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Consumer attitudes toward personalization features and intention to purchase online

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The impact of emotional labor in a retail environment

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Increasing job performance and reducing turnover : an examination of female Chinese salespeople

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Emotional labor's impact in a retail environment

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Understanding multifaceted job satisfaction of retail employees

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Editorial introduction: retail innovation in the 4th industrial revolution

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Understanding multifaceted job satisfaction of retail employees

Chung, Te‐Lin; Rutherford, Brian; Park, Jungkun - In: International Journal of Retail & Distribution Management 40 (2012) 9, pp. 699-716

Purpose – This study aims to examine the multi‐faceted job satisfaction of retail employees. In addition, it seeks to investigate the moderating effect of gender on the relations between proposed antecedents and multifaceted job satisfaction. The seven facets of job satisfaction include...

Persistent link: https://www.econbiz.de/10014803591