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~subject:"Retail trade"
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Retail trade
Consumer behaviour
83,542
Konsumentenverhalten
81,092
Service quality
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Dienstleistungsqualität
21,003
Relationship marketing
11,456
Beziehungsmarketing
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Theorie
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Theory
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Customer satisfaction
9,617
Kundenzufriedenheit
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Brand management
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Markenführung
7,679
Hong Kong
7,452
Hongkong
7,355
Brand image
6,831
Markenimage
6,787
USA
6,554
United States
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Online-Handel
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Online retailing
5,955
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5,372
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5,019
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Social web
5,017
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4,632
Internet marketing
4,618
Einzelhandel
4,499
Brand
4,357
Markenartikel
4,347
Electronic Commerce
4,083
China
3,987
E-commerce
3,960
Werbewirkung
3,663
Advertising effects
3,624
Verbraucherverhalten
3,590
Emotion
3,576
Experiment
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Customer service
3,466
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Grewal, Dhruv
28
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25
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23
Martínez-López, Francisco J.
20
Schramm-Klein, Hanna
20
Swoboda, Bernhard
19
Das, Gopal
17
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Zielke, Stephan
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14
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Rajagopal
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Brengman, Malaika
11
Campo, Katia
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Teller, Christoph
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10
Rudolph, Thomas
10
Wagner, Gerhard
10
Bang, Nguyen
9
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9
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9
Dekimpe, Marnik G.
9
Dennis, Charles
9
Frasquet Deltoro, Marta
9
Geyskens, Inge
9
Rabinovich, Elliot
9
Stobart, Jon
9
Verhoef, Peter C.
9
Calvo-Porral, Cristina
8
Cliquet, Gérard
8
Gielens, Katrijn
8
Ieva, Marco
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IGI Global
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Advertising and Consumer Psychology Conference <25, 2006, Houston, Tex.>
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1
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Cape Town / Technical Management Services
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Deutsche Bundesbank
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Institut for Graenseregionsforskning
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Institut für Handelsforschung <Köln>
1
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1
International Conference on Advances in National Brand and Private Label Marketing (NB&PL) <10., 2023, Barcelona>
1
International Conference on Advances in National Brand and Private Label Marketing <11., 2024, Oxford>
1
International Conference on National Brand & Private Label Marketing <1., 2014, Barcelona>
1
International Conference on Research on National Brand & Private Label Marketing <4., 2017, Barcelona>
1
International Conference on Research on National Brand & Private Label Marketing <5., 2018, Barcelona>
1
International Conference on Research on National Brand & Private Label Marketing <6., 2019, Barcelona>
1
International Conference on Research on National Brand & Private Label Marketing <9., 2022, Barcelona>
1
KPMG Deutsche Treuhand-Gesellschaft Aktiengesellschaft Wirtschaftsprüfungsgesellschaft / Niederlassung Köln
1
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Published in...
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Journal of retailing and consumer services
485
Journal of retailing
142
International journal of retail & distribution management
127
Journal of business research : JBR
126
The international review of retail, distribution and consumer research
116
International journal of retail and distribution management
70
International journal of electronic marketing and retailing : IJEMR
37
European journal of operational research : EJOR
34
Psychology & marketing
34
Management science : journal of the Institute for Operations Research and the Management Sciences
31
International Journal of Retail & Distribution Management
28
European journal of marketing : EJM
27
Marketing intelligence & planning
25
The journal of services marketing
25
Journal of the Academy of Marketing Science
24
International journal of production economics
23
International journal of consumer studies
22
Journal of marketing
22
International journal of Indian culture and business management
19
Journal of fashion marketing and management
19
SpringerLink / Bücher
19
Cogent business & management
18
European retail research
18
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
18
The journal of consumer marketing
18
Asia Pacific journal of marketing and logistics
17
Journal of strategic marketing
17
Marketing : ZFP ; journal of research and management
17
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
17
International journal of production research
15
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
15
Production and operations management : an international journal of the Production and Operations Management Society
15
Journal of marketing management : JMM ; journal of the Academy of Marketing
14
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
14
Manufacturing & service operations management : M & SOM
14
The service industries journal
14
Omega : the international journal of management science
13
Technological forecasting & social change : an international journal
13
The journal of product & brand management
13
History of retailing and consumption
12
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Source
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ECONIS (ZBW)
4,403
Other ZBW resources
53
USB Cologne (EcoSocSci)
1
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1
Female customers' expectation of the service offering and their perception of the service quality in an emerging clothing market
Erasmus, Alet C.
;
Grabowski, Andrea
- In:
International journal of consumer studies
37
(
2013
)
1
,
pp. 2-12
Persistent link: https://www.econbiz.de/10009713929
Saved in:
2
Examining the drivers of deviant service adaption in fashion retailing : the role of tenure
Mortimer, Gary
;
Wang, Shasha
- In:
Journal of fashion marketing and management
26
(
2022
)
2
,
pp. 221-246
Persistent link: https://www.econbiz.de/10013162349
Saved in:
3
21st century luxury fashion retailers' marketing strategies for customer satisfaction : UK perspective
Ryding, Daniella
;
Vignali, Gianpaolo
;
Caratù, Myriam
; …
- In:
International journal of business and globalisation : IJBG
16
(
2016
)
1
,
pp. 79-103
Persistent link: https://www.econbiz.de/10011616638
Saved in:
4
Impact of service quality on apparel Retail Customer Satisfaction-a study of select Metropolitan City Hyderabad
Nallamalli, Udaya Bhaskar
;
Shekhar, B.Raja
- In:
Journal of management research
3
(
2011
)
2
,
pp. 1-13
Persistent link: https://www.econbiz.de/10009726025
Saved in:
5
A cross validation of consumer-based brand equity models : driving customer equity in retail brands
Çifci, Sertaç
;
Ekinci, Yuksel
;
Whyatt, Georgina
; …
- In:
Journal of business research : JBR
69
(
2016
)
9
,
pp. 3740-3747
Persistent link: https://www.econbiz.de/10011515251
Saved in:
6
The store-as-a-brand strategy : the effect of store environment on customer responses
Kumar, Archana
;
Kim, Youn-kyung
- In:
Journal of retailing and consumer services
21
(
2014
)
5
,
pp. 685-695
Persistent link: https://www.econbiz.de/10010407241
Saved in:
7
An empirical study on apparel retail store choice : importance-performance analysis
Shukla, Vishal
;
Pathak, Vivek Kumar
- In:
Reinventing management strategies : the design for …
,
(pp. 90-98)
.
2014
Persistent link: https://www.econbiz.de/10010436509
Saved in:
8
Building store satisfaction centred on customer retention in clothing retailing : store design and ease of shopping
Turhan, Gülden
-
2014
Persistent link: https://www.econbiz.de/10011293783
Saved in:
9
Change in technology-enabled omnichannel customer experiences in-store
Alexander, Bethan
;
Kent, Anthony
- In:
Journal of retailing and consumer services
65
(
2022
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013169724
Saved in:
10
Smart mirror fashion technology for the retail chain transformation
Ogunjimi, Ayotunde
;
Rahman, Mizan
;
Islam, Nazrul
; …
- In:
Technological forecasting & social change : an …
173
(
2021
),
pp. 1-14
Persistent link: https://www.econbiz.de/10013202693
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