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The effect of service quality and price on international airline competition

Jou, Rong-chang; Lam, Soi-hoi; Hensher, David A.; Chen, … - In: Transportation research / E : an international journal 44 (2008) 4, pp. 580-592

Persistent link: https://www.econbiz.de/10003747156

Constructing an index for brand equity : a hospital example

Wang, Yu-che; Hsu, Kuei-chu; Hsu, Sheng-hsun; Hsieh, … - In: The service industries journal 31 (2011) 1/2, pp. 311-322

Persistent link: https://www.econbiz.de/10008904623

Willingness to pay for airline service quality

Martín, Juan Carlos; Román, Conepción; Espino, Raquel - In: Transport reviews : TR 28 (2008) 2, pp. 199-217

Persistent link: https://www.econbiz.de/10003738055

Personalized pricing and quality customization

Ghose, Anindya; Huang, Ke-wei - In: Journal of economics & management strategy : JEMS 18 (2009) 4, pp. 1095-1135

Persistent link: https://www.econbiz.de/10003905593

How do incumbents fare in the face of increased service competition?

Buell, Ryan W.; Campbell, Dennis W.; Frei, Frances X. - 2011

Persistent link: https://www.econbiz.de/10008906627

Lowering customer evaluation costs, product differentiation, and price competition

Jing, Bing - In: Marketing science : the marketing journal of the … 35 (2016) 1, pp. 113-127

Persistent link: https://www.econbiz.de/10011437611

Service and price competition when customers are naive

Li, Li; Jiang, Li; Liu, Liming - In: Production and operations management : an international … 21 (2012) 4, pp. 747-760

Persistent link: https://www.econbiz.de/10009581273

Personalized Pricing and Quality Customization

Ghose, Anindya - 2008

We embed the principal-agent model in a model of spatial differentiation with correlated consumer preferences to investigate the competitive implications of personalized pricing and quality allocation (PPQ), whereby duopoly firms charge different prices and offer different qualities to different...

Persistent link: https://www.econbiz.de/10012727129

Exploring passenger preferences in airline service attributes : a note

Chen, Ching-fu; Wu, Tsai-fang - In: Journal of air transport management 15 (2009) 1, pp. 52-53

Persistent link: https://www.econbiz.de/10009523118

Self-service technology versus traditional service : examining cognitive factors In the purchase of the airline ticket

López-Bonilla, Jesús Manuel; López Bonilla, Luis Miguel - In: Journal of travel and tourism marketing 30 (2013) 5/6, pp. 497-508

Persistent link: https://www.econbiz.de/10010199555

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