon; Park, Jeongdoo; Jeon, Hyeongjin; Asperin, … - In: Journal of hospitality marketing & management 30 (2021) 8, pp. 982-1004
Persistent link: https://www.econbiz.de/10012649566
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The effects of relational benefits on customers' perception of favorable inequity, affective commitment, and repurchase intention in full-service restaurants
Kim, Wansoo; Ok, Chihyung - In: Journal of hospitality & tourism research : JHTR ; the … 33 (2009) 2, pp. 227-244
Persistent link: https://www.econbiz.de/10003852939
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The antecedent role of customer-to-employee relationships in the development of customer-to-firm relationships
Kim, Wansoo; Ok, Chihyung; Gwinner, Kevin Patrick - In: The service industries journal 30 (2010) 7/8, pp. 1139-1157
Persistent link: https://www.econbiz.de/10003996853
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Contingency variables for customer share of visits to full-service restaurant
Kim, Wansoo; Ok, Chihyung; Canter, Deborah D. - In: International journal of hospitality management 29 (2010) 1, pp. 135-147
Persistent link: https://www.econbiz.de/10003964246
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Moderating role of a priori customer-firm relationship in service recovery situations
Kim, Wansoo; Ok, Chihyung; Canter, Deborah D. - In: The service industries journal 32 (2012) 1/2, pp. 59-82
Persistent link: https://www.econbiz.de/10009427710
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Value-driven customer share of visits
Kim, Wansoo; Ok, Chihyung; Canter, Deborah D. - In: The service industries journal 32 (2012) 1/2, pp. 37-58
Persistent link: https://www.econbiz.de/10009427715
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The antecedents and consequence of consumer attitudes toward restaurant brands : a comparative study between casual and fine dining restaurants
Hwang, Jinsoo; Ok, Chihyung - In: International journal of hospitality management 32 (2013), pp. 121-131
Persistent link: https://www.econbiz.de/10009717659
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Customer orientation of service employees and rapport: influences on service-outcome variables in full-service restaurants
Kim, Wansoo; Ok, Chihyung - In: Journal of hospitality & tourism research : JHTR ; the … 34 (2010) 1, pp. 34-55
Persistent link: https://www.econbiz.de/10003968131
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Peer-to-peer dining : a motivation study
Lin, Pearl, M. C.; Ok, Chihyung; Au, Wai Ching - In: Journal of hospitality & tourism research : JHTR ; the … 46 (2022) 8, pp. 1596-1621
Persistent link: https://www.econbiz.de/10013387422