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The moderating role of service recovery on customer loyalty in the context of cruise passengers
Chiou, Ming-Ren; Chao, Shih-Liang; Hsieh, Hsin-Yu - In: Maritime policy & management 48 (2021) 2, pp. 150-166
Persistent link: https://www.econbiz.de/10012501079
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Impact of word of mouth via social media on consumer intention to purchase cruise travel products
Tsai, Feng Ming; Bui, Tat Dat - In: Maritime policy & management 48 (2021) 2, pp. 167-183
Persistent link: https://www.econbiz.de/10012501080
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Cruise line customers' responses to risk and crisis communication messages : an application of the risk perception attitude framework
Liu-Lastres, Bingjie; Schroeder, Ashley; … - In: Journal of travel research : a quarterly publication of … 58 (2019) 5, pp. 849-865
Persistent link: https://www.econbiz.de/10012050664
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Generation Z : young people's perceptions of cruising safety, security and related risks
Le, Truc H.; Arcodia, Charles - In: Generation Z marketing and management in tourism and …, (pp. 193-221). 2021
Persistent link: https://www.econbiz.de/10012594319
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Risk perceptions on cruise ships among young people : concepts, approaches and directions
Le, Truc H.; Arcodia, Charles - In: International journal of hospitality management 69 (2018), pp. 102-112
Persistent link: https://www.econbiz.de/10011821880
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Risk to self : self-congruity in cruise decision-making
Holland, Jennifer - In: Journal of vacation marketing 29 (2023) 1, pp. 22-37
Persistent link: https://www.econbiz.de/10014246945
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Effects of media portrayal on perceived cruise risk, image, and intentions
Book, Laura A.; Tanford, Sarah; Baloglu, Seyhmus - In: Tourism management perspectives : TMP 48 (2023), pp. 1-11
Persistent link: https://www.econbiz.de/10014461320
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Valuation of oil spill risk reductions in the Arctic
Noring, Maria; Hasselström, Linus; Håkansson, Cecilia; … - In: Journal of environmental economics and policy 5 (2016) 3, pp. 298-317
Persistent link: https://www.econbiz.de/10011551089
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The impact of the Polar code on risk mitigation in Arctic waters : a "toolbox" for underwriters?
Fedi, Laurent; Faury, Olivier; Gritsenko, Daria - In: Maritime policy and management : MPM 45 (2018) 3/4, pp. 478-494
Persistent link: https://www.econbiz.de/10011890287
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Real-time assessment and prediction on maritime risk state on the Arctic Route
Zhang, Ye; Hu, Hao; Dai, Lei - In: Maritime policy & management 47 (2020) 3, pp. 352-370
Persistent link: https://www.econbiz.de/10012210405