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~subject:"Service quality"
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Subject
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Service quality
Dänemark
20,813
Krankenhaus
13,408
Denmark
12,920
Hospital
12,172
Gesundheitsvorsorge
4,764
Preventive care
4,360
Deutschland
4,128
Health care
3,696
Gesundheitsversorgung
3,693
Germany
3,438
Gesundheitswesen
2,902
Health care system
2,711
Patients
2,647
Patienten
2,520
USA
2,469
United States
2,322
Dienstleistungsqualität
1,983
Theorie
1,901
Theory
1,859
Schweden
1,786
Großbritannien
1,785
Sweden
1,576
United Kingdom
1,543
Gesundheit
1,313
Health
1,311
Norwegen
1,189
Gesundheitspolitik
1,140
Schätzung
1,104
Estimation
1,030
Health policy
1,017
Niederlande
1,009
Norway
993
Gesundheitskosten
942
Ärzte
939
Konsumentenverhalten
929
Health care costs
927
Consumer behaviour
923
Physicians
921
Finnland
918
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825
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522
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1,349
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1
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1,294
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1,294
Graue Literatur
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219
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219
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54
Book section
54
Hochschulschrift
54
Thesis
38
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21
Sammelwerk
21
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17
Konferenzbeitrag
17
Aufsatzsammlung
16
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9
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9
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9
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9
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7
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3
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3
research-article
3
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2
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2
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2
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2
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1
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1
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1
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1
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1
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1
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English
1,861
German
112
Danish
3
French
1
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Propper, Carol
40
Siciliani, Luigi
33
Gravelle, Hugh
20
Straume, Odd Rune
19
Horwitz, Jill R.
16
Van Reenen, John
15
Brekke, Kurt R.
14
Gaynor, Martin
14
Kessler, Daniel P.
14
Wübker, Ansgar
13
Gowrisankaran, Gautam
12
Moscelli, Giuseppe
12
Seiler, Stephan
12
Doyle, Joseph J.
11
Gutacker, Nils
11
McFadden, Kathleen L.
11
Nichols, Austin
11
Town, Robert J.
11
Gruber, Jonathan
10
Staiger, Douglas
10
Das, Jishnu
9
Gowen, Charles, III.
9
Grabowski, David C.
9
Huckman, Robert S.
9
Lu, Susan Feng
9
Milcent, Carine
9
Rahman, Momotazur
9
Chandrasekaran, Aravind
8
Mennicken, Roman
8
Bloom, Nicholas
7
Dietrich, Martin
7
Eggleston, Karen
7
Geweke, John
7
Gobillon, Laurent
7
Graves, John A.
7
Hentschker, Corinna
7
Holla, Alaka
7
Landrum, Mary Beth
7
Laudicella, Mauro
7
Mohpal, Aakash
7
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National Bureau of Economic Research
35
IGI Global
5
Taylor and Francis.
3
European Health Care Conference <2, 2011, Hamburg>
2
Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
2
Universität Potsdam
2
AOK-Bundesverband
1
Arbeitsgemeinschaft Katholischer Krankenhäuser Rheinland-Pfalz und Saarland
1
Aspen Systems Corporation
1
Bertelsmann Stiftung
1
Centre for Economic Policy Research
1
Columbia University / Department of Economics
1
Deutschland / Bundeswehr / Universität Hamburg
1
Deutschland / Bundeswehr / Universität München / Fakultät für Wirtschafts- und Organisationswissenschaften
1
Edward Elgar Publishing
1
Fachhochschule Bonn-Rhein-Sieg
1
Federal Reserve Bank of San Francisco
1
Forschungs- und Entwicklungsinstitut für das Sozial- und Gesundheitswesen Sachsen-Anhalt <Magdeburg>
1
Freie Universität Berlin
1
Friedrich-Ebert-Stiftung / Arbeitsgruppe "Stationäre Versorgung"
1
Gesundheitsstadt Berlin e.V.
1
HELIOS Kliniken GmbH
1
HELIOS Klinikum Emil von Behring Berlin-Zehlendorf
1
Health Resources Administration, Department of Health, Education, and Welfare
1
International Conference "Economies of the Balkan and Eastern European Countries" <14., 2022, Florenz>
1
International Healthcare Industry Research
1
Konferenz Medizintourismus <1, 2007, Sankt Augustin>
1
Logos Verlag Berlin
1
Ludwig-Maximilians-Universität München
1
Nomos Verlagsgesellschaft
1
Nordic Council of Ministers
1
Philipps-Universität Marburg
1
Ruhr-Universität Bochum
1
Sachverständigenrat zur Begutachtung der Entwicklung im Gesundheitswesen
1
University of Natal
1
Universität Duisburg-Essen / Mercator School of Management
1
W. Kohlhammer GmbH
1
Wissenschaftliches Institut der AOK
1
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Published in...
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Health care management review : HCM review
78
International journal of hospitality management
61
Journal of health economics
42
Journal of health organization and management
39
Working paper / National Bureau of Economic Research, Inc.
37
Quality management journal : QMJ
35
NBER working paper series
34
NBER Working Paper
31
Health marketing quarterly
27
Health economics
23
The TQM journal : the international review of organizational improvement
21
International journal of contemporary hospitality management
20
Management science : journal of the Institute for Operations Research and the Management Sciences
19
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
19
International journal of productivity and quality management : IJPQM
18
Journal of hospitality marketing & management
17
The service industries journal
17
International journal of pharmaceutical and healthcare marketing : IJPHM
16
Ruhr economic papers
16
Health care management science
15
International journal of quality and service sciences
15
The European journal of health economics : HEPAC ; health economics in prevention and care
15
Discussion paper / Centre for Economic Policy Research
14
Total quality management & business excellence
14
The European journal of health economics
13
CHE research paper
12
Discussion paper series / IZA
12
International journal of quality & reliability management
11
Journal of business research : JBR
11
Production and operations management : the flagship research journal of the Production and Operations Management Society
11
Tourism management : research, policies, practice
11
International journal of health care finance and economics
10
Manufacturing & service operations management : M & SOM
10
Production and operations management : an international journal of the Production and Operations Management Society
10
Health economics review
9
International journal of production research
9
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
9
Journal of travel and tourism marketing
9
Socio-economic planning sciences : the international journal of public sector decision-making
9
Technological forecasting & social change : an international journal
9
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ECONIS (ZBW)
1,972
Other ZBW resources
3
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1
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1
From patient surveys to organizational change : attention, accept, and action?
Flohr Nielsen, Jørn
;
Riiskjær, Erik
-
2009
Persistent link: https://www.econbiz.de/10003828733
Saved in:
2
Customer satisfaction in Indian hospitals : moderators and mediators
Panchapakesan, Padma
;
Sai, L. Prakash
;
Rajendran, …
- In:
Quality management journal : QMJ
22
(
2015
)
1
,
pp. 10-29
Persistent link: https://www.econbiz.de/10010483430
Saved in:
3
The quality perception gap between employees and
patients
in hospitals
Willems, Jurgen
;
Ingerfurth, Stefan
- In:
Health care management review : HCM review
43
(
2018
)
2
,
pp. 157-167
Persistent link: https://www.econbiz.de/10011845645
Saved in:
4
The assessment of service quality in private hospitals in Amman area using the gap approach
Khraisat, Alaa
;
Sweis, Rateb J.
;
Saleh, Rawan
;
Suifan, …
- In:
International journal of productivity and quality …
22
(
2017
)
3
,
pp. 281-308
Persistent link: https://www.econbiz.de/10011861155
Saved in:
5
Hospital
choice by Indian customers : empirical testing of a standardised model of service provider selection criteria
Palanisamy, Ganesan
;
Joseph, Lallu
;
Alur, Sivakumar
- In:
International journal of business and emerging markets …
13
(
2021
)
2
,
pp. 173-205
Persistent link: https://www.econbiz.de/10012505536
Saved in:
6
Die Bedeutung von Reihenfolge-Effekten im Produktivitätsmanagement von
Krankenhaus
-Dienstleistungsprozessen
Dietrich, Martin
;
Hilfinger, Florian
;
Müller, Martina
-
2014
Persistent link: https://www.econbiz.de/10010375880
Saved in:
7
Do hospitals that do the right thing have more satisfied
patients
?
Tajeu, Gabriel S.
;
Kazley, Abby Swanson
;
Menachemi, Nir
- In:
Health care management review : HCM review
40
(
2015
)
4
,
pp. 348-355
Persistent link: https://www.econbiz.de/10011374632
Saved in:
8
Blunting Damocles' sword : a longitudinal model of healthcare IT impact on malpractice insurance premium and quality of patient care
Menon, Nirup M.
;
Kohli, Rajiv
- In:
Information systems research : ISR
24
(
2013
)
4
,
pp. 918-935
Persistent link: https://www.econbiz.de/10010229004
Saved in:
9
Factors that influence management development in healthcare organizations
Popescu, Gheorghe H.
- In:
Economics, management and financial markets
8
(
2013
)
4
,
pp. 172-177
Persistent link: https://www.econbiz.de/10011543404
Saved in:
10
Applying variance analysis to understand California hospitals' expense recovery status by patient groups
Bai, Ge
- In:
Accounting horizons : a quarterly publication of the …
30
(
2016
)
2
,
pp. 211-223
Persistent link: https://www.econbiz.de/10011508327
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