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~subject:"Retail trade"
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Retail trade
Consumer behaviour
26
Konsumentenverhalten
26
Beziehungsmarketing
25
Relationship marketing
25
Salespeople
18
Verkaufspersonal
18
Einzelhandel
15
Arbeitsleistung
9
B-to-B-Marketing
9
Business-to-business marketing
9
Job performance
9
Brand management
8
Customer satisfaction
8
Kundenzufriedenheit
8
Markenführung
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Dienstleistungssektor
7
Service industry
7
Brand
6
Markenartikel
6
Personality psychology
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Persönlichkeitspsychologie
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USA
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United States
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Arbeitsverhalten
5
Automation
5
Brand image
5
Customer service
5
Firm performance
5
Kundenservice
5
Markenimage
5
Marketing management
5
Marketingmanagement
5
Retailing
5
Work behaviour
5
Automatisierung
4
Dienstleistungsqualität
4
Employee retention
4
Kundenbindungsprogramm
4
Loyalty program
4
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English
15
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Noble, Stephanie M.
15
Grewal, Dhruv
5
Ahlbom, Carl-Philip
4
Esmark, Carol L.
4
Nordfält, Jens
4
Mende, Martin
3
Griffith, David A.
2
Lee, Na Young
2
Adjei, Mavis T.
1
Ashley, Christy
1
Beitelspacher, Lauren Skinner
1
Benoit, Sabine
1
Biswas, Dipayan
1
Breazeale, Michael J.
1
Chen, Qimei
1
Guha, Abhijit
1
Melancon, Joanna Phillips
1
Narang, Unnati
1
Parasuraman, A.
1
Shankar, Venkatesh
1
Zablah, Alex R.
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Published in...
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Journal of retailing
5
Journal of the Academy of Marketing Science
4
Business horizons
2
Journal of marketing research
2
Journal of marketing
1
The journal of services marketing
1
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ECONIS (ZBW)
15
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1
A meta-analytic investigation of the organizational identification : job performance relationship in the frontlines
Lee, Na Young
;
Zablah, Alex R.
;
Noble, Stephanie M.
- In:
Journal of retailing
99
(
2023
)
3
,
pp. 370-384
Persistent link: https://www.econbiz.de/10014461658
Saved in:
2
Hey big spender! : a golden (color) atmospheric effect on tipping behavior
Lee, Na Young
;
Noble, Stephanie M.
;
Biswas, Dipayan
- In:
Journal of the Academy of Marketing Science
46
(
2018
)
2
,
pp. 317-337
Persistent link: https://www.econbiz.de/10011844815
Saved in:
3
When do relationships pay off for small retailers? : exploring targets and contexts to understand the value of relationship marketing
Adjei, Mavis T.
;
Griffith, David A.
;
Noble, Stephanie M.
- In:
Journal of retailing
85
(
2009
)
4
,
pp. 493-501
Persistent link: https://www.econbiz.de/10003930108
Saved in:
4
Synergistic effects of operant knowledge resources
Melancon, Joanna Phillips
;
Griffith, David A.
;
Noble, …
- In:
The journal of services marketing
24
(
2010
)
5
,
pp. 400-411
Persistent link: https://www.econbiz.de/10008653365
Saved in:
5
Bad behavior and conflict in retailing spaces : nine suggestions to ease tensions
Esmark, Carol L.
;
Noble, Stephanie M.
- In:
Business horizons
59
(
2016
)
1
,
pp. 95-104
Persistent link: https://www.econbiz.de/10011422862
Saved in:
6
Managing closing time to enhance manager, employee, and customer satisfaction
Noble, Stephanie M.
;
Esmark, Carol L.
;
Ashley, Christy
- In:
Business horizons
58
(
2015
)
2
,
pp. 217-224
Persistent link: https://www.econbiz.de/10010497506
Saved in:
7
Retail space invaders : when employees' invasion of customer space increases purchase intentions
Esmark, Carol L.
;
Noble, Stephanie M.
- In:
Journal of the Academy of Marketing Science
46
(
2018
)
3
,
pp. 477-496
Persistent link: https://www.econbiz.de/10011879702
Saved in:
8
In-store mobile phone use and customer shopping behavior : evidence from the field
Grewal, Dhruv
;
Ahlbom, Carl-Philip
;
Beitelspacher, …
- In:
Journal of marketing
82
(
2018
)
4
,
pp. 102-126
Persistent link: https://www.econbiz.de/10011880550
Saved in:
9
The sales impact of using handheld scanners : evidence from the field
Grewal, Dhruv
;
Noble, Stephanie M.
;
Ahlbom, Carl-Philip
; …
- In:
Journal of marketing research
57
(
2020
)
3
,
pp. 527-547
Persistent link: https://www.econbiz.de/10012214322
Saved in:
10
I'll be watching you : shoppers' reactions to perceptions of being watched by employees
Esmark, Carol L.
;
Noble, Stephanie M.
;
Breazeale, Michael J.
- In:
Journal of retailing
93
(
2017
)
3
,
pp. 336-349
Persistent link: https://www.econbiz.de/10011744852
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