Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Service quality"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Developing a strategic framewo...
Similar by person
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Service quality
Salespeople
17
Verkaufspersonal
17
Beziehungsmarketing
14
Relationship marketing
14
Lieferantenmanagement
10
Supplier relationship management
10
USA
9
United States
9
Selling
6
Verkauf
6
Consumer behaviour
5
Customer satisfaction
5
Konsumentenverhalten
5
B-to-B-Marketing
4
Business-to-business marketing
4
Buyer-seller relationships
4
Confidence
4
Kundenzufriedenheit
4
Marketing
4
Physical distribution
4
Vertrauen
4
Vertrieb
4
Arbeitsleistung
3
China
3
Consumer attitudes
3
Dienstleistungsqualität
3
Emotion
3
Employee retention
3
Firm performance
3
Job performance
3
Key account management
3
Key-Account-Management
3
Mitarbeiterbindung
3
New product development
3
Produktentwicklung
3
Sales
3
Strategic management
3
Strategisches Management
3
Unternehmenserfolg
3
more ...
less ...
Online availability
All
Undetermined
1
Type of publication
All
Article
3
Type of publication (narrower categories)
All
Article in journal
3
Aufsatz in Zeitschrift
3
Language
All
English
3
Author
All
Ahearne, Michael
1
Baldus, Brian
1
Calantone, Roger J.
1
Chen, Yuwen
1
Fu, Frank Q.
1
Hughes, Douglas E.
1
Jones, Eli
1
Mathieu, John
1
Rapp, Adam
1
Richards, Keith A.
1
Spreng, Richard A.
1
more ...
less ...
Published in...
All
Health marketing quarterly
1
Journal of retailing
1
Management science : journal of the Institute for Operations Research and the Management Sciences
1
Source
All
ECONIS (ZBW)
3
Showing
1
-
3
of
3
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Driving in-role and extra-role brand performance among retail frontline salespeople : antecedents and the moderating role of customer orientation
Hughes, Douglas E.
;
Richards, Keith A.
;
Calantone, Roger J.
- In:
Journal of retailing
95
(
2019
)
2
,
pp. 130-143
Persistent link: https://www.econbiz.de/10012102968
Saved in:
2
The behavioral consequences of service quality : an empirical study in the Chinese retail pharmacy industry
Chen, Yuwen
;
Fu, Frank Q.
- In:
Health marketing quarterly
32
(
2015
)
1
,
pp. 14-30
Persistent link: https://www.econbiz.de/10011289348
Saved in:
3
High touch through high tech: the impact of salesperson technology usage on sales performance via mediating mechanisms
Ahearne, Michael
;
Jones, Eli
;
Rapp, Adam
;
Mathieu, John
- In:
Management science : journal of the Institute for …
54
(
2008
)
4
,
pp. 671-685
Persistent link: https://www.econbiz.de/10003701548
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
