Yang, Qiuxia - In: Journal of risk and financial management : JRFM 14 (2021) 1/13, pp. 1-14
This paper presents an evaluation index system of public service quality, which contains 35 indexes from the dimensions of the output and effect. Based on data from 2010 to 2017 in 12 coastal provinces and cities of China, this paper assesses public service quality by using the methods of...