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~subject:"Service quality"
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Perceptions of Chinese restaur...
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Service quality
Restaurant industry
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Consumer behaviour
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Jang, Soocheong
17
Ha, Jooyeon
3
Kim, Heewon
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Kim, Jong-hyeong
2
Namkung, Young
2
Adler, Howard
1
Byun, Jaemun
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Chiang, Chun-Fang
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Choi, Soo Keun
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Hur, Jungyun
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International journal of hospitality management
9
International journal of contemporary hospitality management
3
The journal of services marketing
2
Journal of business research : JBR
1
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
Journal of hospitality marketing & management
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ECONIS (ZBW)
17
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1
Restaurant experiences triggering positive electronic word-of-mouth (eWOM) motivations
Jeong, EunHa
;
Jang, Soocheong
- In:
International journal of hospitality management
30
(
2011
)
2
,
pp. 356-366
Persistent link: https://www.econbiz.de/10008908379
Saved in:
2
Effects of service quality and food quality : the moderating role of atmospherics in an ethnic restaurant segment
Ha, Jooyeon
;
Jang, Soocheong
- In:
International journal of hospitality management
29
(
2010
)
3
,
pp. 520-529
Persistent link: https://www.econbiz.de/10003983180
Saved in:
3
Perceived justice in service recovery and behavioral intentions : the role of relationship quality
Ha, Jooyeon
;
Jang, Soocheong
- In:
International journal of hospitality management
28
(
2009
)
3
,
pp. 319-327
Persistent link: https://www.econbiz.de/10003855714
Saved in:
4
What drives café customers to spread eWOM? : examining self-relevant value, quality value, and opinion leadership
Kim, DongHee
;
Jang, Soocheong
;
Adler, Howard
- In:
International journal of contemporary hospitality management
27
(
2015
)
2
,
pp. 261-282
Persistent link: https://www.econbiz.de/10011300091
Saved in:
5
Why do customers switch? : more satiated or less satisfied
Park, Jeong-yeol
;
Jang, Soocheong
- In:
International journal of hospitality management
37
(
2014
),
pp. 159-170
Persistent link: https://www.econbiz.de/10010354187
Saved in:
6
A scenario-based experiment and a field study : a comparative examination for service failure and recovery
Kim, Jong-hyeong
;
Jang, Soocheong
- In:
International journal of hospitality management
41
(
2014
),
pp. 125-132
Persistent link: https://www.econbiz.de/10010403058
Saved in:
7
Effects of compensation for service recovery : from the equity theory perspective
Kwon, SoYeon
;
Jang, Soocheong
- In:
International journal of hospitality management
31
(
2012
)
4
,
pp. 1235-1243
Persistent link: https://www.econbiz.de/10009567530
Saved in:
8
The effects of dining atmospherics on behavioral intentions through quality perception
Ha, Jooyeon
;
Jang, Soocheong
- In:
The journal of services marketing
26
(
2012
)
3
,
pp. 204-215
Persistent link: https://www.econbiz.de/10009568243
Saved in:
9
Perceived quality, emotions, and behavioral intentions : application of an extended Mehrabian-Russell model to restaurants
Jang, Soocheong
;
Namkung, Young
- In:
Journal of business research : JBR
62
(
2009
)
4
,
pp. 451-460
Persistent link: https://www.econbiz.de/10003839885
Saved in:
10
The antecedents and consequences of psychological empowerment : the case of Taiwan's hotel companies
Chiang, Chun-Fang
;
Jang, Soocheong
- In:
Journal of hospitality & tourism research : JHTR ; the …
32
(
2008
)
1
,
pp. 40-61
Persistent link: https://www.econbiz.de/10003661354
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