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~subject:"Satisfaction"
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Net Promoter Score and future...
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Subject
All
Satisfaction
Consumer behaviour
83,890
Konsumentenverhalten
81,441
Customer satisfaction
15,570
Kundenzufriedenheit
13,987
Relationship marketing
11,745
Beziehungsmarketing
11,670
Theorie
10,940
Theory
10,754
Zufriedenheit
9,907
Service quality
8,198
Dienstleistungsqualität
7,939
Brand management
7,833
Markenführung
7,786
Brand image
6,976
Markenimage
6,927
Deutschland
6,264
USA
6,026
Online-Handel
5,951
Online retailing
5,937
Germany
5,894
United States
5,754
Social Web
5,126
Social web
5,124
Online-Marketing
4,751
Internet marketing
4,740
Einzelhandel
4,552
Lebensqualität
4,534
Quality of life
4,520
Retail trade
4,501
Brand
4,424
Glücksspiel
4,419
Markenartikel
4,412
Gambling
4,404
Experiment
4,152
Electronic Commerce
4,010
E-commerce
3,886
Emotion
3,844
Werbewirkung
3,768
Advertising effects
3,726
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Online availability
All
Free
4,471
Undetermined
3,734
Type of publication
All
Article
6,204
Book / Working Paper
4,910
Journal
8
Other
2
Type of publication (narrower categories)
All
Article in journal
5,134
Aufsatz in Zeitschrift
5,134
Graue Literatur
2,607
Non-commercial literature
2,607
Working Paper
2,303
Arbeitspapier
2,286
Aufsatz im Buch
570
Book section
570
research-article
238
Collection of articles of several authors
128
Sammelwerk
128
Hochschulschrift
122
Aufsatzsammlung
91
Thesis
82
Conference paper
62
Konferenzbeitrag
62
Collection of articles written by one author
37
Sammlung
37
Konferenzschrift
34
Article
30
Amtsdruckschrift
23
Government document
23
Case study
19
Fallstudie
19
Conference proceedings
17
Systematic review
11
Übersichtsarbeit
11
Reprint
10
Rezension
10
Statistik
9
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7
Mehrbändiges Werk
6
Multi-volume publication
6
Ratgeber
6
review-article
6
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5
Handbuch
5
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5
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4
conceptual-paper
4
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English
10,511
German
279
Undetermined
235
Spanish
31
French
16
Italian
12
Polish
8
Portuguese
8
Indonesian
5
Swedish
4
Czech
3
Lithuanian
2
Norwegian
2
Romanian
2
Russian
2
Serbian
2
Danish
1
Turkish
1
Ukrainian
1
Vietnamese
1
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Author
All
Oswald, Andrew J.
156
Clark, Andrew E.
128
Stutzer, Alois
114
Blanchflower, David G.
102
Frey, Bruno S.
94
Powdthavee, Nattavudh
93
Helliwell, John F.
81
Welsch, Heinz
81
Graham, Carol
63
Wolfers, Justin
60
Knabe, Andreas
56
Akay, Alpaslan
53
Bjørnskov, Christian
53
Senik-Leygonie, Claudia
53
Proto, Eugenio
52
Easterlin, Richard A.
51
Ferrer-i-Carbonell, Ada
50
Stevenson, Betsey
50
Wagner, Gert G.
50
Frijters, Paul
48
Becchetti, Leonardo
47
Binder, Martin
44
D'Ambrosio, Conchita
44
Headey, Bruce
44
Wang, Shun
42
Bryson, Alex
40
Dolan, Paul
39
Schöb, Ronnie
38
Hetschko, Clemens
37
Chadi, Adrian
36
Fischer, Justina A. V.
36
Krekel, Christian
36
Nikolova, Milena
36
Praag, Bernard M. S. van
36
Veenhoven, Ruut
36
Kimball, Miles S.
35
Huang, Haifang
32
Layard, Peter R. G.
32
Winkelmann, Rainer
32
Ours, Jan C. van
31
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Institution
All
National Bureau of Economic Research
113
OECD
29
Forschungsinstitut zur Zukunft der Arbeit
10
Edward Elgar Publishing
8
Volkswirtschaftliche Fakultät, Ludwig-Maximilians-Universität München
8
Springer Fachmedien Wiesbaden
7
Melbourne Institute of Applied Economic and Social Research
6
Université Paris-Dauphine (Paris IX)
6
Deutsches Institut für Wirtschaftsforschung
5
Tinbergen Instituut
4
Dpal-vbrug Zhib-vjug Lte-ba
3
European Foundation for the Improvement of Living and Working Conditions
3
Istituto Nazionale di Statistica
3
Nomos Verlagsgesellschaft
3
Tinbergen Institute
3
Brookings Institution
2
Brooks World Poverty Institute
2
Campus Verlag
2
Center for the Study of Living Standards (CSLS)
2
Christian-Albrechts-Universität zu Kiel / Institut für Volkswirtschaftslehre
2
DIW Berlin (Deutsches Institut für Wirtschaftsforschung)
2
European Association of Agricultural Economists - EAAE
2
Facultatea de Administraţie Publică, Şcoala Naţională de Studii Politice şi Administrative (SNSPA)
2
France St-Hilaire, Vice-President , Research
2
Friedrich-Schiller-Universität Jena
2
Gesellschaft für Ökologische Kommunikation mbH
2
Großbritannien / Treasury
2
International Institute of Social and Economic Sciences
2
Leibniz-Institut für Länderkunde
2
New Economics Foundation
2
Nordic Council of Ministers
2
Peter Lang AG
2
Roman-Herzog-Institut
2
The Institutute for Research on Public Policy
2
Universität Mannheim
2
Universität Zürich / Sozialökonomisches Institut
2
Uniwersytet Warszawski / Wydział Nauk Ekonomicznych
2
World Bank
2
Wydawnictwo Naukowe PWN
2
"Carlo F. Dondena" Centre for Research on Social Dynamics (DONDENA), Università Commerciale Luigi Bocconi
1
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Published in...
All
Discussion paper series / IZA
425
IZA Discussion Paper
241
SOEP papers on multidisciplinary panel data research / German Socio-Economic Panel Study (SOEP), DIW Berlin
191
NBER working paper series
112
International journal of happiness and development
111
Journal of economic behavior & organization : JEBO
107
Working paper / National Bureau of Economic Research, Inc.
106
Journal of business research : JBR
102
NBER Working Paper
89
International journal of hospitality management
83
GLO discussion paper
81
Journal of retailing and consumer services
80
Journal of vocational behavior
80
CESifo working papers
75
Working paper
72
Journal of economic psychology : research in economic psychology and behavioral economics
71
Ecological economics : the transdisciplinary journal of the International Society for Ecological Economics
69
Discussion paper
66
SOEPpaper
66
Applied economics letters
60
Tourism management : research, policies, practice
57
The journal of socio-economics
55
Applied economics
47
World development : the multi-disciplinary international journal devoted to the study and promotion of world development
45
Economics letters
43
Tourism management perspectives : TMP
41
International review of economics : journal of civil economy
40
Discussion paper / Tinbergen Institute
38
Journal of behavioral and experimental economics
38
The journal of services marketing
37
Kyklos : international review for social sciences
35
Journal of career development
34
Tourism analysis : an interdisciplinary tourism & hospitality journal
33
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
32
Working paper series
32
Warwick economic research papers
31
Discussion paper / Centre for Economic Policy Research
30
International journal of social economics
29
Policy research working paper : WPS
28
Social Indicators Research
28
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Source
All
ECONIS (ZBW)
10,536
Other ZBW resources
275
RePEc
240
EconStor
49
BASE
22
USB Cologne (EcoSocSci)
2
Showing
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1
Antecedents and consequences of pharmacy loyalty behavior
Athavale, Amod S.
;
Banahan, Benjamin F., III
;
Bentley, …
- In:
International journal of pharmaceutical and healthcare …
9
(
2015
)
1
,
pp. 36-55
Persistent link: https://www.econbiz.de/10011302267
Saved in:
2
Do antecedents of trust and
satisfaction
promote consumer loyalty in physical and virtual stores? : a multi-channel view
Hung, Shiu-Wan
;
Cheng, Min-Jhih
;
Chiu, Pei-Chun
- In:
Service business
13
(
2019
)
1
,
pp. 1-23
Persistent link: https://www.econbiz.de/10011965788
Saved in:
3
Retrospective: why do customers switch? : the dynamics of
satisfaction
versus loyalty
Mittal, Banwari
- In:
The journal of services marketing
30
(
2016
)
6
,
pp. 569-575
Persistent link: https://www.econbiz.de/10011634990
Saved in:
4
Buying marital bliss : time-saving purchases promote relationship
satisfaction
Whillans, Ashley V.
;
Pow, Jessie
;
Norton, Michael I.
-
2018
Persistent link: https://www.econbiz.de/10011929070
Saved in:
5
From customer readiness to customer
retention
: the mediating role of customer psychological and behavioral engagement
Torkzadeh, Samaneh
;
Zolfagharian, Mohammadali
; …
- In:
European journal of marketing
56
(
2022
)
7
,
pp. 1799-1829
Persistent link: https://www.econbiz.de/10013352641
Saved in:
6
Casino development and visitor
satisfaction
: a case of Korea
Byun, Woo-hee
;
Koo, Bon-ki
;
Lee, Timothy Jeonglyeol
- In:
Tourism analysis : an interdisciplinary tourism & …
17
(
2012
)
5
,
pp. 659-671
Persistent link: https://www.econbiz.de/10009709097
Saved in:
7
Research on smart shopper feelings : an extension
Bicen, Pelin
;
Madhavaram, Sreedhar
- In:
Journal of marketing theory and practice
21
(
2013
)
2
,
pp. 221-234
Persistent link: https://www.econbiz.de/10009777313
Saved in:
8
The own and social effects of an unexpected income shock : evidence from the Dutch postcode lottery
Kuhn, Peter Joseph
;
Kooreman, Peter
;
Soetevent, Adriaan R.
-
2008
Persistent link: https://www.econbiz.de/10003738973
Saved in:
9
The unique consequences of feeling lucky : implications for consumer behavior
Jiang, Yuwei
;
Cho, Angela
;
Adaval, Rashmi
- In:
Journal of consumer psychology : JCP : the official …
19
(
2009
)
2
,
pp. 171-184
Persistent link: https://www.econbiz.de/10003860495
Saved in:
10
The own and social effects of an unexpected income shock : evidence from the Dutch postcode lottery
Kuhn, Peter Joseph
;
Kooreman, Peter
;
Soetevent, Adriaan R.
-
2008
Persistent link: https://www.econbiz.de/10003724974
Saved in:
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