This research aimed to analyze the effect of perceived technology, perceived risk, and institution-based trust on online trust and service usage of online bike-sharing services in Indonesia. As many as 200 respondents were chosen through systematical random sampling techniques. The data obtained...

Today, science and technology areadvancing at an unprecedented rate,further increasing the dependence on theInternet. For many years now, the Internethas been used to publish news, socialize,become entertained, etc. A more recentapplication of the Internet is the ability totrade goods and...

This current study delves into the quality of consumer perception regarding brand channel integration that adopts the omnichannel approach. It specifically explores the impact of process consistency, breadth of the channel service choice, transparency of the channel service configuration, and...