//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Service quality"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
The influence of customer-to-c...
Similar by person
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Service quality
Customer satisfaction
8
Kundenzufriedenheit
8
Taiwan
8
Consumer behaviour
6
Konsumentenverhalten
6
Beziehungsmarketing
5
Dienstleistungsqualität
5
Relationship marketing
5
Betriebliche Wertschöpfung
2
Brand management
2
Gastronomie
2
Internet marketing
2
Markenführung
2
Online-Marketing
2
Restaurant industry
2
Tourism destination
2
Tourismusregion
2
Value creation
2
Backer engagement
1
Backer funding intention
1
Backer value creation
1
Brand image
1
Brand intimacy
1
Confidence
1
Corporate reputation
1
Crowdfunding
1
Customer experience
1
Customer extra-role behavior
1
Customer integration
1
Customer service
1
Customer trust
1
Customer value
1
Customer-company identification
1
Estimation
1
Event marketing
1
Event-Marketing
1
Factor analysis
1
Faktorenanalyse
1
Firmenimage
1
more ...
less ...
Online availability
All
Undetermined
1
Type of publication
All
Article
5
Type of publication (narrower categories)
All
Article in journal
5
Aufsatz in Zeitschrift
5
Language
All
English
5
Author
All
Wu, Cedric Hsi-jui
4
Liang, Rong-da
2
Chang, Ching-sheng
1
Ho, Yi-hsuan
1
Hung, Kuang-peng
1
Liao, Hsiao-chun
1
Mursid, Ali
1
Tung, Wei
1
Wu, Cedric Hsi-Jui
1
more ...
less ...
Published in...
All
International journal of hospitality management
2
The service industries journal
2
Journal of Islamic marketing
1
Source
All
ECONIS (ZBW)
5
Showing
1
-
5
of
5
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
A re-examination of the antecedents and impact of customer participation in service
Wu, Cedric Hsi-jui
- In:
The service industries journal
31
(
2011
)
5/6
,
pp. 863-876
Persistent link: https://www.econbiz.de/10009127886
Saved in:
2
Effect of experiential value on customer satisfaction with service encounters in luxury-hotel restaurants
Wu, Cedric Hsi-jui
;
Liang, Rong-da
- In:
International journal of hospitality management
28
(
2009
)
4
,
pp. 586-593
Persistent link: https://www.econbiz.de/10003875816
Saved in:
3
Structural relationships among organisation service orientation, employee service performance, and consumer identification
Wu, Cedric Hsi-jui
;
Liang, Rong-da
;
Tung, Wei
;
Chang, …
- In:
The service industries journal
28
(
2008
)
9/10
,
pp. 1247-1263
Persistent link: https://www.econbiz.de/10003802363
Saved in:
4
Customer participation, value co-creation and customer loyalty : evidence from Umrah travel agencies in Indonesia
Mursid, Ali
;
Wu, Cedric Hsi-Jui
- In:
Journal of Islamic marketing
13
(
2022
)
3
,
pp. 628-648
Persistent link: https://www.econbiz.de/10012880208
Saved in:
5
Service guarantees in the hotel industry : their effects on consumer risk and service quality perceptions
Wu, Cedric Hsi-jui
;
Liao, Hsiao-chun
;
Hung, Kuang-peng
; …
- In:
International journal of hospitality management
31
(
2012
)
3
,
pp. 757-763
Persistent link: https://www.econbiz.de/10009544312
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->